Customer Ratings & Reviews
- Model:
- 60A6G
- SKU:
- 6455168
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.1 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the picture quality, price, and easy setup of the 60" Class A6G Series LED 4K UHD Smart Android TV. They appreciate the amazing picture quality, affordability, and simple setup process. However, customers are negative about the remote control, durability, speakers, slow performance, and limited HDMI ports. They dislike the lack of a backlit remote, short lifespan, poor sound quality, occasional sluggishness, and insufficient HDMI connectivity.
This summary was generated by AI based on customer reviews.
Possessed TV!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 months in and started doing the weirdest thing in the middle of the night while being off. Some random error message (female voice) at max volume at 2 or 3 am. The first time I almost have a hart attack! Im ready to trash this tv. And, yes, it is 3:30am now as I type this wide awake because of this tv.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, thank you for your interest in the Hisense 60A6G and for taking the time to provide us with feedback. We're so sorry to hear that your TV is giving an error message. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. If this does not resolve the issue, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
New 4 K TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You won't give me the points because I was very DISAPPOINTED with with the "GEEK" that you sent out. He also took the book that comes with the TV!!
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, thank you for purchasing the Hisense 60A6G and for taking the time to provide us with feedback. We are so sorry to hear that you were unhappy with the geek squad service. Please reach out directly to BestBuy for assistance. Please visit https://assets.hisense-usa.com/assets/ProductDownloads/297/ad43a9bd76/60A6G-User-Manual.pdf where you can find a copy of the user manual for your unit. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team.
Not wroth and slow responsive when browse.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smart tv but it’s very slow and slow response when change something or browse apps and it’s frustrating. This is my first time I brought Hisense.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Akhil, thank you for purchasing the Hisense 60A6G and for taking the time to provide us with feedback. We are sorry to hear your unit is slow to respond or browse apps. Please ensure your TV is updated to the firmware latest version by going to Settings > Device Preferences > About > System update > Check for update. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
- Pros mentioned:Picture quality
Don’t buy it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good but that’s about it. Samsung giant pile of junk.not everyone wants a tv that needs the internet
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Mike, Thank you for your interest in the Hisense 60A6G and for taking the time to provide us with feedback. We're so sorry to hear that your not pleased with this product. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Cheap but cheap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not sure if mine was defective but it was almost non functioning. I could barely get thru the setup without it crashing constantly and when I did get it to go thru the setup the Home Screen would crash over and over insulting the apps. YouTube would barely open and when it did the videos would glitch and freeze. The last straw was when I turned it on and it crashed to the recovery screen. Returned and got a Visio m series
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, thank you for purchasing the Hisense 60A6G and for taking the time to provide us with feedback. We’re so sorry to hear that your unit was crashing, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team.
Buy a Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is not good. Would not work with Windows 10 as bluetooth display for videos. Froze many times and had to be unugged to reset. Power button did nothing if it froze. TV was wall mounted and plug was 8 feet off of the ground. Returned and bought Samsung! Worth the extra $100 and automatically appears in wireless display column. Hisense had to select Screenshare every time it was turned on.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, thank you for purchasing the Hisense 60A6G and for taking the time to provide us with this feedback. We're so sorry to hear that your TV was freezing, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team.
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its allright for the money but has problems processor is slow changing channels is slow small channel content
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Geos, thank you for purchasing the Hisense 60A6G and for taking the time to provide us with feedback. We're so sorry to hear that your TV is moving slow. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Worst tv ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this tv for two weeks and my (3) hdmi's stopped working. I have directv and my tv would go fuzzy then to no signal. I switched cables and changed the hdmi settings. If i reset the box, it works for a few minutes and dose the same thing. Ive unpluged the tv and factory reset..its going back..
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello cgarza1, thank you for purchasing the Hisense 60A6G and for taking the time to provide us with feedback. We are so sorry to hear that your HDMI ports are not working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Worst ever
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the biggest piece of crap I have ever bought. Remote constantly stops working, there is no way to use the TV when it decides to stop working. Apps for remotes cannot connect to it. Sound and picture quality are awful. Worst TV I have ever owned.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Nic38, thank you for purchasing the Hisense 60A6G and for taking the time to provide us with feedback. We are sorry to hear that your remote stops working and you are unsatisfied with the picture and sound quality. Please select a different picture and sound mode or toggle with the advanced picture and sound settings to get the desired quality. We take pride in making sure we produce high-quality, reliable electronics and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. For assistance with your remote, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Not happy! I have no tv to watch!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im watching netflix all of a sudden my tv have ni internet connection. I tired resetting & everything needs to.do. but still its not connected but its connected, my signal.is excellent. I hope i can return this & replace with TCL, im not happy with this product.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 60A6G and for taking the time to provide us with this feedback. We are sorry to hear that your unit is not connecting to the internet. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Avoid at all costs
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute trash. Went bad under a year, picture went bad and sound. Even with the protection plan from Best Buy they won’t let me exchange, as if I want a tv this low quality repaired.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Askog, thank you for purchasing the Hisense 60A6G and for taking the time to provide us with feedback. We are so sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
A waste of money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture on this TV blew out no sooner that we brought this house. In my opinion it’s worth it to pay a little more for better quality
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Nikki, thank you for purchasing the Hisense 60A6G and for taking the time to provide us with feedback. We're so sorry to hear that you have no picture. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
TV Stopped Working
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great affordable TV, however it stopped working 1 month after 1 year warranty expired. I'm hoping I can get a new TV or compensation.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, thank you for purchasing the Hisense 60A6G and for taking the time to provide us with feedback. We’re so sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Since this unit is no longer covered by Hisense's manufacturer warranty, we kindly suggest reaching out to a certified electronics technician for assistance. Thanks again, Harley with the Hisense Support Team.
Awful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible, screen broke trying to put it up. Something internal, nothing looks broken but the display is all jacked. Neither BestBuy or Hisense are any help.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for purchasing a Hisense 60A6G and for taking the time to provide us with feedback. We're so sorry to hear that your TV screen broke when trying to put it up. we do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. If you need technical support, feel free to give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
Terrible Cheap TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible cheap quality. It broke in five months. Won’t power on anymore. I had to buy another tv because of this.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, thank your for purchasing the Hisense 60A6G and for taking the time to provide us with this feedback. We’re so sorry to hear that your TV is not powering on. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Good & wise choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product if you don't care "high end brand". I switched from a Sony to this one. Nothing to complain. Recommend!
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Lotus, thank you for purchasing the Hisense 60A6G and for taking the time to provide us with feedback. We're so happy to hear that you are satisfied with your purchase; I believe the 1 star is for Sony. We do appreciate the feedback as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
No good
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst tv I ever owned it freezes up and restarts on many channels color is lousy
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Matt, thank you for purchasing the Hisense 60A6G and for taking the time to provide us with feedback. We are so sorry to hear that your TV is not working as it should. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Poor build and picture Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV build and picture quality was not good. Had to finally get this replaced with another Hisense TV
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Anku, thank you for purchasing the Hisense 60A6G and for taking the time to provide us with feedback. We're sorry to hear that you were unhappy with the picture quality, which resulted in you exchanging the unit. We are happy to hear that you are satisfied with your replacement Hisense television. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Make sure everything is in the box before you leav
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only came with the tv. No remote and legs. No help from management. Best Buy northeast Philadelphia is the worst
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello John, Thank you for your interest in the Hisense 60A6G and for taking the time to provide us with feedback. We're so sorry that you've received your TV without the remote or legs (stand). This is no more acceptable to use than it is to you. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
DO NOT BUY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible TV. The Arc randomly stops working. It doesnt work with google home and has a blurry picture
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Kali, thank you for purchasing the Hisense 60A6G and for taking the time to provide us with feedback. We are sorry to hear that your ARC randomly stops working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. If you are still experiencing issues, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.