Customer Ratings & Reviews
- Model:
- 60A6G
- SKU:
- 6455168
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.1 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the picture quality, price, and easy setup of the 60" Class A6G Series LED 4K UHD Smart Android TV. They appreciate the amazing picture quality, affordability, and simple setup process. However, customers are negative about the remote control, durability, speakers, slow performance, and limited HDMI ports. They dislike the lack of a backlit remote, short lifespan, poor sound quality, occasional sluggishness, and insufficient HDMI connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture qualityCons mentioned:Weight
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Same as the other Tv, good picture, sound, size, started up right away! Very heavy. Good Quality.
I would recommend this to a friend - Pros mentioned:Picture quality
Good price for tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE GOOD - Slim nice picture nice remote easy setup THE BAD - Sometimes the internet connection stops also spectrum app is not available on tv.
I would recommend this to a friend - Pros mentioned:Price
Great TV for the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My old television set just went out and I wanted to get another quality tv without paying that high price tag. I got this Hisense for a great price and so far I love it.
I would recommend this to a friend - Pros mentioned:Picture quality
Hisense 60" 4K Smart TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV set up was fairly simple and intuitive. The picture is great. A great tv at a great price.
I would recommend this to a friend Do not buy!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The screen came apart from the tv and fell. Hisense nor Best Buy did nothing. Even for a budget product there is better out there. Best Buy should stop selling this garbage.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Wonderful baby
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great tv with a beautiful bright picture. Would definitely recommend to buy.
I would recommend this to a friend - Pros mentioned:Picture quality
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were upgrading from a 32” TV. The difference in quality side by side is crazy
I would recommend this to a friend - Pros mentioned:Picture quality
TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound. Really enjoy the TV and the Bluetooth connectivity.
I would recommend this to a friend - Pros mentioned:Picture quality, Smart tv
Not that good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Android TV feature is great. The image is very clear. However the sound quality is terrible. No matter how you adjust settings the sound is poor and sounds like everyone talks through a can.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 60A6G and for taking the time to provide us with a feedback. We're so sorry that you've experience these issues with your TV, we do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Remote issues call Highsense direct
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you have a bad remote and you have total tech and their solutions don’t work call Highsense directly if your within the 1 year warranty they wil send you a new remote. I got a new one no more problems
I would recommend this to a friend- Pros mentioned:Picture quality
TV is awesome, service sucked
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great 5 stars for that. The process of picking it up sucked! Don’t put 1hr pick up online if the teenagers at the store are not gonna pull it an have it ready that day! Ordered at 7, at 830 they told me in store that I would have to wait till the next day to get it. I had already walked around the floor and found the TV with my name on it. No one wanted to just move it to the front, so I went and got it myself to take to the front. Didn’t offer the help take it to the truck either.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Mike, thank you for purchasing the Hisense 60A6G and for taking the time to provide us with this feedback. We are so sorry to hear that you encountered difficulty with picking up the unit from BestBuy but happy to hear that you are satisfied with your television. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
GOOD TV, GOOD EXPERIENCE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.EASY TO SET UP, NO PROBLEMS WITH INTERNET CONNECTIVITY, HAPPY WITH THIS PURCHASE.
I would recommend this to a friendGreat quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the service and the quality of the tv I will definitely do more shopping
I would recommend this to a friendReview
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new TV. The people at Best Buy were very friendly and helpful.
I would recommend this to a friend60 inch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound not good weak need sound bar for better sound
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello ScottyB, thank you for purchasing the Hisense 60A6G and for taking the time to provide us with feedback. We’re sorry to hear that you are not satisfied with the sound quality. Please select a different sound mode or toggle with the advanced sound settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Died within a month.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While this was a very affordable TV for its size, you are absolutely getting what you pay for. The sound quality on this TV is abysmal, but you would generally have this connected to a sound system anyway. Less than a month after purchasing this unit, the picture went out (backlight on) and would not return, although sound continued working. Checking online, this appears to be a common issue with Hisense TVs. No amount of draining the power fixes the issue and I've been unable to find a reset button that is common with most "Smart" TVs. Do yourself a favor and spend the extra money on a proper name brand.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, thank you for purchasing in the Hisense 60A6G and for taking the time to provide us with this feedback. We are so sorry to hear that your unit is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
DEFECTED. DO NOT BUY.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 2 of these. Openned the box of one of them and the screen is broke. Like top of the screen (glass) was detached from frame. Upon further inspection, all the sides of the screen were detaching from body TV. I called customer support and was advised to check the other one. I open it up...SAME issue. So I bought 2 of these and both were defected. Steer away from this brand
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, thank you for purchasing the Hisense 60A6G and for taking the time to provide us with feedback. We're so sorry to hear that your TVs were broken when you received them. Please contact BestBuy to file a claim; I'm confident that our partner at BestBuy will take care of you. Thanks again, Harley with the Hisense Support Team.
Horrible Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These TVs are horrible!! We had to download apps for DisneyPlus and other streaming services. Then the tv ran out of space in the memory. After that happened the downloaded apps would not work. The apps would work on our other brand of TVs and our cell phones but on this tv. Do no recommend. We have had 2 of these TVs and they both did the same thing. Stay away!!!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Betty, Thank you for purchasing a Hisense 60A6G and for taking the time to provide us with feedback. We apologize that you've encountered these issues with the TV, this is no more acceptable to us than it is to you, we do appreciate the feedback and review as it helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. . If you need technical support, feel free to give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
Do not buy a Hisense
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy a Hisense television. This model might be ok, but several of the models are the worst tvs in history. The hardware cant run the operating systems. You hit the volume up key and it takes 10-15 seconds for tge system to respond. Netflix crashes continually. Its like a 2005 pc trying to run windows 10.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Quark, thank you for purchasing the Hisense 60A6G and for taking the time to provide us with feedback. We are sorry to hear that there is a delayed response for remote commands. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Unbearably Slow
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for Android TV but it's so slow it's unusable. Want to watch a youtube video? It will take you 20 minutes to get there, no exaggeration. You can be sure the homescreen ads have no trouble loading though. I'm going to replace it and won't even put it in a spare room. Can't wait to trash this garbage.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Ruckus, thank you for your interest in the Hisense 60A6G and for taking the time to provide us with feedback. We're sorry to hear that the unit is slow. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review. This helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.