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Customer reviews

Rating 4.5 out of 5 stars with 654 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers appreciate the 80-Volt 21-Inch Self-Propelled Lawn Mower for its battery life and ease of use. Many customers highlight its overall performance and power, noting that it's a significant improvement over previous mowers. The mower's low noise level, self-propelled feature, and lightweight design are also well-received, along with its convenient storage and impressive speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 654 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Easier, just do it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't have to go get gas, measure the oil or change it. Lighter, more maneuverable, pop the charged battery in and you're cool for a while. Have a 45 minute lawn and crush it on 1 battery, but bought another for back up ;)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Product, Terrible Customer Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The downgrade in rating is for my customer service experience. Trying to find a 2nd battery to purchase. The supplied battery lasts 45 minutes, but our lawn takes 75 minutes to mow. (Battery recharges in an hour, but I'd like to complete it with no stops.) Googled the battery model #, no responsive hits. Input model # on Greenwerks website, no responsive hits. Called customer service today to find out how I can purchase one. Left a callback number to avoid waiting on hold (which was supposed to save my place in line), and received no call after 3 1/2 hours. Decided to wait on hold for someone to answer. Listened to a recorded voice repeating the same message for 2 HOURS AND 5 MINUTES before hanging up. There's no excuse for that waiting time, or for the battery model not to pop up instantly on your website. DO BETTER! The mower itself was easy to put together and works fine, but I've lost a lot of confidence in your product today due to the customer service experience.

    No, I would not recommend this to a friend
    • Brand response from Greenworks Tools
      Posted .

      We are sorry to hear that you could not get through to our phone lines.
      With the spring season here, so is our busiest time of year which unfortunately means increased wait times, you can either call us, live chat us or reach out to us on social media to get through to someone. Our team is working diligently to be in contact with each waiting customer as quickly as we can while giving each person the attention they deserve. Unfortunately, we understand this is not ideal, but we want to be clear that this is not a normal experience for Greenworks. We have shared a direct link to Bust Buy 80V - 4ah battery
      https://www.bestbuy.com/site/greenworks-80-volt-4ah-battery-charger-not-included/6527581.p?skuId=6527581. We hope this helps. GreenworksTools

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using a 20+ year old mower this is a massive upgrade glad i spotted it when i did

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Battery Life is waning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lawn mower works great. The self propelled speed control is fantastic. It takes up a small footprint when storing it. My only issue is the batter life has been getting progressively worse. I have an 8000 square foot lot. On the first two cuts the battery made it through the whole yard, by the third cut I had to stop to charge the battery. I bought this mower on 7/29, by 9/7 I could only cut the front and back without re-charging the battery. At this point I'm disappointed and wouldn't recommend buying this lawn mower.

    No, I would not recommend this to a friend
    • Brand response from Greenworks Tools
      Posted .

      Hello RobertW. We are sorry to hear that you are not fully satisfied with your current running time. Runtimes can vary depending on a few factors, including but not limited to if the self-propel feature is used throughout the entire cut, grass texture and consistency, cutting height, and lawn size. For a home with a lawn size of 8000 sq ft, you may want to consider one of our Greenworks ride-on mowers. These units are designed for lawns that require more heavy-duty cutting needs. We have a variety of options for a range of household lawn care needs. We hope the above information has been helpful. If you would like more details on what units may be best suited for your needs, please contact us through Live chat direct on our site or by phone at 1-888-909-6757. We are here to help. GreenworksTools

  • Best Buy Employee

    Rated 5 out of 5 stars

    Best compact and powerful

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good alternative if you're looking to replace your gasoline mower, GreenWorks have a variety of products but this mower do not disappoint

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Greenworks 80V self-propelled mower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use and very quiet. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent mower

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mower! My main concern with getting an electric mower was that the battery wouldn’t last. Well concerned no more. Battery is long lasting, especially for my medium size yard. The mower cuts grass smoothly and is every bit as good if not better than gas mowers I’ve had in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Powerful Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting older, so upgraded from a 19” 40v push Greenworks mower to this 21” 80v Greenworks self-propelled mower. This mower has a lot of power to mow taller and thicker grass. Very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super mower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mower! Very easy to operate. Love the variable speed on the self-propelled, Mows great, bags all clippings and leaves.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Surprised…in a good way.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a first time homeowner and with this being my first step into electric lawn equipment, I was genuinely surprised. The self propulsion has great speed behind it and I could likely mow my lawn twice over before the battery in it dies. All in all, a great bang for the buck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light weight self propelled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it as it is easy to maneuver. Back battery was a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Good Value and Good Power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good power. Easy to charge and replace battery

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent battery life and great mover. I have big yard around 8000 square feet and I am able to mowe in one single charge . Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a good investment.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing lawn mower. It’s worth the price we had a traditional lawn mower. My husband didn’t like using it, it took longer to cut the grass. This electric lawn mower cuts the time in half for him! The lawn mower is very light too push as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to ditch the gas. It gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is working great, if grass gets very high, you will really want two batteries as turbo mode slurps the juice. glad to be away from gas.,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good lawn mower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very quite and gets the job done have to get use to the self propell and if its over an acer get a extra battery. no gas smell, or oil to deal with

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Best Buy Employee

    Rated 5 out of 5 stars

    Great mower that can cut through knee high grqss

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lawn mower without the hassle of gas. 1 battery lasted me about 30-40 mins of mowing without using walk assist less if your grass is tall and wet. The motor is powerful enough to cut knee tall grasses. Recommend buying multiple battery if you have larger yard.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    80 Volt 21"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet. Self propelled if you have it up, walk fast! Bagger works great. Can get through our 5000 sq ft lawn with two batteries. Wish you could adjust each wheel for cutting height instead. Very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great mower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit skeptical to switch to an electric lawn mower, but this exceeded all expectations. I love how quite it is. The speed control on this is great. Would highly recommend this mower. I did have to buy a spare battery since I have a bigger yard but worth it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy, powerful, great!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When our daughter bought a home, this was the gift we had to get her. We have one and it's so easy to mow, that I don't doing it.

    I would recommend this to a friend
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