Customer Ratings & Reviews

The website says immediate delivery, but upon ordering it does not email immediate. Order if you have a few days before you receive your digital gift card

Went through hoops trying to get my gift card. Talked to a rep online, then two separate reps on the phone only to be told to "be patient," "stop inquiring," and "that it is processing." I've never had to wait 24-48 hours for a digital redemption. Never purchasing a digital card from Best Buy again. Lesson learned.

I been waiting for like hours for code to send. And its still not sent yet to my email.

I purchased my card yesterday in the morning and I still have not received it. Amazon or GameStop is a better choice because I don't even know if my card is ever going to show up in my email or on text or anything. I've received zilch as far as help. Best Buy has fallen far from what they used to be.

I've been waiting for my digital Google $100 card for over 5 hours, this is just horrible. I dont care for the Sirius, YouTube and what the other thing is. I just eant my code for my card.

Bought a code as a Birthday gift and after following instructions the given no card was found and eventually was lock out of account. I thought making an online purchase would be smarter with the gift card scam, but boy was I wrong.

I've been waiting hours for my email with the codes for three play cards. Have not received any of them yet. Would have been easier to step into the store and buy physical cards if I had known they wouldn't be fulfilled right away. Quick to take the payment but hours to deliver.

I've been waiting hours for my email with the codes for three play cards. Have not received any of them yet. Would have been easier to step into the store and buy physical cards if I had known they wouldn't be fulfilled right away. Quick to take the payment but hours to deliver.

Purchased 3 times. The first 2 times the orders "got stuck" awaiting fulfillment and had to be canceled. The 3rd time is going on 4 hours without fulfillment. Not sure how a digital gift card takes so long to fulfill.

Bestbuy is worthless, used ZIP pay and they put a hold on my order to “verify bank details” but they use ZIP like 10,000 times a day. Best Buy is actually r3t@rded.

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I have ordered these kind of cards from different retailers a decent amount times online. Yet, BestBuy was the only one to ever give me an issue and just couldnt resolve my issue. Maybe i was just unlucky, but if you or the person youre gifting it to, needs it quickly then be advised that you may not get the code within the hour or within 24 hours.

Purchased a google play card. They sent it to a wrong email and told me it was received.

it has been HOURS since i've bought this and I still haven't gotten an email about redeeming it smh

Bought and expect digital delivery fairly fast but still waiting

Never will buy from best buy again bad business lies

I didn't get the code! After 12 hours of waiting and more after that I still didn't get my code!! It's DIGITAL why haven't y'all given me my code yet?

24-48 hours to get (digital) gift card, but payment was accepted instantly.

I would like to give 0 star if I could. Placed this order, have waited 24 hours still no email. Contacted Best Buy, 2 online chats, multiple phone transfers, no one can solve this ultimate puzzle of universe. Come on Best Buy, it's a DIGITAL delivery!

I placed a digital google play card order but its not deliver to my email