Customer Ratings & Reviews
- Model:
- 1352602
- |
- SKU:
- 6548489
Customer reviews
Rating 4.4 out of 5 stars with 101 reviews
(101 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the 80V 20” Snow Blower and 730 CFM Handheld Blower Combo Kit for its powerful performance and long battery life. Many customers were impressed with the power of the leaf blower and snow blower, with some even saying it exceeded their expectations. The tools are also easy to assemble and use, making them a great choice for homeowners. However, some customers did mention a few drawbacks, such as missing parts and the handheld blower being a bit heavy with the battery attached.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
Rated 4 out of 5 stars
Very Powerful Battery- MAX Performance
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The performance of the leaf blower is amazing, i get a lot of work done and a ton of coverage based on the CFM rating. The battery is powerful and can run the intense performance of the leaf blower and up until the battery dies you get the same powerful performance, the performance/output does not weaken even if the battery is nearing empty. The setup of the machine out of the box was perfectly simple to assemble. The batteries are huge and does make the leaf blower a bit heavy and fatigue does begin to set in but by the time you are beat the battery is ready to be replaced so you get a bit of a break at that point. The battery was fully charged and i was able to run it straight for 45 min and finish my front yard and curbside. The lock button is a great overlooked feature. The fatigue of carrying a moderately heavy blower would have been compounded with trigger finger fatigue. The lockdown button allows for constant "ON" state and allow for easy side to side leaf blowing with minor hand fatigue. The battery may only last an hour but it comes with 2 batteries and they each charge in under an hour so you can rotate them on the charger as you swap them out for continuous use. The only drawback in my opinion is the weight, it is a bit heavy not to come with a carrying sling to facilitate carrying it for jobs that last longer than an hour. Great Item.
I would recommend this to a friend - Pros mentioned:Battery life, Weight
Rated 4 out of 5 stars
Good combination for clearing most snowfalls
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To summarize, this is a very nice package that includes two much-needed outdoor maintenance devices, plus two high-capacity 4AH batteries that will be very handy especially when using the snowblower. I was hoping that the snowblower will serve to replace my older gas-engine snowblower that is getting harder for my wife and myself to handle as we get older, and I certainly won’t miss the associated issues with oil changes, tune-ups, gas containers, etc., not to mention its heavy weight. Thus far the GreenWorks product looks like it will serve well, especially since we have not been getting frequent large snowfalls for a number of years here in SE Michigan. The assembly instructions leave a bit to be desired, but once I had the parts unpacked it was very easy to put it together (no tools required); anyone with just a little mechanical aptitude should have no problem. Almost everything is plastic but the only part that I would question is the plastic scraper, which seems like it will wear quickly; fortunately it is cheap and easily replaceable. Also, the metal rod for the chute swivel has a lot of torsional flex, making it a bit difficult to control the position especially if there is any snow or ice buildup around the chute. But again, these are expected trade-offs to achieve the light weight (about 15 lbs without battery). The LED lights are very bright and will be convenient if it’s necessary to clear snow either very early or very late in the day. I’ve not yet had a chance for extensive use in snow, but I don’t anticipate any problems at all with depths up to 6 inches or more assuming it is not one of those extremely wet, heavy snows. We have what’s sometimes called a “4-car driveway”, or in other words room for two cars across and two deep: pretty much standard in typical subdivisions around here. I would expect to be able to clear this using just one of the included batteries, although I could easily swap batteries and put the expended one back in the charger for continuous usage. One common situation where this snowblower is likely to be inadequate occurs when we have a fairly heavy snow and the city plow comes along and pushes a huge berm of slushy, icy snow up into the driveway. To be honest, even our gas-powered snowblower struggles with this and digging out by hand is often necessary. However, we have now engaged a snow plowing service that should handle this as well as any really heavy snows that we might get in the future. So in summary, this 80V snowblower should suffice for our personal snow removal needs and easily replace our old one. The other device in the package is a pretty straightforward “leaf blower” that is light weight and nicely balanced in the hand once the battery is inserted. It certainly has a powerful output and includes an accessory nozzle to concentrate the airflow even more. I’m not sure how long the battery charge lasts, but again with two batteries included it would be easy to swap them back and forth. The blower will work well for its intended purpose of blowing leaves and grass clippings, and might also serve to blow a light snow coverage off the driveway in the winter.
I would recommend this to a friend Rated 1 out of 5 stars
Very bad customer service
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst company ever, they have a very bad customer service, they don’t respect customers, they don’t care about fixing issues, I don’t recommend buying anything from them. Don’t waste your money
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello KhudhurA. We appreciate you letting us know and we apologize for your experience. We see that you have been in contact, and our Customer Experience team are doing their best to work towards a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
- Pros mentioned:Power, Weight
Rated 5 out of 5 stars
Great Combo With Nice Power and Adequate Run Time
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a follow-up to an earlier review. I continued to use the leaf blower through the rest of the Fall, and the unit has performed marvelously. I continue to be very happy with it. Now that we've had some snow in SE Michigan, I can now review the snowblower. I have cleared about 6" - 7" snowfall in two separate snow events with this blower--including a 2.5 car driveway and a front sidewalk. The snow was mostly fluffy both times, and this unit tackled the job without issue--as good as my gas powered snow blower. It had a lot of power to blow the snow a good distance and never seemed to bog down significantly. The unit is much lighter than my gas-powered snow blower, After using the unit for about 20 minutes, the battery was about 1/2 consumed--I have not run the battery to empty with the snowblower, but the second battery will probably come in handy if I have a deeper or heavier snow. The snowblower was rather easy to assemble--it took me about 20 minutes total.
I would recommend this to a friend Rated 1 out of 5 stars
Weak blower and poor setup
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gets jammed on snow and the blower isn’t strong enough even on the smallest amounts of snow. Complete waste of money when shoveling is easier than pushing this machine.
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello TraM - Thank you for the feedback. We are sorry to hear that the unit has not fully met your expectations. With more weight in the snow, the harder it becomes to throw. If the chute is clogged, it also will affect the throwing distance. Be sure to check that there is no snow and ice build-up in the chute. Users can use an anti-stick spray along the inside of the chute, to help keep snow from building up or sticking when plowing this will not cause any damage to the unit. It's also important to ensure that the belt is in good condition. If the belt has become worn or stretched, the auger speed can be affected. We hope these tips will help! If not, we would like the opportunity to speak with you to see if we can find a solution. Please contact us directly through chatbot on Greenworks Tools website that will direct you to a live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934.
Rated 1 out of 5 stars
Terrible Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was extremely disappointing quality - it arrived missing essential parts - do not recommend
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello Hijohn - Thank you for leaving a review. We understand how frustrating it can be to not have all the parts to get your machine running. We would never want out customers to have this experience, please start a live chat on our website for further assistance or contact Greenworks directly at 1-888-909-6757 regarding this matter.
Rated 1 out of 5 stars
don t buy from best buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.battery stoped working and bestbuy doesnt wanna replace it
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello CRISTIAN - Thank you for your review. We are sorry to hear about the experience you have encountered with your battery. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. When you have a moment, please have your model number and serial number ready and contact us directly so we can look further into the matter and help locate any parts required. We can be reached through the chat on www.greenworkstools.com which will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS) to speak with a live agent. We look forward to helping you better.
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Really powerful products with decent battery life.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to say, when I received these items I was a little apprehensive to use an electric snow blower and handheld leaf blower. I really did not think that they would work as well as other products on the market. Well, I was wrong.....really wrong. First the assembly of these products was extremely easy and seamless. The leaf blower set up was by far the easiest and took 30 seconds while the snow blower took about 3 minutes. This comes with two very large capacity batteries and a speed charger that takes me about 15-20 minutes to charge from zero to full. When in constant use I get about 20 minutes of use per battery, which is not extremely long, but effective since I can swap the batteries very quickly (so 40 minutes of total time). The leaf blower has an auto hold option, an extra speed mode and then regular mode. All three work really well and the blower worked really well for me to clear my yard of leaves. The snow blower has not been fully tested because we have not had snow yet but I did do a mock trial. It is not very heavy and seems like it will be quite effective. My goal is to start using it when there is 6-10 inches of snow on the ground due to the not so large clearance. However, I think this will work well and do wonders for my back. I really do recommend these for anyone looking for electronic options.
I would recommend this to a friend - Pros mentioned:Power
Rated 5 out of 5 stars
Lightweight, quiet, and convenient charging
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to unpack and assemble - just snapping together a few pieces to complete the units. The charger and battery packs are compact and properly seating the batteries in the charger wasn't a problem, they 'slot' into place. Do make sure to keep your battery chargers and batteries separate if you have different rated batteries - these are larger than some of the other batteries I have for another Gardenworks product. This is great for keeping proper batteries with their respective equipment. The jet blower is large, heavy duty and seemed powerful. Some smaller adults may find it heavy after using it for awhile. The leaves didn't stand a chance against this blower and it cleared out the back yard in a snap. A quick run through the garage and the driveway also wasn't a problem and we are dust and debris free now. The snowblower hasn't had any work yet, but I expect to need it in the coming few weeks and months. IT also seems quite well built and sturdy. It stores easily, as does the blower. We are very happy so far.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Great Leaf and Sbow Blower Combo, Powerful
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These werenmy firat 80v type yard devices. Have only been able to test the snow blower on a very light snowfall with slight accumulation, but it did pick it up and throw the snow like a snowblower should. The leaf blower was way more powerful than my 20v leaf blower and noticebly picked up and blew leaves and debris a good 20 feet away with some force. I like the controls on both the snow blower and the leaf blower, as they are easy to understand and use. The batteries hold a good charge, i was able to get a lot of leaf blowing done in about 30 minutes before the battery wore down. The indicator on the battery let me check the remaining charge at a glance. The batteries take about 2 hours to charge, thats approximate as I wasnt keeping that close an eye on it. The battery charger is simple to understand with its light indicators. I would recommend this for sidewalks and driveway clearing for the snowblower and big area debris clearing for the leafblower. They are powerful and easy to use/ fairly light weight.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
This blows
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The larger batteries give extra blowing time. This machine really does suck and as extremely good spitting power. If you have a job that needs a good blower, this is your machine!
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Great little snowblower
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a wonderful snowblower. I used it recently on my long driveway, back sidewalk, front sidewalk, and then decided to do my neighbor's front sidewalk. Battery still had juice!
I would recommend this to a friend - Pros mentioned:Snow blower performance
Rated 5 out of 5 stars
A Good Deal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The snow blower works quite well as I expected having several other Greenworks tools. The hand held is a strong tool. A package well worth the price.
I would recommend this to a friend - Pros mentioned:Snow blower performance
Rated 5 out of 5 stars
Web site
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have reviewed this item. I come tobthe conclusion that this product is s good deal. I do have the intention of buy this snow blower leaft blower combo.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great deal from a price drop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with the ease of use of my new blower. It worked great.
I would recommend this to a friend Rated 5 out of 5 stars
Big storm was predicted.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was very easy to put together and the batteries charged quicker than expected. A big storm was predicted but it never happened. That’s OK we’ll look forward to using it next year! Thank you
I would recommend this to a friendRated 5 out of 5 stars
Great snowblower and blower
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have the blower from last year. Glad this comes with larger batteries as it fits my driveway perfect.
I would recommend this to a friendRated 5 out of 5 stars
Greenworks Electric Snow Blower
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greenworks Electric Snow Blower works great!! Hard to figure out the ejection of the battery, wasn't pushing hard enough.
I would recommend this to a friendRated 5 out of 5 stars
Snow blower
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great condition, amazing customer service! Easy to order and put together.
I would recommend this to a friendRated 1 out of 5 stars
Would Not Start Immediately After Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this product online for an in-store pickup. I assembled it the following morning, put the battery in, and when I went to turn it on, it just beeped constantly but would not start. Called Bust Buy and got very little help.
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello ChristopherK - We are sorry to hear about your experience when using the tool. It sounds like you will need to contact us directly some further information would be required to be better assist. Please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934. We would like the opportunity to gather some further details so that we can help find a resolution. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.























