Customer Ratings & Reviews
- Model:
- 55R6070E3
- SKU:
- 6387624
Rating by feature
- Picture Quality
Rating 3.5 out of 5 stars
- Sound Quality
Rating 3.3 out of 5 stars
- Brightness
Rating 3.4 out of 5 stars
Customers are saying
Customers find value in the 55" Class R6070E3 Series LED 4K UHD Smart Roku TV for its excellent picture quality, affordable price, user-friendly interface, and the convenience of Roku. However, some users have concerns about its durability, short lifespan, software issues, and remote control problems.
This summary was generated by AI based on customer reviews.
It nice for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice. Price is good. Just picture is not as sharp. Though overall it is a nice TV and we enjoy it.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 55R6070E3 and for taking the time to provide us with a feedback. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. If you have any questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just your average cheap tv does everything ok but nothing great
No, I would not recommend this to a friend- Cons mentioned:Reliability
Save your money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv in July 2020, here we are in January 2022 and the tv doesn’t work anymore. The HiSense start up screen flashes on and off and that’s all i get from it. Tried rebooting and unplugging it, no change. Waste of money.
No, I would not recommend this to a friend good value
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good price for the 4k TV, however the picture quality is not as good as I wished
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 55R6070E3 and for taking the time to provide us with a feedback. We're so sorry that your picture quality is not as good as you expected. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. If you have any questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Not bad for the price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good tv but has given me several issues about a month after installing
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 55R6070E3 and for taking the time to provide us with a feedback. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. If you have any questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
- Cons mentioned:Software
Garbage brand
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stay the heck away from anything Roku… 1 year old TV ruined because of the stupid software Roku uses. Tv is now stuck in a power loop. No help from anyone.
No, I would not recommend this to a friend Stopped working after 30 days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV on 04 Jan 2020 and right after 30 days on 6th of Feb the tv stopped working. Not a single app was working. Error message was like “network connection issue” however I have 150mbps connection of COX. When I checked connection on TV in system settings it said 94mbps connection. But no app was able to open. It’s pathetic TV as I am still waiting for manufacturer to exchange or return as there is no point in keeping this disgusting box which couldn’t even run for a month.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Thank you for your interest in the Hisense 55R6070E3 and for taking the time to provide us with a feedback. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We are so sorry that you are having connectivity issues as well as the apps not working. Please perform a factory reset by going to settings>>system>>advance system settings>>factory reset and factory reset everything. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected]. We look forward in hearing from you.
Thanks Again, Harley with the Hisense Support Team
HDMI ports went out after 30 days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor customer service. The HDMI ports went out after 30 days. Without a warrant Best Buy will not even try to help you solve the problem. Talking with Hisense will take hours and then you will still have to wait weeks to get a replacement tv.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Thank you for your interest in the Hisense 55R6070E3 and for taking the time to provide us with a feedback. We’re so sorry that your television's HDMI ports are not working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. Based on the details explained, for troubleshooting steps and guidelines, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected].
Thanks Again, Harley with the Hisense Support Team
Unfair Manufacture Practice/Failure
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased two of these in March 2020 One has failed likely the mother board, the unit turns, the screen blinks intermittently. I am so annoyed as you cannot even have access to a replacement mother board, Why after only two years. So off to buy a new alternate manufactured TV. So because it is out of warranty, it is junk. By the way which will cost you to discard. Hisense should offer an equal replacement.
No, I would not recommend this to a friendNo good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Owned less than a year and have several issues, have had to reboot the whole tv and now it will not connect to any source so I can only watch online, no local tv available.
No, I would not recommend this to a friend- Pros mentioned:Roku
boo
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv in general, but the one I got was defective and bestbuy refused to do anything despite my geeksquad purchase.
No, I would not recommend this to a friend Wrong Information
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV isn't bad, you get what you pay for. However the description on the site said full array, but its edge lit. Ill return it , no biggie. Just a pain to do.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Jose, Thank you for your interest in the 55R6070E3. We're sorry to hear that you are not pleased with the unit however it is indeed full array back lit.
We're sorry to hear that you will be returning the unit. We do hope you decide to choose Hisense again in the future.
If you have any questions please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
Wrong item!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the fire stick and ended up receiving ONLY the remote. I waited a week for this, it was a gift for my grandma and now she is disappointed. I called and the store and the associate said I could come next wednesday to see what I could do. I have work and that's not possible. If someone could reach out to me asap to help that would be nice. I am not going to the store I think I should have it sent to me. Thanks.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Tammy, Thank you for your interest in the Hisense 55R6070E3 and for taking the time to provide us with a feedback. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We’re so sorry that you’ve received the wrong item, by receiving a remote instead of a fire stick, we really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Lasted Less Than Two Years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV unexpectedly crashed and is now stuck slow flashing between the black and Hisense logo screen. Have tried recommended solutions on Hisense site and Internet forums to no avail. This is an inferior product! Hisense should make right with consumers.
No, I would not recommend this to a friendOnly lasted 2 years. TV is a piece of crap
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is crap. I only had it 2 years and it now gets stuck in the start up screen in a loop. Hisense won’t do anything about it because it’s outside of their warranty time frame. Total BS… it should last longer than this. I will never buy this brand again
No, I would not recommend this to a friendFront came off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV December 14, hung it and went out of town and when I returned the whole front of the TV came off and crashed down it broke the screen. Very poor workmanship and Bestbuy won't do anything about because it was 14 days past the 30 days. I am stuck with this broken TV. I will never buy a thing from Bestbuy ever.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Thank you for your interest in the Hisense 55R6070E3 and for taking the time to provide us with a feedback. We’re so sorry that your television has a crack screen due to the unit falling off the wall. Unfortunately as per the manufacture warranty accidental physical damage is not covered under the manufacture warranty. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. For further details on the manufacture warranty please reach out directly to our support team at 1-888-935-8880 or email us at [email protected].
Thanks Again, Harley with the Hisense Support Team
Junk
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was very laggy. Thought it would be good having Roku built in but it was a pain. Constantly had to restart and hook up to internet! Don't have to worry because this tv broke just at just one year of owning it!! Absolute trash!! Got tv 8/14/20 and it's dead already
No, I would not recommend this to a friendMediocre picture quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality not bright or sharp. Weak sound. No Bluetooth
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Larry M, Thank you for your interest in the Hisense 55R6070E3 and for taking the time to provide us with a feedback. We’re so sorry that television picture quality is not what you expected as well as the audio issues. We sincerely apologize that this model is does not have Bluetooth capabilities. We really want to get to the bottom of this issue you are facing with the picture quality and the audio, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Giant hunk of crap
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been but issues with the thing and now less than 2 years after purchase the power supply has died along with the entire TV. Will never buy another Hisense product again.
No, I would not recommend this to a friendpic only shows in movie mode
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turned on tv this evening and screen is dark. I checked the settings and picture only shows in movie mode. Haven't even had tv for a year!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Niaca, Thank you for your interest in the Hisense 55R6070E3 and for taking the time to provide us with a feedback. We're so sorry that the TV turn to dark screen, which only allows pictures to be shown in movie mode. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team