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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 3,599 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Re-programmed our remotes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Re-programmed our remotes from the auxiliary remote we were using.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job it’s the new LG 77” is smarter than the old Harmony I’ve got and a nice Yamaha receiver that needs a up date but it never stops with theater there’s always a new mouse trap

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Programmed remote quickly and met all my expectati

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scott and his assistant did an excellent job completing the change of my Universal remote from Directv to Dish.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Install Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your group and the tech that arrived on time and completed his task in a timely fashion were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and Efficient Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the 2 agents came they were well organized with one assembling the new “stand” for the older tv while the other one worked unboxing the new one one and prepared it to mount. I had thought it would take about an hour and they were done in about 30 minutes. Everything was picked up and taken with them. They were very receptive to my questions and gave me a overview of the features of the new tv. I will request them the next time I need a Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Programmed universal remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reprogrammed universal remote and answer all of our questions. Great customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad rescue senior citizens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents re-set the Harmony remote to simplify starting our home entertainment system

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad was most helpful and professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the new harmony remote and explained the operation in simple terms. Ask if we had questions and answered any of our concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a list of minor items to ask, many simply learning how to use my new configuration. All questions were answered.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    T. V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis and Andy were great. They answered all of my questions and they showed me how to use my new equipment

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Outstanding Job...Again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an outstanding on hooking my Harmony Remote to my home movie system. Love the Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geeks squad helps program new remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our harmony remote and love the fact the geek squad will come to our house and program it for us

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    So pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was worth every penny to have Geek Squad come reprogram our Logitech remote. Now we can control our Apple TV on the same remote as everything else. Thank you Geek Squad!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ms.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Team synced the TV remote with the cable remote. They were quick and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New Harmony remote is all it's cracked up to be. Geek Squad recommended it while installing new TV, Sound Bar, and Blu-Ray. Takes the place of 4 remotes and is easy to operate. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very patient technicians

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Polite. Very helpful. I'm a technical dunce and they were able to program it to suit my needs and tech me how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad programmed Harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job programming this remote to control TV, surround sound speakers and DVD player

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was professional and friendly. Set up everything requested and explained how to use everything. Ver satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It was good start; tech upgraded system;

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech upgraded our system and our Harmony remote; but other issues with the TV are still open and awaiting further corrections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Universal remote program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous knowledge and service. Dan was polite, experienced and helpful.

    I would recommend this to a friend