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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 387 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the Home Max Smart Speaker's sound quality, particularly its bass and volume. Many also found it easy to set up and use, praising the Google Assistant integration. However, some customers noted that the speaker's size and weight are significant drawbacks, and a few experienced issues with Bluetooth connectivity. The price point was also a source of some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-10 of 10 reviews
  • Pros mentioned:
    Sound quality, Volume
    Cons mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    Google Home Max Not Quite Ready for Prime Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two Google Home Max devices to replace an aging Bose speaker system. Excellent sound (and volume) but... Pairing the two devices to act as one device was an adventure. IMHO the Google Home Android app lacks the needed control over the "stereo pair". Volume control using the app is hit-or-miss. Although "balance" and "EQ" is always available in the Home app, the "volume" control screen comes and goes. Integration with the one-year free trial of YouTube Red is positively strange. I'd expected to be able to "cast" music to the Google Max stereo pair from my phone, but alas that is not an option. To play music on the Google Max pair it's either pure voice control of music via the nearest Google Home device or you must use Bluetooth pairing with one of the Google Max speakers to play YouTube Red music from the Android app. Streaming via Bluetooth was working OK yesterday but today Bluetooth disconnects repeatedly mid-song after a few seconds of play. Bluetooth music steaming was never an issue with my regular Google Home devices. Time to send everything back? Or wait and hope for a Google Home Max firmware update and/or Google Home app update to fixes everything?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Size, Weight

    Rated 3 out of 5 stars

    good sound; only problem is size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a high quality smart speaker. The only problem I had with it was its size and weight. It takes up a lot of space and is heavy to move around.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Pass, sound sucks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No idea if Google payed all these people to review it bc fir 300 it sucks. My Amazon echo.plus has better sound than this thing. The sound is good, if you play it at about half volume. Someone said enough bass to shake ur walls. How thin are your walls! Are they made out of cardboard or printer paper? Anyway, anything at 2/3s volume or above and the speaker starts to crackle. Now u would think that u would never need it at full volume bc it should be loud enough at 2/3s and maybe you typically keep ur volume at a 2 and so that's great. If you like loud, great sound, save urself the money. If you want a boujiee toy, there's better ones out there that look cooler and sound better. If you're over 50, you'll probably love it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good Speaker, Easy to setup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was quick and easy. The speaker sounds really good. Sometimes I have some issues when trying to connect via the home app, but it eventually works.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Home Max Speaker, average sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a little disappointed in my Home Max Speaker. While the sound is good and full. It's not GREAT! For the price, one would expect the sound of a powered subwoofer for the bass. Other then that, it works just the same as every other speaker in my Google Home and I have many. I will be keeping my Home Max Speaker, as it does add depth to my system while playing ALL speakers as a group.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great quality for music but some flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is fantastic BUT it's not the best google speaker for start functions. Primarily because if you the volume is 20 percent or below, you cannot hear the Google info. At 20, in a small space, the speaker is mighty loud. You will want to use this in a large space.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    Not as good as I’d hoped

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker gets very loud but the sound just isn’t right. It has a lot of bass but the sound just isn’t as accurate as I would like. I did end up returning it because I find the HomePod to offer richer sound

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    great sound!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too difficult to set up for this old guy.... i don't have pandora, spotify or apple music accounts.... so, returned google home max & bought echo dot ! much simpler, but less fidelity than google home max...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Speaker overall

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice deal before it's discontinued. There is noticeable latency (0.7s) if you are pairing two in stereo

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    decent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though the sound is not bad. I expected more power and better bass and treble quality. the truth would buy better a homepod or sound bar sonos.

    No, I would not recommend this to a friend