Customer Ratings & Reviews

Hello - We are are sorry your dishwasher arrived with a damaged hose which caused a major water leak. We apologize for the inconvenience of returning it. Thank you so much for your feedback! We will be sure to pass this on to the appropriate team for future product quality improvement. Olga@Haier

Hi there - Thanks for the review. We hate to hear that your dishwasher is tripping the circuit breaker. We can totally understand how much of a headache this must be and apologize for your inconvenience. Unplug the dishwasher, replace fuse or reset breaker, if the breaker trips immediately, fault is with house wiring or breaker box and requires an electrician. We hope that this helps. All the best. -Mikayla@Haier

Hey there,

We're incredibly sorry to hear that your dishwasher arrived damaged and understand that's not something anyone expects. It's understandable how frustrating this would be to deal with. If you haven't done so, we recommend working with your local Best Buy to see what solutions are available. Otherwise, you are free to reach out to us for assistance. Wishing you well. Mike@Haier

Hello- We are so very sorry to hear you're having these issues with your dishwasher and having to wait over a month for service. This is not what we want to hear and would like to see if we can assist you further. Please reach out to us via a private message on Social Media. In the meantime, please also view the following troubleshooting tips if you haven't already: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452
Thank you! Joyce@Haier

Hi there - Thanks for taking the time to write a review. We're so sorry you aren't happy with your dishwasher. You have selected a really nice model and we have some great tips and tricks we believe will help you to better enjoy your dishwasher. Make sure that the incoming water temperature is at least 120 degrees F. We recommend running the hot water at the kitchen faucet before starting a cycle. Check the rinse aid dispenser and fill it if it's empty. Rinse aids prevent spots on glasses and promote drying by causing water to sheet off dishes and glassware. We're sure these tips will improve your dishwasher's drying performance. All the best! -Mikayla@Haier

We're so glad to hear that you've been pleased with your new dishwasher! If you ever have any questions about it, let us know. We're here to help! -Chris@Haier

Thanks for sharing your feedback! This model uses the Condensate Dry energy efficient system and does not have a drying button. However, there are a few ways to improve the condensate drying of your dishes. First, make sure your inlet water temperature is hot - it should be at least 120°F. To aid in this, turn on the hot water faucet nearest the dishwasher, let run until the water temperature stops rising, then turn off the faucet and start the dishwasher. This ensures the entering water is hot. Selecting a higher cycle, such as Heavy and utilizing the Wash Temp Boost option will also help. -- Make sure that the dishwasher door is opened immediately after the Clean light comes on. Lastly, ensure that the rinse agent dispenser is not empty. Lauren@Haier