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Customer Ratings & Reviews

Model:
HKCITATIONONEGRYAM
SKU:
6405734
Your price for this item is $206.99
Clearance
The comparable value price is $229.99

Customer reviews

Rating 4.5 out of 5 stars with 280 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality, encompassing impressive bass and ample volume, as key strengths of the Smart Speaker. Many also praise its ease of use and seamless integration with the Google Assistant. However, some users mention challenges with connectivity and express that the speaker's size is larger than anticipated. The lack of a battery is another recurring point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 280 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    An amazing hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this thing for $89 I love it! Worth full price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality premium sound.........................

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound sounds larger than it is. Easy to connect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good option for Google ecosystem smart speaker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have issue with having to speak to the speaker in close proximity for the speaker to hear you. It hears me just find at normal voice volume at 20 ft away. I do agree with other reviewers that the sound is on the boomy side. Overall, I'm happy with this purchase for the price I paid

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product. Documentation is meh.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product once installed. Had a problem getting information on how to change the WiFi settings when the network changed, but wound up going with the simple solution of unplugging the device for awhile before trying again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Size

    Rated 2 out of 5 stars

    Great sound, needs Alexa or other voice assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great sound but large and lacking Alexa!! Google isn’t the primary voice assistant so should be augmented by others.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    handsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the speaker was larger than i at first anticipated. the white/ grey color blends in nicely with my living room decor. thought it could possibly be an eyesore when at first noticed the size. very pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I got it as a present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it as present. Sound is good but I thought the other portable models of this company had better sound. I returned it because my. Home is al Amazon Alexa and this is Google.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Ok sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was ok. Had a latency issue when paired bluetooth to phone or tv. Had to return.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the sound clarity

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound clarity and it really feels like it understands how to fill my room with sound. I hope it was compatible with apple music which would take this on another level.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Smart Speaker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased on sale for $79. I use this in my offer. I would give it 5 stars but from time to time, the volume goes up on its own.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this speaker because on description it says wireless speaker is not Although the sound is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and looks great . Perfect for bedroom or office. It blends well and is non obtrusive. I will probably buy a second one for the kitchen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not tested

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never tried it, I bought it and return it because I really did not need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My H/K Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing, the pairing was easy and it looks great. I am pleased with this purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Speaker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it, But it is to complicated to connect to Bluetooth But it is a nice speaker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never have a spiker that good before this is wonderful love it and Google make it so easy to use love it I'll get another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the speaker when its on sale. At the sale price, it is pretty good. Wish it was rechargeable wireless speaker though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Power house

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good but it’s not the updated speaker with airplay. Google Home works great

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    This speaker has no voice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If i could give it zero stars i would. I thought I was snatching up a deal of the day... But i got a dud of the day. The unit REFUSES to link to my wifi which kills 90% of its purpose. I've tried for days straight, moved it closer to the router, held the reset button, unplugged it for 20 seconds and all that. Still won't work. I went online to help troubleshoot... Still nothing. I can get the Bluetooth to work some of the time but then the volume feature starts to freak out. I bought this as a housewarming gift to myself and I've passed the return period. I'm to see if I could return it for a store credit and use that towards a new speaker. I don't want to just toss $100 down the drain I can't speak for the rest of the HK series of smart speakers (haha) but this one... Not at all worth the time or energy.

    No, I would not recommend this to a friend