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Customer Ratings & Reviews

Customer reviews

Rating 3 out of 5 stars with 62 reviews

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Rating by feature

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

61%would recommend to a friend

Customers are saying

Customers are satisfied with the product's reasonable price and user-friendly design. However, they have concerns about the sound quality, microphone static, and screen display issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 62 reviews
  • Rated 1 out of 5 stars

    what a fraud

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the picture on the box and the instruction manual shows an iPhone with a cord running to the back. The instruction manual says it has a chapter on ipod and boombox. IT DOES NOT CONNECT TO ANY MP3! after a phone call to India they informed me that they were sorry but i does not actually connect to a ipod or iphone or any other device. This product is a fraud. If this represents the quality of items to be carried in Best Buy in the future i will not be shopping there.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is so low you cant even here the music and it was on the highest level the screen is horrible can even see the words that good i returned it right away. The poicture shows you can connect a ipod which you cant without special wires that arent even included. and even thought you buy the wires you still cant view the words on the machine.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    My grand daughter loves singing on this machine.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 5 year old grand daughter, she loves singing through the machine. It is very easy to use and it is also helping her to read.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Do not buy this.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will not read a disc. Screen is blank and it shows dashes on the inticator. Can not enjoy my Rams. Have to go wait in line for exchange. :(

    No, I would not recommend this to a friend
    • Brand response from BestBuy.com customer support on behalf of GPX
      Posted .

      Some users experience this error if the disk protecting the laser for shipping is not removed. If this disk was removed and you still experienced the error, the product may have been defective or in need of service. We sincerely hope you are now enjoying your purchase. If you are in need of assistance or if you are still experiencing the error, please feel free to visit the Geek Squad counter at your local store in case the product needs service.

  • Rated 1 out of 5 stars

    wont play..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just got this product for my 8 yrs old daughter.. had to change it twice!! it wont play cds. I will take it back to get a better product.

    No, I would not recommend this to a friend
    • Brand response from BestBuy.com customer support on behalf of GPX
      Posted .

      Some users experience this error if the disk protecting the laser for shipping is not removed. If this disk was removed and you still experienced the error, the product may have been defective or in need of service. We sincerely hope you are now enjoying your purchase. If you are in need of assistance or if you are still experiencing the error, please feel free to visit the Geek Squad counter at your local store in case the product needs service.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Kids love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. It is easy to use, connects easily to an Ipod, the microphone works good, and the lyrics are displayed right on the machine (no TV required). It has provided hours of fun for the kids!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well for a 7 yr old

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only problem is it is too loud. :) I cannot get my little girl to turn it down and she is always singing on it.

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Don't waste your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot hear the microphone over the music. Auto level is a joke. Do not buy this product unless you just want a CD player.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Does just what it says very good value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product just what we needed, although the volume could be a bit louder

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My kids love this!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun for family and kids! This is easy to use and fun!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    very poor indeed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it home and the volume buttons were already shorting out. For a mear 30 dollars more i purchased a coby surround sound system that plays dvd, cd-g and more and has great sound. We are back in singing business again. I like best buy and their helpfull staff but that lame product has to go should sell for 20.00 not on sale

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dead Zone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The great big smile on my 10 year old daughter's face turned to tears when we unpackaged her Karaoke machine and it DIDN"T WORK! The only thing that went on was the screen...nothing else even seemed to be getting any power at all. The power lights did not even go on. I really expected a better product from Best Buy. What a Christmas Bummer!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    awesome....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my 7 year old daughter for Christmas. She loves it, uses it all the time. Very easy for her to use. Best gift she received.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my twins and they love it!!! Purchase an additional microphone which made it more enjoyable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my grandkids for Christmas and we are unable to get music downloaded with the lyrics for the past 3 hours. It comes with a coupon for 35 FREE DOWNLOADS but there are NO lyrivs abvailable with those. This will be returned to best buy tomorrow.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    My child loves it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My child loves it. She sings along with friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My grandson loves this machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson and his friends just love this machine. Quality for a very reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good enough for the price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my 7 yr old daughter. she absolutely loves it!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of static with the microphones. Voice volume should be higher. But, it's fun

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It did not work at all. I had to return it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return it. It did not work at all. It might have been fun if it had worked.

    No, I would not recommend this to a friend
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