Customer Ratings & Reviews
- Model:
- BBY-SC-GTZ-210-RGB-V
- SKU:
- 11099523
to a friend
This desk is so cool!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just moved into a new apartment and was looking for a desk for my laptop and monitor. This desk is so cool! I especially like the lighting, it looks great in a dark environment. There are so many lighting modes that I haven’t tried them all yet. Additionally, the desk is stable, and the motor is quiet. I’m very satisfied with this purchase. :-)
I would recommend this to a friendBrand response from GTRACING
Posted .Congratulations on moving to your new home! 🏠 Thank you so much for choosing our product as a part of your new home and for taking the time to share such a wonderful experience!
We believe that a good desk is not only a platform for work, but also a partner that inspires creativity. We sincerely hope it will accompany you through every productive and enjoyable moment in your new space. Thank you again for your trust and support. Have a wonderful life! :-)
Very nice desk besides the tabletop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'll start by stating that my issues started at the shipping of my desk. I'm not sure what the company is doing but the boxing of the desk isn't that great. One bump or drop and the corners of the desk are toast as mine was when it arrived. Customer Service was pretty great except I could only work with them over email and they only reply at night for Americans. Frame and motor in my opinion are solid and the best part of the unit. The tabletop is made of particle board covered in a fake carbon fiber looking plastic and feels horribly cheap and scratches easy. The RGB strands work good but are not long enough to make it to the dongle with any slack giving you zero options for placement. All in all it works just don't expect the world of it and be prepared to have a damaged table top until they start protecting the corners more during shipping.
No, I would not recommend this to a friendBrand response from GTRACING
Posted .Thank you for your detailed feedback. We sincerely apologize for the poor experience caused by our product's packaging and materials.
The issues you raised—insufficient packaging protection leading to corner damage and the subpar texture of the tabletop material—have been escalated as urgent matters to the relevant departments for immediate rectification. We fully agree that products should arrive in perfect condition and meet users' expectations for quality.
We are also pleased to hear your recognition of the frame, motor, and the professionalism of our customer service.
Your feedback is invaluable to us, and we are actively working to make improvements.
Regards.
