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Customer Ratings & Reviews

Your price for this item is $65.49

Customer reviews

Rating 4 out of 5 stars with 134 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers praise the BrewStation Summit Ultra 12 Cup Dispensing Coffee Maker for its ease of use and simple cleaning. A key benefit highlighted is the absence of a glass carafe, eliminating the risk of breakage. However, some users noted issues with leakage, suggesting careful attention to placement of cups during dispensing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 134 reviews
  • Cons mentioned:
    Leakage

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It leaks down tje back wall, messy, fills up the tray.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave to my friend as gift and she loved it, hot coffee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for our family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to get a replacement coffee maker and actually bought a smaller model first. However, it wasn't programmable, didn't hold as much coffee and wouldn't accomodate our "to go" coffee mugs. So, my husband returned the smaller model and got this one and we love it! The look is black and stainless steel with a blue light digital display. It matches perfectly in our home and suits our family of three just right!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great coffemaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this coffemaker, easy to make one or 12cups, easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Programmability

    Rated 5 out of 5 stars

    Good coffee all days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice coffee maker, you can programm it since 1 night before

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new coffee maker. It looks nice and world well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HBO brew station

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing leaks coffee everywhere when dispensing to the cup. I am talking with Hamilton beach about the issue. We had no trouble with the first one we owned. I wish I could just return it. But they do not want me to do that. Hope it works out. We use it daily

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    We love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect. I would recommend to anyone interested!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't wait for it to arrive. Replacing another

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the dispensing attribute plus a large capacity tank.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it as it was defective. The water does not heat up to the coffee. I bought another one with the water reservoir on the side and it works. It took so long in Best Buy to get it so bought in another store

    No, I would not recommend this to a friend
    • Brand response from HamiltonBeachTeam
      Posted .

      Thank you for taking the time to share your feedback. We regret to hear that you are not experiencing optimal brew temperatures while using your Hamilton Beach Summit BrewStation Coffee Maker. This appliance has endured rigorous testing to ensure an exemplary performance, when used as directed. Standard brew temperatures for this appliance will be between 165-175 degrees Fahrenheit. If your appliance is brewing below the noted temperatures, please feel free to contact our customer service team for further assistance. HamiltonBeach

  • Cons mentioned:
    Design, Size

    Rated 1 out of 5 stars

    Stinks compared to the older Brewstation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    poor design. Water spills when poured into machine, the flip up lid gets in the way, its bigger and does less...don't but it unless you like a high maintenance, frustrating start to your day.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Leakage

    Rated 2 out of 5 stars

    drippy coffee pot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything fine with this coffee pot until one goes to draw a cup of coffee - too much leakage behind coffee cup as one is filling a cup.

    No, I would not recommend this to a friend
    • Brand response from HamiltonBeachTeam
      Posted .

      We always value consumers who are keen on providing feedback regarding their appliance. We regret to hear that your Hamilton Beach 12-Cup BrewStation Coffee Maker is unevenly dispensing the brewed coffee. Typically, this is a tell-tale symptom that coffee grounds are trapped in the dispensing mechanism located in the coffee tank. To remedy this occurrence, we recommend that you complete the cleaning procedure noted in the use and care manual. Consumer experience remains our top priority and if the noted troubleshooting step does not remedy your occurrence, please feel free to email our customer service department. HamiltonBeach

  • Rated 4 out of 5 stars

    Good coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It functions pretty well, but it is difficult to fill sometimes.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible, leaks from top and bottom dont know what happened to them. Last one i had was great this one is garbage.

    No, I would not recommend this to a friend
    • Brand response from HamiltonBeachTeam
      Posted .

      Thank you for taking the time to share your experience. We regret to hear that your Hamilton Beach Summit 12-Cup Coffee Maker has began to leak during use. Hamilton Beach strives thru quality testing and design to ensure that all of our appliances perform at an exemplary standard, when used as directed. We take this matter very seriously and we would like to offer our assistance. Please feel free to contact our customer service department. We look forward to assisting you. HamiltonBeach

  • Rated 1 out of 5 stars

    Leaks from the bottom

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new coffee maker and leaks under the bottom. Will be exchanging/returning

    No, I would not recommend this to a friend
    • Brand response from HamiltonBeachTeam
      Posted .

      Your experience with our appliance is very important to us. We regret to hear that your Hamilton Beach Summit 12-Cup BrewStation Coffee Maker has began to leak. This appliance has endured rigorous testing to ensure an optimal performance, when used as directed. We take this matter very seriously, and we would like to offer our assistance. Please email our customer service department at [email protected]. HamiltonBeach

  • Rated 5 out of 5 stars

    My Coffee Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Hamilton Beach coffee makers. I have had about 10 of them. I just wish they would last longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this coffee maker. This is probably my third or fourth one. You can make a single cup or make a full thermos.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok maker if you like dispenser feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fountain drink like dispenser so it brews within the maker which is cool. Small heating element so does not get coffee hot enough

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice coffee maker. I really like how it looks and makes the coffee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good product for the cheap price tag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the money you cant get a better made potless coffee machine.

    I would recommend this to a friend