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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 302 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, price, easy setup, gaming capabilities, and sound of the 55" Class - LED - H8E Series - 2160p - Smart - 4K UHD TV with HDR. Some customers have experienced issues with the Netflix app, screen freezing, reliability, and internet connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 302 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture, sound descent!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the price. 4K quality. Good sound. Can’t get an external speaker to pair to tv but good feature.

    I would recommend this to a friend
  • Cons mentioned:
    Input lag

    Rated 1 out of 5 stars

    $368 disappointment!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been looking for at least 3 years for a satisfactory television. The YouTube reviews I watched all said this is a very good TV. I've had this model for a few days now. The picture is no more better than an old analog TV of the 50's. The setting options are very complex. The lag is also very bad. I would not purchase this TV again.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      That's unfortunate and not the type of experience we want for our customers! We hope you'll consider Hisense again in the future. If you do, we're here to help if you need us by calling 1-888-935-8880. Hisense

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great resolution and good hue of colors and loved the size.

    I would recommend this to a friend
  • Cons mentioned:
    App selection

    Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal on this tv. I gave it 4 stars because you can’t get a lot of apps that you want on it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints here. Granted you can now get the same and even better at lower prices.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is OK for the money and is compatible to slightly higher pricrd ones.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Quality picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp, clear picture on the Hisense 55" TV. Good value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was easy to set up and picture is better than my 4K Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesomeness for less

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I surprised my husband while he was away on travel. We had a 27 in and I upgraded to a 55 in. I didn’t want to spend a lot of money and it was only for our bedroom. I was pleasantly surprised. The picture quality is amazing! It’s too loud though. Can seem to figure out the balance of that yet. Otherwise no complaints. Super easy to mount on the wall too!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great gift to give to a charitable event

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great gift for a raffle at a charitable event. It’s a quality gift at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture good quality easy to navigate with the guide

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent inexpensive 55 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hisense was recommended as the best of the cheaper 55 inch options. I will say you get what you pay for. The picture is ok. The sound is really the weakest aspect of the TV. I knew it would not be amazing sound or picture so I suppose it's exactly what I expected, but if you are looking for a great picture and/or great sound, spend more $.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Beautiful Picture!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are satisfied with clarity of picture and easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Smart tv

    Rated 1 out of 5 stars

    It didn't even last four months.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased one of these less than four months ago and it has already died. I have backlights, but no picture. Reading comments online, this is apparently very common with Hisense products as well as the Sharp products they manufacture. Before it died I was able to calibrate it to a setting that looked great, though the smart TV functions left a lot to be desired. The pop-up on-screen advertising was intrusive, the apps were questionable at best, and the ARC function would constantly turn my receiver on even when the TV had been turned off. It's still under warranty, but calls to customer service so far have not yielded any results other than being told the case was "escalated to 'tier 2' and they will be in touch within 24-48 hours." 96 hours later I was told that the department was busy due to "high volume" and they could not say when [if?] I would be contacted. After reading bbb.org, I have little confidence that the situation will be made right by Hisense any time soon, and not without taking up a ton of my time. If you're looking for a TV that will still work by the time you pay it off of your credit card, I would stay as far away from Hisense as possible.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      That's unfortunate and not the type of experience we want for our customers! We're here to help if you need us at www.hisense-usa.com/support or by calling 1-888-935-8880. Hisense

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    It freezes too much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great resolution, perfect sound, not good when i use the smart apps it freezes too much

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built great picture very good sound I enjoy this TV very much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this TV almost 2 years and it's been great! The only problem I ran into was that I bought a Samsung 4K HD Blue Ray player and the TV wouldn't work with it. I don't understand the problem that my tec friend try to explain but I ended up getting a different blue ray player. No connection or screen problems. I've loved it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    HDMI isdues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and descent sound. I returned it due to issues with the HDMI. When you turned on the tv you may may not have a picture signal. I tried several other cables I had and finally purchased a new cable at Best Buy. This did not solve the issue. I returned it any purchased a Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Not bad for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture but Wifi connectivity issues caused me to return it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    An OK TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box, the TV does not have the best picture or sound. You will have to do some configuration in the menus to get it to look on par with mid level TV's. The only plus side of this TV is that it is cheap. A good TV for an office, or a kids room

    I would recommend this to a friend