Customer Ratings & Reviews
- Model:
- BBY-SC-CH510-BROWN
- SKU:
- 10117999
to a friend
Fine, just oddly short.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This chair is fine! I get XL chairs so I can sit cross legged/move around. I have a job that requires a LOT of long hours in a chair, so I like to be able to move. I like that the arm height is adjustable, so I can have one arm all the way up if I'm working on my cintiq to the side for support, and the other arm lowered so it clears the bottom of my keyboard tray. I've had it since August (so six months now) and I wanted to review now that it's gotten some good use. It has held up well - no odd wears, no tears, nothing crazy. It reclines well and the footstool rarely gets used, but I've used it a few times and it's nice. A little wobbly. The chair overall is a little less sturdy/solid than I wanted it to be, I remember being disappointed about that. It shakes easily and has that wobble to it. My biggest problem, however, is that it is MUCH shorter at its highest setting than my previous chair. I had a gaming chair from Staples that worked great for me prior, and it had not crossed my mind to double check the height on an XL chair like this. I figured a chair for taller people, wouldn't the chair itself be taller for knee height and ergonomics? Apparently not. I, unfortunately, am already having to either modify this chair or sell it to get a new one because the inability to get it high enough has caused so much pain and tweaking in my wrist that it's affecting my work. I boostered myself up with a foam pad on this chair to see if it truly was the height discrepancy, and lo and behold, that was instant relief. TLDR; chair is fine, a bit wobbly, but definitely check the height for the chair compared to your desk to make sure it won't be too short for you.
No, I would not recommend this to a friendBrand response from GTRACING
Posted .Dear Customer, thank you for taking the time to share such a detailed user experience! We highly value genuine and long-term feedback like yours, as it helps us and other consumers gain a comprehensive understanding of our products.
First, we are pleased to hear that the chair's durable materials, adjustable armrests, and footrest function have provided excellent support over the past six months. The flexible armrest height adjustment is indeed convenient for creators working with multiple devices, and we are pleased that it meets your needs.
At the same time, we sincerely note the key issues you raised:
Regarding stability: We sincerely apologize that the chair exhibited a wobbling sensation during use, failing to meet your expected standard of "stability." We will relay this to the product team to check if there is room for improvement in design or quality control to enhance the overall solidity of the product.
Regarding height: We especially appreciate you pointing this out. Your experience of "the XL size chair having insufficient seat height" is a very valuable reminder. While "extra-large" often refers to the width and depth of the seat cushion to accommodate larger body types, seat height is indeed an independent and crucial parameter. Your use of foam pad testing to identify the root cause of the problem is a very rigorous approach and directly demonstrates the importance of "desk and chair matching" in ergonomics.
Regarding your physical condition: We sincerely apologize for the fact that the discomfort caused by the height has affected your wrist health and work performance. As people who spend long hours at a desk, we understand the importance of a suitable chair for health.
Please rest assured that our products have a one-year warranty.
If you require further assistance with your product, please do not hesitate to contact us at [email protected], or call 877-236-5969. Regards.
