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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 180 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers often highlight the BrewStation Programmable 12 Cup Dispensing Coffeemaker for its ease of use, overall performance, and the quality of coffee it produces. Many appreciate the removable water reservoir and the design, as well as the useful programming options. However, some customers have noted concerns regarding temperature control and the noise level of the coffeemaker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 180 reviews
  • Rated 3 out of 5 stars

    revised model coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After each brewing cycle, I have it on the warming cycle for 2 hours. During this time, it sounds like it's boiling my coffee and it persists the whole 2 hour cycle. I contacted the Hamilton Beach company customer service and was told that it's due too the two plates meshing so closely together. They told me to take a tablespoon and rap it on the plate of the coffee holder. The only thing I can take out of this, is, I'm mushrooming the metal plate. IF YOU KNOW THAT THIS IS AN ISSUE, WHY DOESN'T THE MANUFACTURE TAKE CARE OF THIS ??????? Doesn't make since that you wait for a customer too complain so you can give them this kind of remidy. NOT RIGHT !

    No, I would not recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Brew station.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't keep coffee as warm as I think it should. Nice otherwise I like the one cup at a time without the glass carafe. Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. Easy clean up. The settings are super easy. Breaks apart quick. Brews fast and hot. I love there's no glass pot.

    I would recommend this to a friend
  • Pros mentioned:
    Water reservoir

    Rated 4 out of 5 stars

    Hamilton Beach BrewStation Coffee Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what I ordered. I love the portable water reservoir! My only hope is that the drip seal holds for a long, long time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST HAVE Coffee Maker!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this coffee maker! You fill up the side water reserve and it makes the coffee in its own tank in the back - no need for a glass carafe! You can program it, warm up coffee you made before and make different brew strengths! Seriously LOVE this BrewStation!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older version of this product which lasted for at least 10 years. This was a nice improvement. I enjoy the option of making the coffee bold or only 3 to 4 cups. Also, the iced coffee option is a nice plus but I haven't tried that yet. The only negative I have found so far is the lid on the water tank is flimsy, doesn't close securely so you have to be careful when you have filled it up for the full pot. Otherwise, I would recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Water reservoir
    Cons mentioned:
    Temperature control

    Rated 3 out of 5 stars

    Average quality...downgrade from previous units

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this unit as a replacement for an older model which had developed leaks in the coffee carafe...benefit of this model was the removable water reservoir which makes the brewing process easier...however, the heating element on this unit does not work as well, the coffee has a burnt flavor and does not stay as hot which is a problem for a multi-cup coffeemaker...will use only when coffee will be used quickly...trying to fix my older model

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I’ve had. I like not having a pot since it’s at work with a concrete floor. The coffee maker works good but they don’t last more than a few years. Mine arrived slightly damaged which was Best Buy’s fault for not packaging it. Instead they just shipped it in the manufacturer’s box. Those aren’t designed to withstand shipping.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use
    Cons mentioned:
    Temperature control

    Rated 4 out of 5 stars

    good coffee, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes good coffee, wish it keep it warmer longer. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the concept of the coffee-less pot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffeemaker is awesome! Brews quickly. Tastes great. Convenient and easy. I wasn't sure how I would like the idea of not having a coffee pot to pour from, but it is great! I love it! So easy. Have already purchased another one for the BF.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Love this coffee pot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this coffee pot, it's my third one, just wish it would do a 6 Hour warmer......

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Jane Halverson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this brew station! It’s easy to use and the set ahead feature is awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Keeps it fresh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My third one. They last several years but we really like the fresh taste of coffee brewed after a couple hours.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No pot-coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our sixth no-pot coffee maker. Over the years, we have worn out five. They always work fantastic, the reason we always buy this type. They are Great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Love this thing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good coffee maker and fast delivery would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dependable Coffee Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BrewStation is easy to use and dependable. This purchase was a replacement for my first BrewStation after 4 years of daily use.

    I would recommend this to a friend
  • Pros mentioned:
    Water reservoir

    Rated 5 out of 5 stars

    Brewstation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the product, I like the removable water resivour. Nice product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good coffee maker for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Hamilton Beach coffee maker for about 8 years that finally died. I immediately decided to purchase a similar version to what I previously had since it worked. This was the closest model to my old one except this one didn’t include a coffee holder. Overall it does the job. The plastic does get into the coffee flavor at time so keep that in mind.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Good coffee 'station'

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality coffee maker with heated brewed coffee reservoir. It works well for those places where you don't really need (or want) a carafe and prefer the flexibility of pour on demand. No major issues, with the possible exception of the need to clean the reservoir daily before the next use. The heating plate may overheat and 'cook' coffee onto itself if left on with a low volume of coffee, so you do encounter some of the same problems with coffee pots that have been left on too long. All in all a good buy that suits our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Love our coffeemaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 3rd Hamilton Beach (no carafe) coffeemaker and we love it, it keeps the coffee nice and hot and there is no carafe to wash or break.

    I would recommend this to a friend
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