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Customer Ratings & Reviews

Customer reviews

Rating 3.5 out of 5 stars with 24 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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67%would recommend to a friend

Customers are saying

Customers are positive about the massage quality of the Cordless Shiatsu Massage Pillow with Heat, saying it effectively targets various spots and provides relief. The convenience and portability of the device are also appreciated. However, customers are negative about the heat, mentioning that it is not as strong as they expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-24 of 24 reviews
  • Rated 5 out of 5 stars

    Son loves it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift to son. He loves it! Really helps on his back. He will try it on his feet. Thank you Bestbuy!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NO X-MAS

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO VERY UNHAPPY, IT WAS DELIVERED TO ME IN ITS PRODUCT PACKAGE SHOWING TO THE WHOLE WORLD WHAT IT IS WHILE IT WAS SITTING ON MY PORCH. THE WORST EXPERIENCE WAS MY MOTHER BROUGHT IT IN WHICH WAS TO BE HER X-MAS GIFT AND NOW ITS RUINED . THANKS SO MUCH BEST BUY FOR UPSETTING MY DAY AND X-MAS......

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This massager does not heat up and it’s very uncomfortable to put behind your back or even under your legs I would suggest don’t buy it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    soothing massager

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my first shiatsu massager. i previously tried one 10 years ago and it was great. ive read the bad reviews and i bought this item anyway. i never get a massage. this massager is wonderfully different. i still feel the massage effect on my back. its tingling after five minutes. the previous reviewers on this item are pampered. after a few hours of labor this massager will come in handy to soothe the muscles. great item i hope it lasts

    I would recommend this to a friend
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