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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 140 reviews

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86%
would recommend
to a friend

Customers are saying

Customers love the ease of use and the price of Deluxe + State Tax Software. Many appreciate its accuracy in tax calculations and the ability to file in multiple states. However, some users experienced challenges with the digital download process, including issues with activation codes and e-filing. A few customers reported problems with the e-filing process itself.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 140 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this every year and it works great year after year.

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Thank you for choosing H&R Block! HRBlock

  • Rated 4 out of 5 stars

    Very good tax software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the H&R Block tax software for years and feel that it has always done a good job of identifying the tax deductions and giving me the best tax refund. It is easy to use as well.

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      We appreciate the feedback and thank you for your loyalty to H&R Block. HRBlock

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    5 star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to understand. I have used this every year.

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Thank you for choosing H&R Block! HRBlock

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have product to file taxes. Makes it easy to file

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Thank you for choosing H&R Block tax software. We are happy to hear you find it easy to use and appreciate your loyalty. HRBlock

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bought as Download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Download instruction is easy to follow and install.

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Thank you for choosing H&R Block! HRBlock

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    EZ to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice and ez to use tax software and that rebate!!!

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Thank you for choosing H&R Block! HRBlock

  • Cons mentioned:
    Activation code

    Rated 1 out of 5 stars

    No Activation Code

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received no Activation Code from Best Buy. Called and they seemed not to know what i was talking about but finally said someone from the Download Dept would call me. No one called. I called H&RB got an automated Activation Code but when it came time to efile it wasn't valid. Got several more auto generated Activation Codes which didn't work. Called H&RB finally got a real person and they gave me a code which worked. No more Best Buy downloads.

    No, I would not recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Hello - You should have received an activation code via email when you purchased the software. If you have not received, I would recommend checking your junk/spam folders. If you are using gmail, depending on your settings, messages from retailers could be filtered to your 'promotions' folder as well. If you are still having trouble, you can reach out to our Client Services team at 1-800-HRBLOCK between the hours of 7am and 7pm CST and they will provide you with one. HRBlock

  • Cons mentioned:
    Digital download

    Rated 3 out of 5 stars

    It is a tax prep software, nothing mind blowing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    However, check that code they give you in the Digital Library, I had to call HR Block support and get a new code so I could efile.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few times I needed clarification of what to input. It would be helpful for the program to have more FAQs rather than directing you to the formal tax instructions.

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Thank you for choosing H&R Block! HRBlock

  • Cons mentioned:
    Activation code

    Rated 3 out of 5 stars

    Software Worked Good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Software worked good. I did not get an activation code to do the free federal. Had to Call H&R block to get one.

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Thank you for reaching out to H&R Block directly and I'm happy to hear they were able to resolve. HRBlock

  • Rated 4 out of 5 stars

    Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on line from Best Buy and downloaded promptly to my computer. Best Buy had the best price.

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Thank you for choosing H&R Block tax software. We are happy to hear you find it easy to use and appreciate your loyalty. HRBlock

  • Rated 4 out of 5 stars

    Gets job done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next year I won’t need this as I’ll just take the standard deduction and fill out a 1040ez.

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Hello - We are so happy to hear you find H&R Block tax software easy to use. Thank you for your loyalty. HRBlock

  • Rated 4 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use software as expected as I have purchased H&R block for a few years now

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Thank you so much for your feedback and choosing H&R Block! We appreciate your loyalty. HRBlock

  • Rated 1 out of 5 stars

    No Activation Code received by Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the download version of this from Best Buy and it states under my purchases for the activation code: "DOESNOTNEEDCODE", which is baloney. I contacted Best Buy customer service and the best help I get from them is "Contact H&R Block. Here, we've conveniently provided their number for you to call and wash our hands of this." So I call them to get a "replacement activation code" and that doesn't work either, or the next one, or the next one. It astounds me that Best Buy would actually sell computer software and claim it would not need an activation code. Thank you for selling me a product that doesn't work. thank you for asking me to do the legwork to get the code that you should have provided at purchase in the first place. Lesson learned: never purchase a download version of software from Best Buy ever again.

    No, I would not recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Hello - You should have received an activation code via email when you purchased the software. If you have not received, I would recommend checking your junk/spam folders. If you are using gmail, depending on your settings, messages from retailers could be filtered to your 'promotions' folder as well. If you are still having trouble, you can reach out to our Client Services team at 1-800-HRBLOCK between the hours of 7am and 7pm CST. HRBlock

  • Rated 5 out of 5 stars

    Used for years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    H&R Block has been our go-to software for filing taxes for several years now. While ours is not a complicated return to file, the software has been accurate and easy to use.

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Thank you for choosing H&R Block! HRBlock

  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    same as always. Download works great - imports info itself. Will buy again

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Thank you for choosing H&R Block! HRBlock

  • Rated 5 out of 5 stars

    Reliable tax program

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Auto updates and backed by H&R Block. Very reliable information and help screens. Also has a chat that you can ask specific questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish it had free state file

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish free state file was included rather than so many federal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use tax software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been happy with our tax preparation since switching to h & r block. Easy to use and helps us get the maximum return every time.

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Thank you for choosing H&R Block! HRBlock

  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I order this every tax season. Much easier than going to the store.

    I would recommend this to a friend