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Customer Ratings & Reviews

GoPro - HERO7 White HD Waterproof Action Camera - White-Angle_Standard

Customer rating

Rating 4.5 out of 5 stars with 563 reviews

90%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 563 Reviews
  • Rating: 1 out of 5 stars

    Buyers BEWARE

    Posted
    dguill53
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this camera in Oct as an early Christmas/Spring Ball present for myself. Being I received assistance from the Best Buy agent in my local store, firstly I thought I had everything I needed to shoot my sons upcoming baseball games this year. The night before his first tournament, I crack open my new camera to charge. Afterwards, I plug in my Refuel external rechargeable battery pack as well. Keep in mind, this is now almost 3 months after my initial purchase- my fault totally. The next morning I awake at 4:30 to configure my GoPro and pop on my battery back up pack, however; after reading the enclosed instructions with the Refuel battery- it will only fit a Hero 5 and Hero 6- at that point I'm frustrated because I worked directly with a supposed on site technician to eliminate the battery issues I've had with my previous GoPros. We finally arrive to the ball park and I'm able to record 1 game- and missed recording 2 games bcz of the battery life. Now I'm stuck with a GoPro I really dislike because of the battery life and no external charging capabilities. Expensive mistake on my part, since I trusted the judgement of my local expert. Long story short- don't buy the silver- buy the Hero 7 Black. Gives you the ability to swap out batteries. If I would have known about this initially, I would have spent the extra monies to get the Black. Now I'm stuck with a paper weight because it's useless for my application. Spend the extra money- get the Black

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    This GoPro is unsuitable for adventures

    Posted
    Pinks
    • My Best Buy® MemberMember

    Long story short: As far as I can tell, it's not really made for adventures - it relies on Wifi (won't take a single picture without wifi set up) and it fogged up after a single snorkle and stopped working and the UX for setting the camera up is pretty useless. We spent 7 days snorkeling with sea turtles, octopi, sharks, golden rays, penguins and flightless cormorants and we have nary a picture from this GoPro. Longer story: We bought a GoPro 7 Silver from Best Buy as a wedding present for friends who decided to join us on a trip to the Galapagos for their honeymoon. It was supposed to be the perfect self-gift. We get them a GoPro and in turn, they'd share it with us on the trip. We bought the camera and they got the accessories for snorkeling and memory cards. On our 13 passenger boat on a 7 day cruise (read: not that intense of an adventure), our GoPro 7 quickly become known as white elephant. We did not realize until we were in the middle of the Pacific ocean that it would not take a SINGLE picture without registering online. So there went 6 days of awesome photos lost. My friend registered the GoPro (ad updated its software) in Puerto Ayora just in time for our last single snorkel excursion. After a single snorkel trip, the camera fogged up and stopped working. This is supposed to be a camera what works up to 33 ft underwater. So much for that. We bought the GoPro 7 Silver and accessories to capture our friends' Galapagos honeymoon and it failed miserably. A camera built for adventure should be reliable, work out of the box and take pictures in 2 feet of ocean. This did none of the above. Our observations were that the older GoPros (the ones that don't need wifi for set up), some point and shoots and a DSLR in a pretty hefty waterproof enclosure all did great. Save your money for those (and for a Galapagos cruise which was awesome).

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Get the Black

    Posted
    zz383mero
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Onboard microphone is garbage like all GoPros. There is no 3.5mm microphone jack. Onboard battery last about 30 minutes. You can use an external battery pack with a USB-C cable or use an external microphone with a USB-C to 3.5mm jack adaptor but not both. You have to pick a battery pack or microphone. The adaptor I used was for a cell phone and was a splitter type that had both a USB-C and a 3.55mm jack, however, the GoPro would only recognize one or the other. My advice: spend the extra $100 to buy the Black. The Hero 7 Black comes with swappable batteries and a 3.5mm microphone jack.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great if you get one that works!

    Posted
    Customer412
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased the GoPro for my husband for his birthday. When we took it out of the box and followed each step it worked for about 30 seconds then wouldn't turn back on. We had to return it and wait to have a new one delivered to us. The 2nd one did the same thing! Finally we went to the store frustrated and they had to open boxes to find one that would work. Now that we have a working device it's great and does exactly what it is suppose to do! I was very surprised that the directions are so vague and it didn't come with a manual. The online version is much better and should come with each product.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Defective unit, Not suitable for scuba diving

    Posted
    AZdiver
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was excited with the prices and features of this camera but ended up very disappointed. It fits ok in a dive housing and seems like it would seal properly, but the lens housing is built differently on the White and Silver and thus causes a large black ring around the lens to come into view and obscure a good portion of the view. For that reason alone this camera is not suitable for scuba diving unless some other case eventually hits the market. The biggest issue can affect everyone...I took one picture and the screen froze on the picture, I can scroll through the different modes but it never switches and holding the power button does nothing. Defective unit out of the box, very disappointing.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    great Camera with a little bit of trade offs

    Posted
    Agentneo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This camera is really good, it takes excellent video recordings either outdoors or indoors. Video quality looks really crisp and with less noise during indoor shots, sound recording is also very good. The only weakness I have is the battery, which doesn't last for more than 1.2 hours or sometimes less, not sure why, I have turned all wireless radios off to conserve battery power and also make the screen time on less that the average. Over excellent camera and great features.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Pretty Good Product with Small Screen

    Posted
    MacWin
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is a pretty good camera with a small screen. It's almost like you need tiny hands to use the touch screen. I ended up advancing the screen many times and then going back and forth to get to the screen that I want to see. The directions are fine if you have hours to read through and figure everything out. It could be faster to just go to YouTube to watch a video. I'm still trying to figure this camera out. I brought the protection plan so I'm not worried about anything going wrong. It looks really small but you get used to it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best handy gadget ever!

    Posted
    retiredarmy25
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I had researched a lot before this product purchase and finally decided to own it while it was on sale: a straightforward installation, application support and plenty of mounting ideas. I do mainly use it for outdoor activities. I do recommend purchasing the maximum storage card for this device because you can record a lot of footage. I even have my regular ball cap prepared ( through youtube video clips ) to mount it. Mounting it in my hat while driving helps me to catch all the distracted drivers in case they try to lie about an accident they cause.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    WOW! Extremely vesatile and mobile!

    Posted
    Nico
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a great little camera with BIG abilities! It is extremely versatile such that peripheral cases and extension sticks are available with which to use the camera underwater and at depth such as SCUBA diving. Attachments can also be utilized to attach the camera to a helmet during such activities as motorcycling or cliff climbing (for example). It is light enough to attach to a drone and is extremely portable! To top it off, the quality of video or photography is excellent!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Not bad

    Posted
    John
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My 7 year old son wanted a video recorder for xmas. I thought it would be more entertaining to get a go pro with a head strap to see his videos from his point of view. Having problems with the head strap. The go pro takes a minute to figure out. It's easy to switch modes without realizing it. Once we have learned it, it should prove to be worthwhile. I can not give a review from an advance users point. It took a good video as I was holding it when the family went down a water slide in a raft. For a first, I'm satisfied.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Not as simple as I hoped

    Posted
    KimG
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased the Go Pro Hero 7 thinking it would be very simple and easy to use, but I was wrong. First I was not aware I needed a microSD that was not included with the purchase. It really makes no sense these days that you buy a product and need to buy multiple pieces for it to even work. Secondly I could not get the voice command to work and the instructions that come with the camera only cover the basic camera and hardware. I love the pictures and videos but it will take me some time to figure out all the features.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not worth it

    Posted
    Daworm75
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought the camera for a cruise. The first problem is battery life, it’s horrible and u are not able to change the battery. Having to charge it every few hours doesn’t work. I highly suggest going ahead and getting the HERO7 black. Better picture, video quality. It has GPS and yes you can change the battery. I returned the white with in 3 days and paid the money for the black. So far so good.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    It works ok...few glitches

    Posted
    Krista
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I got this camera to record exchanges. The first time I tried to record the camera said it was recording. When I went back to review the recording there wasnt one. I'm not sure exactly what happened. This has happened a few times. Also it often says it cannot connect to the wifi or my phone. I dont need it for much but it has been super frustrating to use. Not sure it was worth the money but it works for what I need.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Small battery / Poor voice commands

    Posted
    madman6886
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    It's a nice camera, but battery does not last through the day of skiing and charging is quirky and slow. Voice commands are nice, but very easy to get wrong - it toggles when saying Stop or Start recording, so there very quite a few times when it was stopped when I wanted it recording and vice versa. I will be upgrading to the Black with replaceable batteries and 3 mics which hopefully will address these shortcomings.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    One of the better GoPro’s I’ve found

    Posted
    gdub33
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I don’t have much experience with GoPro’s, but I’ve had a pretty positive one with my HERO7 Silver. From shooting a video to replaying it, it’s all a very smooth process. You can also download two apps run by GoPro that help you edit and delete footage, which I find very useful. My one complaint it that the battery seems to get used very quickly, not sure why though. Other than that, I’m satisfied with my GoPro.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A must have for any adventure!

    Posted
    ZG47
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The Hero 7 cam was an outstanding purchase. With videos and images in 4K/HD this camera makes any adventure into an amazing one with memories to always have. Before using, make sure your SD card is compatible. We purchased one off amazon that wasn't compatible. Thankfully our destination had one available for a moderate price. The battery does go a bit quick if the video is taken in all HD.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Good kids camera

    Posted
    SFGoproenthusiast
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this because of the price point. For a GoPro I expected great things and was disappointed at the mediocre video quality and how the Bluetooth loses signal. It also freezes up and crashes. If I could return it I would. Also had some moisture inside the lens after two very dry and very tame uses. One inside and the other outside walking on a trail in 75 and sunny day.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Basic but Awesome

    Posted
    Mandy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    If you want the basic model of the GoPro, this one does just fine. I use it to record games of family members, and as the coach it helps immensely to show kids how we can improve. I've enjoyed it for the minimal things I need it for, but if you want to do more extensive video-ing then go for the higher models. But I love it, and I love how easily it transfers to my phone wirelessly.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Disappointed

    Posted
    Jase
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We bought this as a gift for our sons birthday. We downloaded the app, charged it and put the SD card in. He went to use it on his dirt bike and it would not let him use it until we updated the GoPro. Went to use it today at a museum, try to delete a video and it would not stop spinning deleting. Could not get it to stop or turn off. Finally the battery just died.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product, love it

    Posted
    Reynosoarevalo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought it because it was really cheap compared with other action cameras on the market, I totally loved the stability event though this is an old version, after a week a notice the price had dropped and I went back to the store where they friendly refund the difference making my purchase even better. Thanks Best Buy for being such a keeper!

    I would recommend this to a friend