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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 661 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, price, and the SIM card itself. Many appreciate the coverage and network quality, although some users experienced issues with data speeds and signal strength in certain areas. A few customers noted challenges with MMS functionality, particularly on iPhones. Overall, the positive feedback on ease of use and value outweighs the reported concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 661 reviews
  • Rated 4 out of 5 stars

    Good price if you don’t use data much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my mom. She doesn’t use data so it other than that it’s good quality calls. She gets signals almost everywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It do the job

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did the job of phone service for anyone who came to visit U.S from other country.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is all about convenience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This SIM card program is all about convenience. I'm not sure I'd use it as a primary, but I definitely find it useful for the purposes I bought it for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    That's Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself works Okay. However, customer service is not good. I had to chat with them several times and finally call them to have it working!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Just as good as other pay-as-you-go companies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some difficulty registering and transferring number from old company to knew but it did and does finally work. Customer service very very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap rate for smartphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap rates compared to major carriers. The data is at a good speed and unlimited. Make sure the package says "monthly unlimited" before purchasing. There are SIM cards with different plans.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All that I needed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, it helped me a lot with my visitors! I wish there was a promotional package always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    H2O

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most affordable plan out there, without getting slaugter in fee and taxes. Would definitely recommend this way to go for a middle schooler or parents that doesn't need a big plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is convenient to be able to go into a store and just get the SIM card instead of getting sold on a plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good connectivity throughout texas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    H2O has a very good connectivity throughout the region(TEXAS). The would work perfectly fine 8 times out of 10 so its good enough.

    I would recommend this to a friend
  • Cons mentioned:
    Signal strength

    Rated 3 out of 5 stars

    Sometimes the signal is not good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes is working good, sometimes the signal is poor, sometimes the voice sounds computerized.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace existing phone on H2Owireless, existing sim did not fit new phone. Purchased new SIM chip, received 1 free month to existing account.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good cheap item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchase it for use, but end up use an other SIM. literally hadn't open the package yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as intended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you plan to sign up for service with H2O, startup costs can't get lower than $1. Buy airtime separately, and you're good to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The H2O Network is over the AT&T network so is just as reliable. Great money savings. I have switched two of my phones to H2O.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A real good network for the price you pay. Good signal coverage in my area.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good signal but poor data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got good signal for local and international calls. But, bad data performance. it takes forever to load anything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good carrier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like H2o very much as it is cost effective with respect to call rates and data

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sim card fits perfectly in my iPhone. 10 dollars is bit expensive for just sim card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sim Card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to get free shipping but i haven't used it or know what i would use it for. But overall i'd say its pretty good.

    I would recommend this to a friend