Customer Ratings & Reviews
- Model:
- 50H4D
- SKU:
- 5997253
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the 50" Class TV for its incredible picture quality and easy setup process. Many customers mentioned that it is a great TV for the price. While most customers are pleased with the product, a few mentioned issues with the remote control not working properly.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great picture, not so great sound.....
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this TV for about a week and a half now. Picture quality is great , but the speakers leave a bit to be desired. There are several different sound options and setting to choose from but I could just never get it to sound quite right to me. I hooked it up to my home theater system so the TV speakers really don't matter that much to me now. But overall, for the price I am very happy with the TV.
I would recommend this to a friend Reliable & Fast Roku tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For all that is not familiar with Hisense, long story short. Hisense is like a Honda( long lasting & reliable! it's made by a trusted brand in China.this is my second Hisense Roku tv and I even purchased this tv with out the warranty!!!
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Joseph! Thanks for choosing Hisense again! We hope both TV's continue to amaze you, and we look forward to serving you for many years to come!
- Pros mentioned:Picture quality
Really like the quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an all in one tv right here. Fast and easy setup very happy with picture I think no need to buy some larger ones.
I would recommend this to a friend Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry for giving you 3 star because I have bad experiences I bought this tv to surprise my wife as Christmas gift.i set up tv turn it on want to set but remote is not working i want to surprise my wife when she come home . But tv can’t work without remote she came home say the tv she is very happy but I tell her tv not working because remote is not working she is very upset and my daughter beacause my old tv not working for few days . I want to Best Buy next day . They told my I have to bring my tv back to exchange it but I am going to my job and next day is Christmas they are close I ask them to give me other remote but they want me to buy universal remote for my self talk to manager but he said we only exchange tv you have to bring back it’s very bat experience and time waiting first time I write bad because this happens .my all surprise mess up.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Mani! That's unfortunate and not the type of experience we want for our customers. Please call us at 1-888-935-8880 or direct message us on Hisense USA Facebook (https://www.facebook.com/hisenseusa/) with your contact info so we can send you a new remote for free. Make sure you include the review when you message us. Thank you!
Remote would not work. Poor customer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife bought this TV as a gift for me today. The remote does not work. Without their remote, the TV cannot be setup. Their customer service is terrible and doesn't know their products at all. They didn't know that this make and model only has a power button on it. They take days to process an email. Another remote will take weeks. Returning for a better brand
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .That is unfortunate and not the type of experience we want for our customers! Please direct message us on the Hisense USA Facebook page (https://www.facebook.com/hisenseusa/) with your contact info so we can better assist you on this issue. Make sure you include the review when you message us.
Wi-Fi connection sucks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spent 2 hours trying to get my router in a place where it could get a good enough signal to stream video because it doesn't have an Ethernet port. Ended up 5 feet away from the tv before I could stream and the image quality was horrible. Never again...
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Please call us at 1-888-935-8880 so that we can assist you with your television.
4 year life
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 4 years, mounted on the wall then black screen. Reset unsuccessful
No, I would not recommend this to a friendTotal Bust
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I usually don't do reviews but this purchase got under my skin. I bought this TV as a gift on Black Friday for my family in the Virgin Islands. They got it in January and by April it stopped working. I would not recommend you waste your money on anything HiSense their customer service also sucked.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .That is unfortunate and not the type of experience we want for our customers! Please direct message us on the Hisense USA Facebook page (https://www.facebook.com/hisenseusa/) with this review and your contact info so we can better assist you on this issue.
Hisense - 50" Class (50" Diag.) - LED - 1080p - Sm
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the television 2 months ago and after 1 month, I have a white line running vertical through my screen. If this happens only after one month, then I wouldn't recommend this television to anybody. Product - poor quality
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .That's unfortunate and not the type of experience we want for our customers! Please call us at 1-888-935-8880 so that we can assist you with your television.
Older model is junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in 2017 with a 2 year extended warranty, yesterday 4 years later its frozen in startup screen and no amount of resetting will fix it.
No, I would not recommend this to a friendHisenese tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Hisenese tv was bought for my daughter hardly ever used internet connection it is 4 years old and it won't connect to ,my mrouter piece of junk stray away !!! Waste of money
No, I would not recommend this to a friend