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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 176 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers often highlight the BrewStation Programmable 12 Cup Dispensing Coffeemaker for its ease of use, overall performance, and the quality of coffee it produces. Many appreciate the removable water reservoir and the design, as well as the useful programming options. However, some customers have noted concerns regarding temperature control and the noise level of the coffeemaker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 176 reviews
  • Pros mentioned:
    Coffee quality

    Rated 3 out of 5 stars

    Will not last over a year. Ever.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes a great cup of coffee. Unfortunately this is the 7th one I have purchased in 4 years. They have really started making them poorly, they leak, and they are slapped together where none of the corners even meet. It is maddening. If you buy get the warranty or you will be sorry. Otherwise, as I said, it makes a great cup of coffee.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality, Design, Ease of use

    Rated 5 out of 5 stars

    Great design!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design, makes wonderful, delicious, hot coffee and very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Design, Ease of use

    Rated 5 out of 5 stars

    Great coffee maker, nice to get cup without drips

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last brew station the water had to be carefully poured in, this one has a side compartment. Well engineered unit. Easy to set up, options for 1-4 hours on time, programming easy. Best part is that you don't have to wait for the brewing to stop to get coffee. Wish it had a larger capacity. 12 cups capacity is closer to 7 or 8. Capacity is not true 12 8 oz cups. Looks great sitting on our counter and makes great coffee. Got on sale at BB with free shipping. Best price on internet. Highly recommend this unit if you want straight forward easy to use coffee maker without the fuss of a "pot".

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Design, Ease of use

    Rated 4 out of 5 stars

    Makes good coffee and looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this coffee maker, it is easy to operate and makes good coffee. It is pleasant to the eyes . I am dissapointed that I cannot clean the internal parts, filter basket and coffee chamber in the Dishwasher, but it is still a good unit for my purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use, Water reservoir
    Cons mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Good coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No pot to clean or burn. Makes good coffee. Like the removable water tank. Coffee could be a little hotter, but overall happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Convenient Cofeemaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No carafe or coffee pot needed! I like that there aren’t extra moving parts to clean. I can put my coffee in my thermos directly from the brew station and go. The program options are simple and useful. I think if I could keep the coffee warm longer than four hours that would be even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came back to my Brew Station

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In 2017 I put my brew station in the pantry and replaced it with the 2-way FlexBrew model49976. I was excited to have the pod/single coffee AND the 12 cup coffee maker all in one. I just got REALLY tired of the caraf and when hubby forgot to put back when making coffee...the mess...ha,ha. We had to laugh. So I bought a small HB FlexBrew that use uses pods or grounds and makes one cup. SO...I retired the big Flexbrew, set up the BrewStation AND the little flexbrew/pod maker. Now I have a coffer maker without a caraf and the pod brewer. It still works just like new!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Solves several problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had four previous models. By far easiest to use among the various models to date. Spout is out far enough not to dribble down your cup. Not having to pour the water is a time and mess saver, but makes the footprint larger. Gurgles sometimes when sitting while keeping warm. Brew strength very slightly weaker. Overall very good, hope it lasts as long as the others.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    love these Hamilton Beach coffee makers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our third Hamilton Beach Coffee Maker. We love the no carafe design. The old one was working fine, but slow, and we had let it get pretty gunked up, so decided that at the $40 price we could make the purchase of a new one. We especially like the container that you fill with water and then just "plug" in to the unit. That was my only complaint on the old model - too many spills and a narrow slot to pour water in. The new coffee maker has solved this problem and still has the other features we loved on the old one.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Design

    Rated 4 out of 5 stars

    Great Coffee Maker Design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, so it seems that small kitchen appliances have gotten very inexpensive, and throw-away. At least this my experience with coffee makers, been going through 1-unit per year for the past many. Good brands, and high end units, from Cuisinart, Mr. Coffee and most recently Delonghi, all failed for one reason or another prematurely (less than a year). Well, when the last unit (Delonghi) stopped working after only 9-months, went out and picked up the Hamilton Beach - Brewstation 12-cup Coffeemaker, so far so good. Nice to see a change in design, this unit brews and holds up to 12-cups of coffee and dispenses it as needed. Easy clean-up and very convenient. The programming was easy, and straight forward, but most of all it brews a good hot cup of coffee, and gently warms it for two-hours. So, heres hoping it works this well for years, not just months like the aforementioned brands. Check out the detailed features on BestBuy.com and view the Demo Video from Hamilton Beach. Only negatives, as others have mentioned... condensation can drip down when lifting lid, to clean. I also think it needs 4-rubber feat, versus just two on the unit, to keep the unit from moving when filling your cup, but with a hand in the back to support, it works well. I think if you try it, you will be happy with it. But, I would love to help Hamilton Beach make improvements for the next version of the Brewstation Elite?

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use, Water reservoir

    Rated 4 out of 5 stars

    Good for one handed dispensing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. I really like the water reservoir, not too many things to take apart early in the morning. Makes good coffee for price. I mainly bought it for the dispenser, great for grabbing a cup out the door.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Oh what a brew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just started using it and so far it's exactly as described but I will return as we continue to use e

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Temperature control

    Rated 3 out of 5 stars

    Decent Coffee Maker for the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hot plate make noise as if it was brewing while in the heating mode and it DOES burn the coffee on the surface of the top hot plate. If you want to switch from on to timer mode, you first have to turn off the unit and then turn on the timer. Previous units we had one could just pust the timer button and it would switch over.

    I would recommend this to a friend
  • Pros mentioned:
    Water reservoir

    Rated 5 out of 5 stars

    Best coffeemaker we've had in many years!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a great coffeemaker. Love the easy lift off water reservoir and not having to pour water into a hard to reach place and twisting your wrist so it goes in. The removable water reservoir is wonderful, no spilling water all over trying to pour it into the coffeemaker while twisting your wrist to do it. Love no carafe, just press your cup to dispenser and press till cup is as full as you want; Like knowing how many cups are left in pot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coffee pot for its price… a little noisy but easy to use ..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LOOK NO FURTHER! THIS IS THE BEST COFFEE MAKER!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS A GREAT COFFEE POT- I BOUGHT THE EARLIER VERSION AND USED IT TIL I BROKE THE HINGE OFF THE LID- I WAS REALLY GLAD TO SEE THERE WAS A NEWER VERSION THAT IS MORE DURABLE AND EVEN EASIER TO USE THAN THE OLD VERSION. NO MORE POTS TO LIFT OUT AND POUR- JUST PLACE YOUR CUP OR LARGE TUMBLER AND AS EASY AS 1-2-3 COFFEE IS IN IT WITHOUT ANY MESS!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love not having a pot to clean. Still working out the measurements of water to coffee ratio. I ordered the reusable filter and love it. Down side is major to me I can not fill the water canister and pick a cup size I want made. It uses whatever water is in canister so you need to fill to what you are using And it needs to be set up against something, it slides as dispensing..Price is worth it though.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Overall performance

    Rated 5 out of 5 stars

    Great coffee pot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great coffee pot for the price. No worries of a carafe, just fill your cup and go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Hamilton Beach BrewStation. Pros : It's programmable, has a clock, keeps coffee hot Cons: This newest coffee maker says CLEAN will appear every 30 cycles and it seems that the cycles include the clean cycles within that count; therefore, you don't actually get 30 cycles of coffee making.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Easy to use & brew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffeemaker. Easy to use and looks good on the counter. Sleek design.

    I would recommend this to a friend
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