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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 33 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the TrueAir Plug-Mount Odor Eliminator's effectiveness in eliminating odors, particularly pet and kitchen smells, and improving air quality in small spaces. Many appreciate its compact size, ideal for bathrooms and small rooms. However, some customers find the device to be somewhat noisy, and others note that the filter may require relatively frequent replacement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-33 of 33 reviews
  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough for me & the price. Though I feel it should have came with an extra scent cartridge.

    I would recommend this to a friend
  • Pros mentioned:
    Odor elimination

    Rated 5 out of 5 stars

    Smell good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well for my kitchen. Smell good, just plug it into a wall outlet.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    I love my TrueAir Plug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product, it’s cleans the are in the room and the sent smells good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the product. I works great !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as add said. Great for one room in house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100 sq.ft air purifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    apart from cleaning the air the device also has a small aroma releasing cartridge or strip. very easy to use and replace filter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great for small spaces like restroom. I purchased 2 and love them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air purifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product. But where do get the scents from to plug in the unit?

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It’s alright

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re alright, they don’t really change or make a difference in the house, the scent and “time to change” meter runs out quick.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it. Don't waste your money. It easily breaks.

    No, I would not recommend this to a friend
    • Brand response from HamiltonBeachTeam
      Posted .

      Thank you for your review. We regret to hear that your Hamilton Beach TrueAir Odor Eliminator is no longer performing to your expectations. This appliance has endured rigorous testing to ensure an exemplary performance, when being used as directed. We would like to offer our assistance in this matter. Please feel free to contact our customer service department. We look forward to assisting you. HamiltonBeach

  • Rated 1 out of 5 stars

    Waste

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money , dont buy this product. It's just a waste of money because it doesn't eliminate any odor.

    No, I would not recommend this to a friend
    • Brand response from HamiltonBeachTeam
      Posted .

      Your experience with our appliance is very important to us. We regret to hear that your Hamilton Beach TrueAir Plug-Mount Odor Eliminator is not performing to your expectations. This appliance has endured rigorous testing to ensure an exemplary performance, when being used as directed. We would like to offer our assistance in this matter. Please feel free to contact our customer service department. We look forward to assisting you. HamiltonBeach

  • Rated 1 out of 5 stars

    Does not help

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to get rid of kitchen smell (under 100sqft). does not help at all..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Odor elimination

    Rated 5 out of 5 stars

    It absolutely eliminates odors!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and I'm so glad I bought it. I bought 3 and will be buying more. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Odor elimination
    Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Noisy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removes smells well. But noisy! I have returned product.

    No, I would not recommend this to a friend
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