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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 134 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers praise the BrewStation Summit Ultra 12 Cup Dispensing Coffee Maker for its ease of use and simple cleaning. A key benefit highlighted is the absence of a glass carafe, eliminating the risk of breakage. However, some users noted issues with leakage, suggesting careful attention to placement of cups during dispensing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 134 reviews
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Love this Coffeemaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had at least 5 or 6 of this model. We use it hard and have not had any real problems. It doesn’t scorch the coffee and no glass pot to break!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ease of making coffee = keeps it hot and is so easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good single cup coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great coffee maker which brews up to 12 cups and holds them until you want a cup. Then it dispenses the coffee one cup or container at a time, then keeps warm up to 4 hours via timer. Very good product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first version of this product and while we liked it, it did have some minor flaws such as it would drip coffee out of the spigot. This model has been improved and doesn't drip. I would highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Leakage

    Rated 1 out of 5 stars

    Leaked alot

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice idea but coffee maker leaked a lot when using and also when turned off.

    No, I would not recommend this to a friend
    • Brand response from HamiltonBeachTeam
      Posted .

      Your experience with our appliance is very important to us. We regret to hear that your Hamilton Beach Summit Ultra 12-Cup BrewStation Coffee Maker has began to leak during use. Hamilton Beach strives thru quality testing and design to ensure that all of our appliances perform at an exemplary standard, when used as directed. We take this matter very seriously and we would like to offer our assistance. Please feel free to contact our customer service department. We look forward to assisting you. HamiltonBeach

  • Rated 5 out of 5 stars

    Great Coffee Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third BrewStation that we have owned. The first one died after about ten years of service. We replaced it with another BrewStation Model: 48464. We returned the 48464 because the coffee was never hot enough, cooler than our original model, and the screw mounts in the bottom of the carafe made it difficult to clean. We replaced the 48464 with this model and are very pleased to have a great working BrewStation again. We have no complaints about this model other than the universal complaint that applies to all the coffee makers which is none of them have "hot" coffee. I am always popping my cup in the microwave for 30 seconds to get it hot enough for my liking. I hope this one lasts as long as our first BrewStation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good unit, weak directions.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid good unit, but instructions of how to put water in was weak. Labeling would be helpful, saying remove this tray to add water.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for the wife loves it. Works great and easy. Bestbuy always has the deals for what we need..

    I would recommend this to a friend
  • Cons mentioned:
    Leakage

    Rated 1 out of 5 stars

    piece of junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would not buy again leaks all over the counter junk

    No, I would not recommend this to a friend
    • Brand response from HamiltonBeachTeam
      Posted .

      Thank you for alerting us of this occurrence. We regret to hear that your Hamilton Beach Summit 12-Cup BrewStation Coffee Maker has began to leak during use. This appliance has endured rigorous testing to ensure an exemplary performance, when used as directed. We take this matter very seriously, and we would like to offer our assistance. Please feel free to contact our customer service department. HamiltonBeach

  • Rated 4 out of 5 stars

    coffee, yoohoo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    few things different than the previous version, but otherwise okay.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Coffee Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to use. Great price and good for daily use. Keeps coffee warm for 4 hours

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    replaced an earlier model that wasn't heating.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an earlier model that wasn't heating as well therefore coffee wasn't as good. This newer model performs and brews well.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great appliance

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to keep coffee warm, no mess, no more stained glass pots

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love brew stations - just wish I could get the ones with the water holder on the side.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third try with a new brew station. First one overheated coffee if left for an hour, second one boiled the coffee in about 15 minutes. This one is a little better, but still overheats the coffee if left on for longer than 2 hours. I love the convenience of the brew station and ease of preparation of the coffee the night before so it’s ready when I get up. I had an older model I used for 8 years and loved it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Makes good coffee and is reliable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had another one that lasted about three years. It broke and I was happy with it so I another one. Works good so far.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    EXCELLENT PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker. No more glass pot to break. Coffee stays hot for 4 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great coffee pot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its very easy to use.i really like having no caraffe.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This is good coffee maker for older folks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great price is reasonable. My wife ben grinning for a month

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    My review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee maker spills all the coffee. Otherwise it would be perfect

    No, I would not recommend this to a friend
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