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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 492 reviews

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76%
would recommend
to a friend

Customers are saying

Customers are pleased with the ease of use, camera quality, and motion detection features of the Wireless All-in-One Video Security System. Many also appreciate the system's night vision capabilities and relatively easy setup process. However, some users experienced challenges with the Wi-Fi connection and app performance. The siren feature was also positively noted by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 492 reviews
  • Rated 4 out of 5 stars

    Security for Travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for security when we went home for Christmas. We left this with our 5th wheel facing out the window. This is absolutely wonderful. Its description is so accurate!!!! I can be in a different state and check on things from my phone. I received text alerts and emails for any movement outside the window at the front door.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setup. great to watch the dog while you are away

    I would recommend this to a friend
  • Pros mentioned:
    Audio quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Should be off the shelf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really, really wanted this camera to work but eventually had to admit it was hopeless. The camera itself when connected was pretty good but the app and software were a big problem. Couldn't keep it connected even inside my house on my own wifi. Away from my house, I never got it to work. Highly recommend the Dlink camera for a few dollars more. It works

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average at best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure I would have gotten it work if I were a beginner. I had to do a few resets before I got it to work. There was an update about a week or two ago that may have made it easier to get it working. I left a message and an email at tech support with no answer. You're on your own. A piece of paper and the same text online is all you get for instructions. It's top heavy and wants to fall forward. There is also no angle adjustment for up or down. The picture is not bad but there is no back light compensation. Were I had it, a person was washed out because of the back lighting. More money was spent on packaging than necessary.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good security camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good security camera for the money. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to setup. great to watch the dog while you are away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good bargain price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took several try's to get setup but has functioned well since. Once setup, the app is a breeze to use. An option to wall mount it would be nice with pivot joint on lens for aiming. The odd shape does not allow hanging from nail or hook. I will buy more next time on sale. If it lasts a year or more, it will be a real bargain.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good for entry level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only problem with this camera was the phone app that goes with it. Camera works great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good used support call center good help all good

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 3 out of 5 stars

    Functions as designed. Ok for small rooms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Security camera setup was easy. Camera does not have a mounting bracket, so has to be placed on a shelf. Poor clarity. Connected easily to wi-fi

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    super easy to hook up and use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was very easy to hook up and use. I did see some reviews where people had difficulty... I think the key was to let it run/load and have patience. I had mine up and working in about five minutes. I am three states away and monitor my home just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    I feel safer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that this unit sends me a text when it detects motion is good enough but the fact that it also takes a picture is what really sold me on it

    I would recommend this to a friend
  • Pros mentioned:
    Audio quality

    Rated 4 out of 5 stars

    Continues to show no color.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first purchased the Guardzilla camera it worked fine and showed the live mode in color. After only 2 weeks it only records/shows black and white, unless I turn all the lights on. If it weren't for this issue the camera is very good for the price. The app also works great. Being able to hear what's going on and also being able to speak into the Guardzilla camera is a great feature. It also has a stealth mode, so nobody thinks it is on. Plus it doesn't even look like a surveillance camera, which is a plus. Overall it is worth the purchase for the great price. If I am able to figure out how to get the color on 24/7 without turning on the lights, then I would give it 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Does what it claims

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture/sound quality is good. Easy set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 4 out of 5 stars

    Good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had great luck with this camera. It was extra easy to set up especially compared to Dlink! The price was right and the picture not bad. I do wish they would have this as a 2 way communication but I will settle for one. I would purchase another!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As others have stated the picture quality is ok and not great. Setup was not as easy but I was able to get it connected. It was good to have a peace of mind when I was away from my apartment during the holidays to know that I had a security camera.

    I would recommend this to a friend
  • Pros mentioned:
    Audio quality

    Rated 5 out of 5 stars

    Solid camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have a Belkin Netcam and decided to give this a try. You can have it set off and alarm when it sense motion and it will then e-mail, text and notify you on your phone. (Can select which options you want). Solid camera for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    For under 100 it is money well spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked up all the portable camera to record and as some might have a better picture and some might offer a SD card with it, but this was and is the only one that has a wonderful picture and records 5 seconds when set with no SD card. It is the only one that when you are monitoring an elderly mother, kin, or kids and you are at work can you log on see clearly and take a stand still picture, listen to what is going on, and talk through it. To let them know everything is alright or if they are not answering the phone if they need something.. Completely sealed the deal for my Family as we care for are Wonderful Mother with beginning stages dementia

    I would recommend this to a friend
  • Cons mentioned:
    App performance

    Rated 2 out of 5 stars

    GuardKinda

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frames Freeze to much or don't load content fast enough. For instance, one of my Guardzillas is on my parking lot. When opening the app i will sometimes see a car that was parked there a hour ago, still there! It takes a few seconds for the camera to refresh this. Having 2 cameras sometimes is hard for the app to flip in between them. It takes at least 10 seconds to switch between cameras ( no side by side view ). Only one camera is allowed to have its siren "armed". Not a good feature. Anyone want mine?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    easy to install and gets job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the product has met my expectations in terms of utility and ease of use. If I have one complaint, it has to do with the base because its not adjustable and it doesn;t balance all that well which means you can't pick your own angles for the camera as easily as I would have liked.

    I would recommend this to a friend
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