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75%of customers recommend this product.

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1-4 of 4 Reviews

    • Brand Response

      Harman Kardon Support 

      March 25, 2016

      Thank you for taking the time and submitting this review. We appreciate your feedback. I have included some troubleshooting steps which should identify a possible resolution after the bar had been mounted. We do apologize for this inconvenience. There is support available. Please visit www.harmankardon.com and click Support.

      • Check if soundbar SABRE SB35 is ON (the Power Indicator should be white).
      • Check if the cable connecting the TV or other source component to soundbar is properly connected at both ends.
      • Check if the soundbar’s Source Selector is set to the correct source and that source is playing an audio signal.
      • Check if the system is mute. If the system is mute, press the volume buttons to unmute the system.
      • Check if the soundbar’s volume is not turned all the way down (the lowest setting of the Volume Down button will mute the system). harmankardon

    • Brand Response

      Harman Kardon Support 

      April 3, 2017

      Thank you for your review. We appreciate all customer feedback. If this was purchased just days ago, please contact the store where you purchased the unit and they will be able to help.
      The SB35 does have a learning mode feature to make it respond to your TV remote.
      To program the Power, Volume and Mute command:
      1. Ensure that the SABRE SB35 is switched ON.
      2. On the soundbar, press and hold the Surround button until the display on the SABRE SB35 indicate you are in learning mode.
      To program the Power command:
      • Press the Power button on the soundbar and press the power button on the TV remote control.
      To program the Volume command:
      • Press the Volume + button on the soundbar and press the Volume + button on the TV remote control.
      • Press the Volume – button on the soundbar and press the Volume – button on the TV remote control.
      To program the Mute command:
      • Press the Volume + and Volume – button on the soundbar and then press the Mute button on the TV remote harmankardon