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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 492 reviews

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76%
would recommend
to a friend

Customers are saying

Customers are pleased with the ease of use, camera quality, and motion detection features of the Wireless All-in-One Video Security System. Many also appreciate the system's night vision capabilities and relatively easy setup process. However, some users experienced challenges with the Wi-Fi connection and app performance. The siren feature was also positively noted by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 492 reviews
  • Cons mentioned:
    App performance

    Rated 1 out of 5 stars

    Works when it wants

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the guardzilla hoping.will work perfect, since work.from the wifi at home.and my celular network. the idea of the product is good but sometimes works other don,t. Is like aftet 3 or 4 hs of being.working.suddenly gets disconected and when you arrive home does not beep. in conclusion doesn't work right.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Affordable Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great for someone that is on a budget and does what it says that it does, Just gives you a piece of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Would not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Guardzilla because of a situation at the time- we needed to be able to see what was going on at our house. It worked great - for one day. And then it died. Needless to say, we were VERY disappointed. Hard to find a decent affordable security system without a monthly fee

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    sigh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The motion detection worked for 1 month and it stopped working. It stopped recording as well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    sigh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The motion detection worked for 1 month and it stopped working. It stopped recording as well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for watching dogs during the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this product to check in on my dogs while I am at work. I love that I am able to talk and listen to them as well. I love this product!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Now up to standard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too sensitive constantly going off, unreliable. Doesn't scan only small area of coverage

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Couldn't use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't learn until I got it home that I needed a smartphone to use it. Had to return it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great home protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an incredible purchase with minimal cost, easy to set up, and a great way to watch the house when away. No monthly monitoring and the ability to record not just watch live.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motion sensor is questionable at times, decent unit for the prize. App works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product, improves all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price. With each update of the app, the functionality seems to get faster and more reliable. Siren works great. You can add as many as you want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for when I am in another room and my grandson is up front watching TV. Showed to my Cousin and she said she was going to purchase one as soon as the price went down.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two systems and do not work well and the recording program not working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two systems and not work well and the recording program is not working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not what I expected..very disappointed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All worked well. Until the last steps the updated information would not process.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t even have it for a year and broke won’t even Turn on

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the cheapest and easy to use security systems out there. Could not beat the price Best Buy offered anywhere. Set up was seamless and easy. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Guardzilla!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to make sure things stay in order when I'm gone and my young "adult" children are left at home.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was difficult to setup and did not perform as advertised.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Audio quality

    Rated 4 out of 5 stars

    lots of features for a small price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did my research before buying Guardzilla so I knew the pros and cons, but still decided it was best for me. First purchase was a fail, couldn't get it to pair up nor did the green light turn on initially when plugging it in. Returned it within hours and purchased another which works just as it should. I must say I'm very impressed with the amount of features and quality of the camera. Also the camera does work facing outside a window you just need to turn on the night vision mode which is the main reason why I bought Guardzilla. The app works on point, looks like the bugs that was causing it to malfunction have been fixed mentioned from previous reviews. The 2 way microphone works clear and crisp as well. I would give Guardzilla 5 stars except for one issue, the camera lag. It's not that it doesn't get the job done, but there should be some improvement on the lag. The lag is both in the video and the snap shot. Luckily the snap shot takes 3 pics so you have 3 chances of getting a chance to see what the camera is picking up

    I would recommend this to a friend