Customer Ratings & Reviews
- Model:
- 75H6510G
- |
- SKU:
- 6430858
Customer reviews
Rating 4 out of 5 stars with 1242 reviews
(1,242 customer reviews)Rating by feature
- Picture Quality3.4
Rating 3.4 out of 5 stars
- Sound Quality3.4
Rating 3.4 out of 5 stars
- Brightness3.4
Rating 3.4 out of 5 stars
Customers are saying
Customers are delighted by the 75" Class H6510G Series LED 4K UHD Smart Android TV's picture quality, price, and easy setup. Many customers rave about the TV's large screen and picture sharpness. However, some customers have concerns about its durability, short lifespan, limited storage, and warranty.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
GET WARRANTY!!!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had Hisense TVs in the past and they've lasted years with no problem still have one going on 9 years. This one however, lasted me 15 months and failed. It is definitely worth getting the warranty especially on brands like this.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, thank you for purchasing the Hisense 75H6510G and for taking the time to provide us with a feedback. We're so sorry to hear that your TV stopped working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Since this unit is no longer covered by Hisense's manufacturer warranty, we kindly suggest reaching out to a certified electronics technician for assistance. Thanks again, Harley with the Hisense Support Team.
Rated 1 out of 5 stars
Tv won’t turn on
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this TV in 2020, extremely disappointing to know this giant tv just sits in our living room & we are unable to watch it because it won’t turn on at all. Followed forums and troubleshooted but it still won’t turn on.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Mallory36, thank you for purchasing the Hisense 75H6510G and for taking the time to provide us with feedback. We’re so sorry to hear that your TV won't turn on. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Since this unit is no longer covered by Hisense's manufacturer warranty, we kindly suggest reaching out to a certified electronics technician for assistance. Thanks again, Harley with the Hisense Support Team.
Rated 1 out of 5 stars
75 inch tv thats junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When i got this tv home first off you couldnt get the spectrum app so i could set it up as wifi. Then i hooked up my nintendo switch and playstation 4 up thru the HDMI inputs and you turn either one on and it would go off within a min time. So i returned it got TCL Roko tv
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Jewell, Thank you for your interest in the Hisense 75H6510G and for taking the time to provide us with a feedback. We're so sorry that you were not pleased with your television which resulted in you returning the television. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. If you decide to purchase another Hisense product, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
Rated 1 out of 5 stars
Wifi Do Not Work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After setting up this 75H6510G TV, I notice that I was getting error on all of the smart apps regarding no WIFI connectivity. I come to discover that the when the TV goes to sleep it losses WIFI and you have to reboot TV to get the WIFI to work. Returning 75H6510G TV
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 75H6510G and for taking the time to provide us with a feedback. We're so sorry that your having connectivity issues. Please perform a factory reset by going to Menu>> Settings>> Device preferences>> Reset>> Reset your TV back to the factory default. If none of these troubleshooting tips fix the issue, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
Rated 1 out of 5 stars
DO NOT BUY HISENSE PRODUCTS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is a valid reason that this company is rated at 2 stars. Hisense is GARBAGE. Their products are GARBAGE. Their customer service is GARBAGE. Save yourself the money and disrespect and shop elsewhere. DO NOT BUY HISENSE PRODUCTS.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello James, thank you for purchasing the Hisense 75H6510G and for taking the time to provide us with feedback. We are so sorry to hear that you are unsatisfied with your TV and customer service! We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you; make sure you mention this review that you left on BestBuy. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Thanks again, Harley with the Hisense Support Team.
Rated 1 out of 5 stars
Power on problems until it finally dies.. new TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly we have had "Powering On" issues since the day we bought this TV.. we've always been told to use work around steps...unplug, wait etc...now today the TV finally quit working.. You will see this is a known issue with this TV
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello SW2022, thank you for purchasing the Hisense 75H6510G and for taking the time to provide us with feedback. We are so sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Rated 1 out of 5 stars
Didn't last 2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay tv while it lasted. Screen turn dark and keep turning off over and over .When i reached for help they told me "if you had bought the extended warranty, we would be able to help you"
No, I would not recommend this to a friendRated 1 out of 5 stars
Crappy tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is horrible. Half the black lit lights faded 2 months into having it and now it’s just a black screen with audio never again will I buy from this company save your money.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not happy wife/hubby
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv in 2020 for my hubby and no its February 2022 and it went out changed by the channel the the picture went dim now trying to see if it could be fixed had maybe 1yr was good while it lasted
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, thank you for purchasing the Hisense 75H6510G and for taking the time to provide us with feedback. We are so sorry to hear that the picture is dim. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please contact a certified local technician or electronic store for assistance with the repairs. Thanks again, Harley with the Hisense Support Team.
Rated 1 out of 5 stars
Tv will not power on by remote or power button.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this tv but if you power the tv off and not turn it back on in 24hrs the tv will not power back on. I have to unplug it every other day just to get the tv to power on.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Leila, Thank you for your interest in the Hisense 75H6510G and for taking the time to provide us with a feedback. We're so sorry that you're TV won't power on. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. Please try changing the power outlet. If this does not resolve the issue, We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Rated 1 out of 5 stars
Won’t turn on or connect to wifi
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product. It has twice not been able to turn on or when it does turn on the internet connection will not work. Every other device and TV works in my house except this TV which is the newest.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Ajc5515, thank you for purchasing the Hisense 75H6510G and for taking the time to provide us with feedback. We are so sorry to hear that your unit sometimes doesn’t power on or connect to the internet. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. If this does not resolve the issue, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Rated 1 out of 5 stars
Don’t Buy This Tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv stop working after a year. Geek squad came out and said tv can’t be fixed because Hisense doesn’t make the replace me part to fix the tv so we would need to just buy a new one.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi ZenaMarie, thank you for purchasing the Hisense 75H6510G and for taking the time to provide us with this feedback. We are so sorry to hear that your unit is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Since this unit is no longer covered by Hisense's manufacturer warranty, we kindly suggest reaching out to a certified electronics technician for assistance. Thanks again, Harley with the Hisense Support Team.
Rated 1 out of 5 stars
Do not buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had this television for 15 mos when the backlights stopped working and tv goes black with sound only
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Martynmay, thank you for purchasing the Hisense 75H6510G and for taking the time to provide us with feedback. We are so sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please contact a certified local technician or electronic store for repairs. Thanks again, Toshiba Support Team.
- Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
Compare to Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound quality. I think comparable to Samsung. Easy to set up and fits nicely wall mounted in our media room.
I would recommend this to a friend Rated 1 out of 5 stars
Turned to junk after 15 months.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was fine from 02/06/2021 until 05/07/2022. Now it won't turn on. I've tried every trick on YouTube, nothing works. No response from Hisense Support. Not a happy customer.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Jcred, thank you for purchasing the Hisense 75H6510G and for taking the time to provide us with feedback. We’re so sorry to hear that your TV is not turning on. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Since this unit is no longer covered by Hisense's manufacturer warranty, we kindly suggest reaching out to a certified electronics technician for assistance. Thanks again, Harley with the Hisense Support Team.
Rated 1 out of 5 stars
Mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased around Black Friday. The wrong tv got delivered. Called in 3 times and was told To call back I’m 24 hours 3 times. Then it took 2 more weeks to receive the correct tv. Very bad experience.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 75H6510G and for taking the time to provide us with a feedback. We completely understand your concern and frustration and we are sorry not only to hear of this issue but also to know that you are not pleased with our product or customer service. However, we do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. If you have any questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
Rated 1 out of 5 stars
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The clarity is not good and the words on the screen are jumping... I brought this a month before I moved and just opened the box and seen how bad the Tv is and now I’m unsure I can return it
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Brit, Thank you for your interest in the Hisense 75H6510G and for taking the time to provide us with a feedback. We're so sorry that you're TV screen kept jumping. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Rated 1 out of 5 stars
horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worthless piece of crap. it does not have any durability. my wife and i are both over 50 and have no kids. the screen started to fail after 1 week.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, thank you for purchasing the Hisense 75H6510G and for taking the time to provide us with feedback. We’re sorry to hear that your screen started to fail. We take pride in making sure we produce high-quality, reliable electronics and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Rated 1 out of 5 stars
Volume
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5 months into it, the volume goes up and down itself...it is still doing it @ 10 months. It is inconvenient to get it fixed. I DO NOT RECOMMEND this to anyone!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Ronnie, thank you for purchasing the Hisense 75H6510G and for taking the time to provide us with feedback. We are sorry to hear that your volume is adjusting on its own. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. Please try turning off the Automatic Content Recognition; to do this go to Settings > Device Preferences > Enhanced Viewing > Automatic Content Recognition. If this does not resolve the issue, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Rated 1 out of 5 stars
doesnt work after EXACTLY one year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My TV stopped working today. I get sound but no picture. I just called support they told me to kick rocks. awful do not buy from this manufacturer.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello casey, thank you for purchasing the Hisense 75H6510G and for taking the time to provide us with feedback. We are so sorry to hear that your TV has sound but no picture. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please contact certified a local technician or electronic store for assistance with the repairs. Thanks again, Harley with the Hisense Support Team.




