Customer Ratings & Reviews
- Model:
- 75H6510G
- |
- SKU:
- 6430858
Customer reviews
Rating 4 out of 5 stars with 1242 reviews
(1,242 customer reviews)Rating by feature
- Picture Quality3.4
Rating 3.4 out of 5 stars
- Sound Quality3.4
Rating 3.4 out of 5 stars
- Brightness3.4
Rating 3.4 out of 5 stars
Customers are saying
Customers are delighted by the 75" Class H6510G Series LED 4K UHD Smart Android TV's picture quality, price, and easy setup. Many customers rave about the TV's large screen and picture sharpness. However, some customers have concerns about its durability, short lifespan, limited storage, and warranty.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Don't waste your money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV lasted about a year and a half before we got the "black screen of death" (Hisense customer service) is by far the least helpful I have ever dealt with as they told me to "just buy a new TV"... Will never buy Hisense anything ever again in my life. Spend the extra money, stay away from Hisense and buy from a company that will stand behind their product!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Tommahawk, thank you for purchasing the Hisense 75H6510G and for taking the time to provide us with this feedback. We're so sorry to hear that your TV stopped working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Since this unit is no longer covered by Hisense's manufacturer warranty, we kindly suggest reaching out to a certified electronics technician for assistance. Thanks again, Harley with the Hisense Support Team.
- Cons mentioned:Reliability
Rated 1 out of 5 stars
Don’t do it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working a little over a year after purchase
No, I would not recommend this to a friend Rated 1 out of 5 stars
Never again - Bad Product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV lasted only 1.5 years, power issue or damaged power supply. Either way its dead after 1.5 years. Unfortunately for me on the other side of the 1 year warranty. I called and all they could say was the warranty expired. Should be a recall as the manufacturer is aware of known defect and yet will do nothing for customers.
No, I would not recommend this to a friendRated 2 out of 5 stars
Came damaged
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could have been a quality control issues - but tv came with a damaged panel. Very visible hot spots that were pink
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for purchasing a Hisense 75H6510G and for taking the time to provide us with feedback. We're so sorry to hear that your TV arrived damaged! Please contact BestBuy to file a shipping claim. I'm confident that our partner at BestBuy will take care of you. If you need technical support, feel free to give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
Rated 1 out of 5 stars
Please don't waste your money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS TV. We picked it up a Nov 8, 2020 only to have the backlights go out Jan 10, 2022. Called are around, parts aren't available. Called Hisense and I was told that I need to buy another tv because they don't sale replacement parts and have no one that can fix it.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Jessy1119, thank you for purchasing the Hisense 75H6510G and for taking the time to provide us with feedback. We are so sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. To order additional or replacement parts, please contact our Parts and Accessories team, Encompass, at 1 (866) 779-5154 or go to https://hisense.encompass.com/. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please contact certified a local technician or electronic store for repairs. Thanks again, Harley with the Hisense Support Team.
Rated 1 out of 5 stars
Crap TV only good short term.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV March 6th and it's April 3rd and it went out so I owned it 13 months and now it's no good I got it on a Black Friday sale discount but any TV that goes out a little over years trash so I'm stuck because why would I pay $100 or $200 to fix a $600 TV that might break again poor quality and I'm done with Hisense brand.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Dreski, thank you for purchasing the Hisense HRF208N6BSE and for taking the time to provide us with this feedback. We're so sorry to hear that your unit is not working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Since this unit is no longer covered by Hisense's manufacturer warranty, we kindly suggest reaching out to a certified electronics technician for assistance. Thanks again, Harley with the Hisense Support Team.
- Cons mentioned:Remote control
Rated 1 out of 5 stars
Dont buy it! Remote is not working!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote is not working after two days! I changed the battery and everything
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 75H6510G and for taking the time to provide us with a feedback. We’re so sorry that your remote stopped working. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Rated 1 out of 5 stars
bought two 14 months later black screens on both
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not Worth it bought two of them at same time and both had screens go out after 14 months. Cant even get help from Hisense customer service. Hard to believe what a waste of money for two 75" TV. Was going to buy more for business but since this happened and no customer service changed my mind on Hisense Products/
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, thank you for purchasing the Hisense 75H6510G and for taking the time to provide us with feedback. We are so sorry to hear that your TVs are no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Since both units are no longer covered by Hisense's manufacturer warranty, we kindly suggest reaching out to a certified electronics technician for assistance. Thanks again, Harley with the Hisense Support Team.
Rated 2 out of 5 stars
Burned up in 1 year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Burned up in 1 year. Hisence did try to fix it but could not. so got a refund
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi LeeJ, thank you for purchasing the Hisense 75H6510G and for taking the time to provide us with feedback. We’re so sorry to hear that your TV stopped working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Rated 2 out of 5 stars
Junk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cosmetically looks like a real nice TV do you take a look at was on the inside save save your money for Sony
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Johnny, Thank you for your interest in the Hisense 75H6510G and for taking the time to provide us with a feedback. We're so sorry that you're not pleased with you're television. We’re so sorry that you've received your television damaged. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
Rated 2 out of 5 stars
Get extended warrenty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had for not even 2 years and the screen went dark, needed new light
No, I would not recommend this to a friendRated 2 out of 5 stars
Ok tv.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price but super gritty, the picture is not very clear and sharp as I thought it would be.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the 75H6510G. We're sorry to hear that you are having an issue with the picture on your television. Please try adjusting the various picture settings. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at service@hisense-usa.com.
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
Rated 1 out of 5 stars
Money Pit
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give 0 star, I would. This TV broke down less than two years of purchase. I called Hisense and was told my one year warranty had expired. Screen just went black with no explanation. Save yourself some headache and go for a different brand.
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesn’t last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine for about a year and then just stopped working. Like many others the screen went black. The sound still works but the picture isn’t working. Might not even be worth trying to fix it. Not worth the money for it to stop working only a year later. Very disappointed.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Angie, thank you for purchasing the Hisense 75H6510G and for taking the time to provide us with feedback. We are so sorry to hear that the picture is not working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please contact a certified local technician or electronic store for assistance with the repairs. Thanks again, Harley with the Hisense Support Team.
Rated 1 out of 5 stars
Don't buy Hisense.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV 2 years ago and the entire system crashed. It will power on but keeps going to a black screen. I tried to factory reset it but it just turns off before the reset is complete. Waste of money. Apparently this is a known issue.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible TV, cheap quality, Damaged LED screen
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible TV, cheap quality, Damaged LED screen right out of the box. Screen had no cosmetic damage, but there were dozens of lines across the screen the first time I turned it on. I would not recommend this TV, yet alone the Hisense brand altogether.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 75H6510G and for taking the time to provide us with a feedback. We're so sorry to hear that your TV arrived damaged! Please contact BestBuy to file a shipping claim. I'm confident that our partner at BestBuy will take care of you. If you need technical support, feel free to give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
Rated 2 out of 5 stars
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this tv for 13 months and it just stopped working
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Jack, thank you for purchasing the Hisense 75H6510G and for taking the time to provide us with feedback. We are so sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please contact a certified local technician or electronic store for repairs. Thanks again, Harley with the Hisense Support Team.
Rated 1 out of 5 stars
Warning! Black Screen of Death (less than 1 year)
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After less than one year, we have the infamous 'black screen of death', making the TV inoperable. Since it's less than 1 year, it looks like we may have the warranty option, but still - not even one year of life?
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello JodyPM, thank you for purchasing the Hisense 55U7G and for taking the time to provide us with feedback. We are sorry to hear that your unit is displaying a black screen. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Rated 1 out of 5 stars
Third time's the charm?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First tv wouldn't turn on at all. The second tv arrived with a huge crack. I'm currently waiting on the third. With all the great reviews I'm excited to get one that works but still waiting.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the 75H6510G. We're sorry to hear that you have not had the bed experience with our units. We sincerely apologize for the inconvenience this has caused. We do hope you have no further issues with your replacement unit. If you have any questions about the unit please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
Rated 2 out of 5 stars
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture isn’t as sharp as we had hoped! Would not recommend
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 75H6510G and for taking the time to provide us with a feedback. We're truly sorry that the TV picture is not as clear as you expected. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. If you have any questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team




