Customers express satisfaction with the Splash Modular Case's protection and water resistance, frequently citing its ability to safeguard their phones from damage and keep them dry in various conditions. However, a significant number of users report issues with sound quality, noting muffled audio and difficulties hearing during calls. The case's bulkiness is also a point of contention for some customers.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 64 reviews
Rated 5 out of 5 stars
Nice case!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
New I Phones Xs have the new harder glass for the screen. But all the new Otter Boxes don’t have the integrated screen like older models. So if you want a protective built in screen to protect your phone from the normal wear & tear this is your case.
I would recommend this to a friend
Brand response from Hitcase Support
Posted .
Shall, thank you for the feedback. We appreciate it! If you will have any questions at all, please contact us at [email protected]
Cons mentioned:
Sound quality
Rated 1 out of 5 stars
Don’t waste your time
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I could barely hear during phone conversation and when I would put the phone on speaker people could not understand what I was saying. I ended up buying another case.
No, I would not recommend this to a friend
Brand response from Hitcase Support
Posted .
Hey, please contact us at [email protected] and we will help you right away! Looking forward to it!
Cons mentioned:
Sound quality
Rated 1 out of 5 stars
Couldn’t hear while the case was on the phone
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The case seemed to be a good one until i got home and put it on my phone and got a phone call shortly after and the person on the phone couldn’t hear my words
No, I would not recommend this to a friend
Brand response from Hitcase Support
Posted .
Hi Pretty, thank you for your review. There could be at least 2 reasons for audio quality issue: if you are using additional screen protection or the case was installed incorrectly. Please contact us at store@hitcase and we will provide you full instructions on case installation. Looking forward to hear from you at [email protected]
Pros mentioned:
Protection
Rated 1 out of 5 stars
Not great to make phone calls
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Protects very well. It says scratch resistant but I have all sorts of scratch on it. You can hear the other person on the call but they cannot Hear you
No, I would not recommend this to a friend
Brand response from Hitcase Support
Posted .
Hi Trungie, the reason for that is the phone installation. Please reinstall the phone with the next instructions, they will improve the audio quality right away: Insert the phone into the case by resting the bottom of the phone into the case FIRST before fully inserting the phone into the case. And when you place the phone inside the case, make sure the charging port are open, insert the seal (flexible part) with the port still open, and once you get the seal in place try to squeeze the air out from the case by sliding your fingers from top to bottom that will make the air go out through the audio port, then close the plugs, see if that works. We also have a video that will explain it better: https://www.youtube.com/watch?v=ZN0OLdd0At4
The case is different but idea is the same. Looking forward to hear from you at [email protected]
Cons mentioned:
Sound quality
Rated 1 out of 5 stars
speakers sucked in case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The case worked good, but people couldn’t hear me & I couldn’t hear them when it was in the case.
No, I would not recommend this to a friend
Brand response from Hitcase Support
Posted .
Hi Jonboy7113, please contact us at [email protected] and we will help you to get better experience with our case. Also, you could try to reinstall the phone into the case. That should improve the audio quality right away. Please follow the instructions: insert the phone into the case by resting the bottom of the phone into the case first before fully inserting the phone into the case. And when you place the phone inside the case, make sure the audio/charging ports are open, insert the seal (flexible part) with the ports still open, and once you get the seal in place try to squeeze the air out from the case by sliding your fingers from top to bottom that will make the air go out through port, then close the plug, see if that works. We also have a video that will explain it better: https://www.youtube.com/watch?v=ZN0OLdd0At4 The case is different but idea is the same. Looking forward to hear from you at [email protected]
Rated 5 out of 5 stars
Great case for the price
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I always bought life proof cases for my phone but when I saw this case and the price was reasonable I decided to try it. It’s just as good as the life proof one at a great price. I would recommend it.
I would recommend this to a friend
Brand response from Hitcase Support
Posted .
Hey! That's amazing! We so happy to hear that you liked it. If you have any questions please let us know at [email protected]
Cons mentioned:
Sound quality
Rated 1 out of 5 stars
Worst case ever
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ok I get that it’s a water tight case but. You can’t hear anything at all when it’s on you phone. $70 down the drain
No, I would not recommend this to a friend
Brand response from Hitcase Support
Posted .
Hey! Please contact us at [email protected] and we will assist you with pleasure. Also, you could try to reinstall the phone into the case, that could improve audio quality: Insert the phone into the case by resting the bottom of the phone into the case first before fully inserting the phone into the case. Looking forward to hear from you!
Cons mentioned:
Sound quality
Rated 1 out of 5 stars
Hated this case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I returned this case because it made my phone calls sound unclear and it didn’t feel very protective on my phone.
No, I would not recommend this to a friend
Brand response from Hitcase Support
Posted .
Hi, sorry to hear that. We pretty sure, if you would contact us we would find the solution. Also, the audio quality could be solved with the phone reinstallation into the case. Pleas contact us if you have any questions at [email protected]
Rated 5 out of 5 stars
great case for keeping your phone safe
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
this is an awesome case for keeping your phone safe I work with pile driving equipment and its quit a dirty and rough environment. this case has saved me phone plenty of times
I would recommend this to a friend
Brand response from Hitcase Support
Posted .
That's great, thank you for your feedback! If you will have any questions, please let us know at [email protected]
Cons mentioned:
Sound quality
Rated 1 out of 5 stars
Muffled
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
No body can hear you when you talk just like the life proof fre.
No, I would not recommend this to a friend
Brand response from Hitcase Support
Posted .
Hi Hams, please contact us at [email protected] Also try to use the instructions below, that could help with audio improvements: try to reinstall the phone into the case by resting the bottom of the phone into the case first before fully inserting the phone into the case. When you place the phone inside the case, make sure the charging port are open, insert the seal (flexible part) with the ports still open, and once you get the seal in place try to squeeze the air out from the case by sliding your fingers from top to bottom that will make the air go out through the charging port, then close the plug, see if that works. Please let us know how it works at [email protected]
Cons mentioned:
Sound quality
Rated 1 out of 5 stars
it is a terrible case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
You do not hear anything, you can not speak for calls or loud voice; nobody listen to you!
No, I would not recommend this to a friend
Brand response from Hitcase Support
Posted .
Hi, sorry to hear that your experience with our case don't go well. Please try to reinstall the phone into the case. This is the most common issue, when the phone was just pressed into the case. Try to insert the phone into the case by resting the bottom of the phone into the case first before fully inserting the phone into the case. And please let us know how it works at [email protected]. Looking forward to hear from you.
Cons mentioned:
Sound quality
Rated 1 out of 5 stars
Not a good case
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I don’t like it cause I can’t hear and pictures are really blurry
No, I would not recommend this to a friend
Brand response from Hitcase Support
Posted .
Hi, so sorry to hear that. Please contact us at store@hitcase and we will help you right away. Looking forward to hear from you at [email protected]
Rated 5 out of 5 stars
Best case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was the best case will definitely buy again if they make it for the iPhone models
I would recommend this to a friend
Cons mentioned:
Sound quality
Rated 1 out of 5 stars
Strong case.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Strong case but it is hard to hear anything with it on..
No, I would not recommend this to a friend
Brand response from Hitcase Support
Posted .
Hi Mike, please contact us at [email protected] Looking forward to it!
Rated 5 out of 5 stars
Cell phone case
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this for the husband and he love is. Fits perfect and keeps his phone protected
I would recommend this to a friend
Brand response from Hitcase Support
Posted .
Hi Netty, thank you! That's a great gift. Your husband is lucky! Please let us know if you will have any questions at [email protected]
Rated 5 out of 5 stars
Sturdy
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
One of my fav cases, it’s sturdy and perfect for oppps moments.
I would recommend this to a friend
Rated 5 out of 5 stars
Great case
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a sturdy case and so far impervious to the dust and dirt around my farm.
I would recommend this to a friend
Brand response from Hitcase Support
Posted .
Hey, that's great! Glad to hear that the case is working for you. If you will have any questions please let us know at [email protected]
Rated 5 out of 5 stars
It was a gift
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Item as described. My husband was very excited to receive his gift.
I would recommend this to a friend
Brand response from Hitcase Support
Posted .
Awesome, Annon! So happy to hear that! Any further questions, please let us know at [email protected]
Rated 5 out of 5 stars
Great case for iPhone
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the size of the case and the weight easy to get to apps on screen
I would recommend this to a friend
Brand response from Hitcase Support
Posted .
Hey! Glad that the case is working for you! Any questions - don't hesitate to reach us out at [email protected]
Rated 5 out of 5 stars
Durable
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Durable, good quality little bit expensive but good quality