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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 661 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, price, and the SIM card itself. Many appreciate the coverage and network quality, although some users experienced issues with data speeds and signal strength in certain areas. A few customers noted challenges with MMS functionality, particularly on iPhones. Overall, the positive feedback on ease of use and value outweighs the reported concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 661 reviews
  • Rated 1 out of 5 stars

    Not working for all unlocked phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will not work with all unlocked phones. Works on specific phone. Customer service not super helpful

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    kit 3 in 1 sim

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This SIM card is versatile, easy to activate, and works with any unlocked phone. It offers affordable plans, no contract, and reliable network. It also has international features and hotspot capability. The online management tool is very helpful. This is a great option for prepaid wireless service.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this sim and activated. But after that got many issues with international calls. Contacted H2o customerservice but no use. So shifted to another service provider in 2 days.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't bother with this company

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible customer service, didn't work well either.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not works well with certain phones and with att and t locked phones and unlocked phones

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Oudated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only paid 1.00 and came home to hook it up and called and they told me it was outdated and they I would have to get a new one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stop, Faulty Sim Card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sim card did NOT work and would not work. No matter, what we did to make it work. Horrible product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Could not give this away!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this item to be useless. Anyone with a plan did not want or need this item. I did not need it and could not find anyone who wanted it for free.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SIM card kit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most horrible product. Broke the minute I used it! And stuck inside my phone now I can't use it at all. Don't not waste your money!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad CS

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wouldn't work if you buy online and come here for the sim

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    boooooo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not get h20 period.. if you do you will b wasting money ! and a phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put it in. And not 24bhoursv later, I received a msgood it didn't work anymore

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use sim card for just grab and go for H2O

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use sim card for just grab and go for my mobile, i love to have AT&T network in my sim, so that i choose H2O wireless and it works great for me.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    The Best for affordability and quality service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using H20 for over 3 years now after moving from Simple Mobile. Very economical with quality service. I'm paying $27/month for unlimited call, text and internet. They also provide free $10 bonus unit every billing period that I use to call my family in Africa. Thanks H20

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best deal on prepay!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used H2o in Android and Blackberry AT&T phones for quite a few years and the deal keeps getting better. $27/mth with auto renew, talk, text, data and the added bonus that you won't get with anyone else: international talk direct dial (listed 50 countries for unlimited) and international txt. Best of all there are no surprises at the end of the month.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sim starter kit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product that was easy to install on the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect everything all was amazing thank you on this order. All was as expected. The other order wss the issue and lost the money.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    H2O Wireless is AWFUL!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a person that writes many bad reviews but if I can save one person from choosing this company for their wireless service it’s worth it. To make a VERY VERY LONG story short, we switched to H2O for the AT&T backbone and to avoid fees. To start, their website is vague and tells you almost nothing about all the features you lose on your iPhone when you switch to them (no more FaceTime, audio/video files cannot be sent via iMessage, etc). They also don’t tell you that you need to configure your phone for cellular data after you are activated! WHAT????? We had no service save for WiFi. Then the real fun began when I decided after the FIRST DAY to just cut my loses and move directly to AT&T. After MANY trips into a local AT&T store to switch over from H2O the verdict was that H2O was holding our numbers for ransom. We have 3 phones. The first one ported over with no issues. The other two were placed on a hold by H2O. We were told we needed to be with H2O for at least a week by their (ONLY??) rep. He said “the system” wouldn’t release the numbers and there was nothing he could he could do. When I asked him why the first number ported fine he had no answer and kept saying it was “the system”. When I asked to speak to a supervisor he said he was the only one there. Is this a one-person company?? So the other two numbers were held hostage until the next week. How is that even legal?? I would STRONGLY RECOMMEND not EVER choosing this company for any reason.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great option for prepaid calling

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    H2O offers great prepaid plans..perfect for giving out to kids.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent Sim Card

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Sim Card and Great price i highly recommend this to anyone

    I would recommend this to a friend