Customer Ratings & Reviews
- Model:
- HA-802BKT
- SKU:
- 6501424
Rating by feature
- Value
Rating 3.5 out of 5 stars
- Quality
Rating 3.2 out of 5 stars
- Ease of Use
Rating 3.5 out of 5 stars
Customers are saying
Customers have good things to say about the ReCharge! Plus HA-802 Behind the Ear App Enabled Hearing Aids (Both Ears). Customers are impressed with the affordability of the product, saying that it is "very affordable compared to others."
This summary was generated by AI based on customer reviews.
Overall, a good buy for over the counter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, a pretty satisfactory hearing aid for significantly less than the cost of the model available from the audiologist. The self-fitting hearing test in the phone app adjusted the hearing levels (one ear has significantly greater hearing loss than the other) quite nicely, and the performance of the units and the charging stand are quite satisfactory. One complaint is that the blue tooth connection to the phone app, which governs the hearing level settings, disconnects from the units- usually one or the other, rarely both at once- from time to time. At my settings, this is fairly easy to detect, and the reconnection process in the phone app is not very difficult. It has taken repeated tries to reconnect on some occasions.
I would recommend this to a friendYou will go nuts with the app.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could NEVER recommend this product. Absolutely the dumbest app ever invented for setting up hearing aids. First off it won't set both ears . It only sets up the Left and refuses to connect to Right. Good luck setting both ears. The process to connect both is Impossible and drove me nuts. And they have a picture of an elderly man on the box using this? No elderly person could set this hearing aid up with that horrible app. Really atrocious. Garbage! Poor app design! The designers should be fired! Don't buy this product. It will send you and your loved one to the Looney bin
No, I would not recommend this to a friendHearing assist or better amplification
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It appeared to be more towards amplification than assist even though it has four different modes and is not a substitute to real hearing assist in my humble opinion. But, It could be helpful for a minor hearing aid at a price 1/3 rd of the real hearing aids so I’m recommending yes below with the caveat.
I would recommend this to a friendNot work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I plug them in and never charge the battery. They did not work
No, I would not recommend this to a friendFeedback trouble
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Frequent feedback noise especially when on phone or turning head even though all troubleshooting steps were followed/tried. Charges quickly and holds charge as advertised. 3 sizes of ear buds.
I would recommend this to a friendDid not work for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These did not work for me. I have moderate hearing loss at the high frequencies. I also got a pair of receiver-in-the-ear hearing aids from an audiologist. I could hear immediate improvement from the audiologist hearing aids. I did not notice any improvement from these hearing aids. Best Buy was great in returning these and issuing a refund.
No, I would not recommend this to a friendBrand response from Hearing Assist Team
Posted .Hi Stu, we are sorry our HA-802 hearing aids did not work out for you, but we are glad you were able to return them for a refund. It sounds like your audiologist was able to get you fitted with a RIC hearing aid for your type of perceived hearing loss. Our hearing aids are designed for perceived mild-to-moderate hearing loss. For higher-frequency hearing loss, a receiver-in-canal (RIC) hearing aid like the HA-CONTROL or HA-STREAM is better suited than a thin-tube model like the HA-802. We are grateful that you gave us a try, but more than happy that you found a hearing solution.
hearing aid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not bad for $299, have to change settings every time change enviroment or to loud or whistles
I would recommend this to a friendBrand response from Hearing Assist Team
Posted .Hi there! I understand you are experiencing loud sounds and whistling with your HA-802 hearing aids. Whistling is caused by feedback from the speaker of your hearing aid reaching the microphone and being reamplified. Here are some steps you can take to reduce whistling: 1) Ensure the thin-tube is not damaged and is secured snugly to the hearing aid body; 2) Try a closed ear dome as this will help prevent the amplified sound from escaping your ear when compared to an open ear dome; 3) Try a larger size dome that will provide a better seal of your ear; 4) Reduce the volume of your hearing aid. For 1-on-1 support, please call our US based support team and we will be happy to assist you. We also have a content library of manuals, instructional videos, and more to assist you on you hearing journey.
Poor customer service by manufacturer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right ear device failed to boot. I made two calls to customer service of manufacturer which had no solutions or offers to replace the defective device. Left ear device did work but sound was never quite right (either too soft or too loud and ringy) although maybe that was caused by my poor hearing.
No, I would not recommend this to a friendBrand response from Hearing Assist Team
Posted .Hello Sharzade, I understand you are having some issues with your right hearing aid not booting and your left hearing aid producing unfavorable sound quality. I apologize we were unable to assist you prior, but we have since staffed a full customer service team based in the USA to answer your calls. We will be happy to provide you with functional replacement hearing aids or suggest a solution that may be better tailored towards your perceived hearing loss, please call in to our US based support team.
Hearing Assist-Hearing Aids
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm still learning how to use them but, so far they are working quite well. I am looking forward to learning more about them.
I would recommend this to a friendBrand response from Hearing Assist Team
Posted .Hi Red, I am glad to hear they are working well for you. I understand you would like to learn more about your HA-802. We have a content library with manuals, instructional videos, and more available for you to view on our website. You may also call our customer support team and they will be happy to answer any questions you have.
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hearing assist was exactly what I needed to hear better. Very easy to set up. Works great with my smart phone.
I would recommend this to a friendBrand response from Hearing Assist Team
Posted .Thank you so much Stevn H! We are so glad to hear you are enjoying your HA-802! Please reach out to us should you need anything.
Most affordable and reliable product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked wonders for my hearing. Very affordable compared to others.
I would recommend this to a friendGreat value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. highly recommend. Work great, comfortable.
I would recommend this to a friendBad Hearing aids
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.right size fix and work for 8 mi and left size won't tune on,
No, I would not recommend this to a friend