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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 224 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the Cordless Shiatsu Massage Pillow with Soothing Heat is awesome because of its massage and heat features. The portability, battery life, cordless design, comfort, and price are also appreciated. However, some customers have noted that the size was smaller than expected. Overall, the product seems to be well-received for its convenience and effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 224 reviews
  • Pros mentioned:
    Massage

    Rated 5 out of 5 stars

    Massager

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Helps me relax my tense neck and trap muscles!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for relieving back pains. I’ve used it on my legs to relieve soreness. The charge lasts a while.

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Relax

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a quick relaxation and during long road trips. My son used it and took it with him in his last visit, so I had to buy two. One for me and one when he comes down to visit to stay in his old room. I purchased this item at half price during the Deal of the Day

    I would recommend this to a friend
  • Pros mentioned:
    Heat, Massage

    Rated 5 out of 5 stars

    Shiatsu Massage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such an amazing product! I love the massage pillow and the soothing heat is awesome!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My fathers day gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife made fun of me for wanting this. Im an engineer that sits for 9 hours straight at my desk and i love it and it has cured my upper back pain. My wife likes to take it from me after she used it once.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, very portable, and does the job. Got it for the wife and I steal it sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Fantastic!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FANTASTICCCCC!!! Omg my daily neck tension issues are now solved!!!!!!!! Looking to add warranty now.... it’s incredible( and I’m a totally tough critic for reviews. 5-star hands down!!

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Heat makes the difference

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great couch companion. The heat really makes a difference and no wires.

    I would recommend this to a friend
  • Pros mentioned:
    Massage

    Rated 4 out of 5 stars

    Does the job.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really digs in to sore and tight muscles. If using while in bed it’s a little hard to place on desired part of body. Has a tendency to move out of position. Worth dealing with these small annoyances for the deep massage you get.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Its like having personal massager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very versatile neck and shoulder massager but I use it all over my back. I usually use it while watching TV/movie to unwind. Uncomfortable when using while lying in bed, I guess it's designed for sitting upright. Battery wise it's last very long and takes about 2 hours to fully charge. There you have it, relax and enjoy.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great idea! A cordless massager that doesn't keep a person tied to a spot with an electrical outlet. The fact that the rotation reverses direction periodically is also a good idea. It didn't seem to put out much heat to me, which for me, isn't a deal breaker. Also using the heat function drains the battery faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Massage for my whole body

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It's very relaxing to my back and legs a very nice product to have

    I would recommend this to a friend
  • Pros mentioned:
    Massage

    Rated 5 out of 5 stars

    Great massager

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic massager!! Not the lame vibration style! You get a strong deep massage that leaves you feeling relaxed. Great for someone with chronic back problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife especially when she has long day she loves it relieves neck soreness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing ever!!!!! It has eased pain in my neck and back. I love it!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Versatile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it’s easy to reposition and that I doesn’t have to stay on a wired charger to operate. Makes it more versatile. Also, comes fully charged right out of the box! The heat function is pretty weak, but fine for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Massage

    Rated 5 out of 5 stars

    Back machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy with this machine. Is like have a Quiropractic Doctor in my house. Love it !!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Happy with the choice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great massager. Good battery life. Works well not just for the neck but other parts of the body as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    One good, One bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 pillows as Mother's Day gifts. My Mom absolutely loves hers. However, my wife's ended up being defective. It started making a loud clicking noise. I took it apart and it seems like a washer somehow ended up out of place. I don't recommend taking it apart as everything falls out of place and it is difficult to get it back together. It seems to be running more slowly after the repair, so I'd recommend return/exchange or protection/warranty fulfillment if you run into the same issue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Massage, Portability

    Rated 4 out of 5 stars

    Shiatsu massager

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very relaxing. You can use it with plug on or charge it.

    I would recommend this to a friend
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