Customers appreciate the Pixel Watch 2 Matte Black Smartwatch with Obsidian Active Band LTE for its long battery life, stylish design, and comfortable fit. They also value the integration of Fitbit, which provides comprehensive health features and LTE connectivity. However, some customers have expressed concerns about the watch's size, price, and screen size.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 125 reviews
Rated 2 out of 5 stars
Not worth the money at all
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very disappointed In this watch The trouble I went through to get the line added to it to use it with my phone. Unbelievable and then when I did my wrist burned when I used it as a phone it now sits in the box because I will not use it and don't know what to do with it cuz I would hate to sell to somebody knowing it sucks.
This review is from Google - Pixel Watch 2 Matte Black Smartwatch with Obsidian Active Band LTE - Matte Black - (2017)
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good product first one wouldnt hold charge second 1 ok...
This review is from Google - Pixel Watch 2 Matte Black Smartwatch with Obsidian Active Band LTE - Matte Black - (2017)
I would recommend this to a friend
Rated 5 out of 5 stars
Sick
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product would recommend to friends and family
This review is from Google - Pixel Watch 2 Matte Black Smartwatch with Obsidian Active Band LTE - Matte Black - (2017)
I would recommend this to a friend
Rated 5 out of 5 stars
Great Watch
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great! Husband loves it and wears it everyday!!!!!
This review is from Google - Pixel Watch 2 Matte Black Smartwatch with Obsidian Active Band LTE - Matte Black - (2017)
I would recommend this to a friend
Rated 5 out of 5 stars
Really like so far.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best watch I've had. Better than Samsung if you ask me.
This review is from Google - Pixel Watch 2 Matte Black Smartwatch with Obsidian Active Band LTE - Matte Black - (2017)
I would recommend this to a friend
Rated 5 out of 5 stars
Good watch
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A really good watch for all the money it cost.loll
This review is from Google - Pixel Watch 2 Matte Black Smartwatch with Obsidian Active Band LTE - Matte Black - (2017)
I would recommend this to a friend
Rated 1 out of 5 stars
DO NOT BUY THIS WATCH, YOU'VE BEEN WARNED!!!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This watch was straight garbage right out of the box!!! It literally kept freezing up every time you tried to do something and the setup and personalization is extremely difficult!!! This watch should be only $50 and not a cent more, especially not for $400+ that google wants for it!!! I returned that watch the very next day after it was delivered to me!!!
No, I would not recommend this to a friend
Brand response from Google Team
Posted .
Hello there. It’s unfortunate to hear that your experience with using the Pixel Watch 2 has not been ideal. We understand that you have returned it, but if you find yourself wanting to try the watch again in the future, our dedicated team can help you find answers and assist you with using the device effectively here: https://support.google.com/googlepixelwatch/gethelp
Rated 3 out of 5 stars
Pretty good overall
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A pretty good smart watch and fitness tracker but lacks customization and refinements to be great.
This review is from Google - Pixel Watch 2 Matte Black Smartwatch with Obsidian Active Band LTE - Matte Black - (2017)
No, I would not recommend this to a friend
Brand response from Google Team
Posted .
Hey there, Anastasi. Thank you for choosing Google Pixel Watch 2. We appreciate the feedback about your experience with the device. We're here to help with any concerns you may have and help you explore what else the Google Pixel Watch 2 can do for you. You can reach us anytime on our Google help page here: https://support.google.com/googlepixelwatch/gethelp
Rated 1 out of 5 stars
predatory overpriced garbage.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
predatory garbage.
anytime company forces something unnecessary on their user base as part of one of their other products in order to make them money while harming their users, is always a bad thing.
while you can always just not use Google wallet, the fact that it pops up every time you double click the crown is a tremendous security risk, Even if you don't set it up. They give you no way to turn this off because they can make a lot of money if you do start using it, and you'll be reminded that it exist every time you " accidentally" tap the crown twice. There is no option to turn this off or to remove the Google wallet app from the watch despite you being able to remove literally everything else, including the functionality of the watch being a watch.
This review is from Google - Pixel Watch 2 Matte Black Smartwatch with Obsidian Active Band LTE - Matte Black - (2017)
No, I would not recommend this to a friend
Brand response from Nest Support
Posted .
Hey there, we're sorry to hear that your experience with Google Pixel Watch 2 was disappointing when it comes to the contactless payment function of the device. You have the option to set up a screen lock pin or pattern to keep your watch secure. Also, be advised that this function only works if you've set up Google Pay in your watch. We're here to help with any concerns you may have and help you explore what else the Google Pixel Watch 2 can do to improve your overall experience. Please contact us on our Google Help page here: https://support.google.com/googlepixelwatch/gethelp
Rated 3 out of 5 stars
Why?
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This watch is pretty much the same as the last one
I would recommend this to a friend
Brand response from Google Team
Posted .
Hi there, JonesB. We appreciate your feedback on Pixel Watch 2. The Pixel Watch and Pixel Watch 2 look similar, and share similar software, but there are some important differences that you’ll want to know. Visit the following help page to learn more: https://support.google.com/googlepixelwatch/answer/14121772. Alternatively, feel free to ask our dedicated team any questions about the Pixel Watch 2 here: https://support.google.com/googlepixelwatch/gethelp
Rated 2 out of 5 stars
Not happy
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just okay , I honestly think my pixel watch 1 played nicer and had better battery life than this pw 2 I bought in not completely happy with all the bugs it has but I'm stuck with it now til something better comes along
This review is from Google - Pixel Watch 2 Matte Black Smartwatch with Obsidian Active Band LTE - Matte Black - (2017)
No, I would not recommend this to a friend
Brand response from Google Team
Posted .
Hi there, Sparo721. Thank you for sharing your feedback regarding the Google Pixel Watch 2. We're sorry for any inconvenience you've experienced and understand your concerns about the performance and battery life compared to the Pixel Watch 1. We value your loyalty and want to ensure your overall satisfaction. We suggest reaching out to our dedicated team of specialists on the Google Help Center "Contact Us" page here: https://support.google.com/googlepixelwatch/gethelp
Pros mentioned:
Design, Fitbit integration
Cons mentioned:
Price, Screen size
Rated 3 out of 5 stars
A Sleek Smartwatch with Room for Improvement
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Google Pixel Watch 2 in Matte Black with the Obsidian Active Band and LTE connectivity promises to be a worthy contender in the smartwatch market. As an early adopter and tech enthusiast, here's my candid review of this smartwatch:
Pros:
Stylish Design: The Matte Black finish gives the Pixel Watch 2 a sleek and modern appearance. It's a stylish accessory that complements both casual and formal attire.
Sharp OLED Display: The AMOLED display is crisp and vibrant, making watch faces and notifications easy to read, even in bright sunlight.
LTE Connectivity: The inclusion of LTE means you can stay connected to calls, messages, and data without relying on a paired smartphone. It's a handy feature for those who want to leave their phones behind during workouts or quick errands.
Fitness and Health Tracking: The Pixel Watch 2 offers comprehensive fitness and health tracking features, including heart rate monitoring, sleep tracking, GPS, and more. It's a valuable tool for maintaining an active and healthy lifestyle.
Smooth Performance: Google's Wear OS, combined with capable hardware, ensures smooth navigation and app responsiveness. It handles basic tasks with ease.
Cons:
Battery Life: The Achilles' heel of the Pixel Watch 2 is its battery life. Despite optimizations, the watch struggles to last a full day with moderate to heavy usage, particularly when connected to LTE. Frequent charging can be a hassle.
Limited App Ecosystem: While Google's Wear OS has improved, it still lags behind competitors in terms of app availability. The ecosystem lacks the depth and variety seen in other smartwatch platforms.
Bulkiness: The watch's thickness and size may not suit users with smaller wrists. It can feel bulky, especially during workouts or while sleeping.
Price Tag: The Pixel Watch 2 is positioned in the premium price range, competing with established smartwatch brands like Apple and Samsung. Given its limitations, some users might expect more value for their investment.
Lack of Key Features: Certain features that are now expected in high-end smartwatches, such as ECG monitoring, fall detection, and a wide array of watch faces and apps, are missing or limited in the Pixel Watch 2.
Integration with Non-Pixel Devices: While the watch pairs seamlessly with Pixel smartphones, its integration with non-Pixel Android devices can be inconsistent, leading to a fragmented user experience.
In summary, the Google Pixel Watch 2 brings style and some notable features to the table, particularly its sleek design, LTE connectivity, and fitness tracking capabilities. However, it falls short in crucial areas like battery life, app ecosystem, and value for money. If you're deeply entrenched in the Google ecosystem and prioritize style and some fitness features over all-day battery life and a vast app selection, the Pixel Watch 2 might be worth considering. Otherwise, users may want to explore other smartwatch options that offer a more well-rounded experience.
This review is from Google - Pixel Watch 2 Matte Black Smartwatch with Obsidian Active Band LTE - Matte Black - (2017)
No, I would not recommend this to a friend
Brand response from Google Team
Posted .
Hi there, Peps913. Thanks for the review about the Pixel Watch 2. We appreciate you for pointing out some of the features you like and areas we can work on for users like you. We'd be happy to share this with the right team for future improvements of our products' usability, reliability and use of various features. And for questions or concerns about the watch, our dedicated item is always available to lend a helping hand here: https://support.google.com/googlepixelwatch/gethelp
Rated 1 out of 5 stars
Where is my refund
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ordered on Dec 26th. Was not in stock. Made an inquiry about the cancellation. Best Buy said they were refunding my purchase. I still have not received the refund
This review is from Google - Pixel Watch 2 Matte Black Smartwatch with Obsidian Active Band LTE - Matte Black - (2017)
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Best Buy does not stand behind their shipment.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My purchases were stolen in transit. I received an empty box. Best Buy's response was that it was my problem and I should follow up on my own with law enforcement. I will never by anything from Best Buy again. Horrible customer service.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Not for AT&T LTE cellular network.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The watch was working besides the LTE feature. This watch does not work with AT&T network. That was the purpose for purchasing this watch. I had to return it.
This review is from Google - Pixel Watch 2 Matte Black Smartwatch with Obsidian Active Band LTE - Matte Black - (2017)
No, I would not recommend this to a friend
Brand response from Google Team
Posted .
Hello Disgruntle! We appreciate your feedback on the Google Pixel Watch 2. It's unfortunate to learn that your initial expectation was less than ideal and that you had to return it. If you want to consider any Google products in the future, please don't hesitate to contact our dedicated team for any technical assistance on our Google Help page here: https://support.google.com/googlepixelwatch/gethelp
Pros mentioned:
Battery life
Rated 4 out of 5 stars
An Honest Review
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Let's start with a couple of reviews that are on here first.
One said they couldn't tell if it was charging, and that should tell you all you need to know about the credibility of that review. You know without a doubt when it's charging, it vibrates and the screen flashes with a large and bright charging symbol.
The other review complained about battery life and style. Let's start with the battery life. For it's size the battery is as expected, 22-26hrs with the AOD running, and about 35hrs with it turned off. About the style of the watch, as with everything is subjective, and to call it feminine is just incorrect, and shows this person wants a specific style. Finally going with a Garmin is a great option, but they make different watches for different activities, no solid all around watch, and none with all the smart features people are buying this one for, same for FitBit.
I like this watch, it's one of my favorite smartwatches I've owned. Is the Price justified, not at all, it should be about 50-75 dollars cheaper. This is a watch that I can easily recommend to a wide range of people without having to ask too many questions about what they want from a watch. As much as I am enjoying this watch though, I will likely switch to something that fits my esthetics a little more. Not saying this is a bad looking watch, it's definitely not, I love the look, just not my style personally.
This review is from Google - Pixel Watch 2 Matte Black Smartwatch with Obsidian Active Band LTE - Matte Black - (2017)
I would recommend this to a friend
Cons mentioned:
Price, Screen size
Rated 2 out of 5 stars
Good for free.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a refined version of what I believe the first version of the Google Watch should have been. Google has the capability from funding to engineers to be a true competitorin the hardware space, but the truth js yheir bread and butter is their software, marketint, data collection and selling of that data, etc. Hardware unfortunately just isnt their primary focus. Theh make mediocre hard ware to feed their limitless data consumption business. This watch is extremely over priced snd should mot be considered a "smart watch." The battery life is absolutely horrendous. The fact yhat they can not make a masculine watch is just a shame. Google coild do betterr, but they dont need to and they know it. However, it is pretty if you're a female. Also, i got this watch for free. I kept my actual Fitbit and gave this watch to my daughter who loves it. Having to chage it every day js absolutely rediculous and unreliable. Again free, feminine, horrible battery life, one size only to choose from making it that much more feminine, over priced. Nit to mention after the 6 months of the rediculous premium fees to take full advantage of the watch, youll end up paying far more in the ling run. Google i hope smartens up and gets ride.of the rediculous premium fitnit subscription ad its simply not worth it. If youre serious about Fitness and accuracy go with a Garmin or Apple Ultra. This waych simply cannot compete as it is.
This review is from Google - Pixel Watch 2 Matte Black Smartwatch with Obsidian Active Band LTE - Matte Black - (2017)
No, I would not recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Sleek looking watch
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
First time smartwatch owner. Always been around people whom use Apple watches on the daily. This watch instantly caught the eyes of those Apple faithful asking what kind of watch it was. It performs the tasks I need when im unable to pull my phone out of my pockets. Works great so far!
This review is from Google - Pixel Watch 2 Matte Black Smartwatch with Obsidian Active Band LTE - Matte Black - (2017)
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 4 out of 5 stars
It's good
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a good watch with plenty of bells and whistles. Battery lasts almost 2 days with minimal usage and always on display turned off.
I would recommend this to a friend
Rated 4 out of 5 stars
A great watch with glass that won't protect!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
After a few weeks of having the watch I really like all of the features. No real problems with it. The only major flaw is that the glass scratched within a week. Pretty badly actually. Also the battery life is seems to be a little sporadic. I've charged it twice in one day and not at all.
This review is from Google - Pixel Watch 2 Matte Black Smartwatch with Obsidian Active Band LTE - Matte Black - (2017)
I would recommend this to a friend
Brand response from Google Team
Posted .
Hi CraigN. Thanks for sharing your experience with us. We're sorry to know that the glass on your Pixel Watch 2 scratched within a week. Definitely, that is not the experience that we want for you. Please contact our support team to find the best solution for you. Click the following link: https://support.google.com/googlepixelwatch/gethelp Regarding the battery life here are some tips to improve it: On Google Pixel Watch, swipe down and then tap Settings Tap Battery Turn on "Battery saver" Tap OK