Customer Ratings & Reviews

I have seen and checked reviews of some steamers, and some are just so pricey, I have thought that maybe the most expensive ones may work best, but i am glad i have given it a second thought. I saw this and brought it home, regardless of its reviews- (i just know i can return it anyway if it didnt do the work), took it out of the box and assembly is not complicated at all, i immediately tried it on my garments that have been hanging in my closet for a long time, not being worn because of my laziness to iron, i am so happy i found this. Now my closet looks neat and clean. I will definitely keep it.

The system produces steam but it take a while to remove the wrinkles

I purchased this item at the end of last year. It worked nicely for about 7 uses. Then it stopped working. The "reset" light came on constantly causing the steamer to automatically stop making steam. I would push the reset button, only to have it work for about 10 seconds. This happened constantly, so I attempted to return it. It was past BestBuy's return period, so I had to contact HoMedics since the product has a 2 year warranty. They told me to ship it to them for a replacement. I paid another $45 to ship it UPS and received a replacement about a month later. The very first time I plugged the new unit in and attempted to use it, the reset button was tripped once again. This new steamer never worked. I contacted the maker again, this time they paid for UPS pick up and said they will send me a new unit. About a month later I received the replacement for the 2nd time and it did the SAME thing!!!! I took the unit to a neighbor's house to make sure there was nothing wrong with my electrical sockets (even though I have never had any issues with any other electrical product I have used in my house) and it still didn't work. After dealing with this for several months now, HoMEdics is finally going to refund my money so that I can buy a different product. I suggest you do the same! Another user on BestBuy.com wrote a review stating he had the same problem! Stay away!

when i bought it was with the intention of forget myself about to iron but in regular kids closeth or t-shirt or a shirt you can start with this steamer but you has to finish iron it!

I hate ironing and when I saw this item I had to try it and I love it. It warms up in seconds and works great. I am steaming everything....

This was a gift for my daughter and son-in- law. She says it works quite well once you get the hang of pulling on the fabric, etc.

I would not recommend this steamer to anyone. The pole that you hang your clothes on to steam is too short so you have to stay bent over to steam your clothes, the red reset light constantly kicks on only allowing me to steam about 2 minutes, then it keeps the steam from releasing. I find this steamer to be of very poor quality.The area where the water tank is stored is very light plasitic causing the steamer to fall over when not completely full. This steamer worked great for about 2 days and that is about all I got out of and that is why I am returning it today.

Got this as a Christmas gift for my daughter... When asked, she said construction was sturdy and it worked "exactly like the box said it would." I translate this as "easy to use" and "lives up to manufacturer's claims." When I asked for input for the "cons" section, she said there were none!

Bought my first steamer 5 years ago. 1.5 years later it started leaking water from inside. Took it apart, and the small heater tank was cracked in half. It was never low on water, but even if it was, this shouldn't happen. Bought my second steamer, exactly the same. This one would now shut off automatically every 40-50 seconds. This became annoying, and so I took it apart to clean. Found a lot of white/green deposits inside the heater. We used a 7 TDS water, which we have no issue with in our tea water heater. Something with this design is messed up. Too bad Best Buy carries only one brand. For one year this will work great, but after that you will get a new one.

My wife was about as excited as you can imagine when she opened this up........

I received it just a few days ago. I turned it on, it worked for about 5 minutes and never worked again. I pressed the reset button thinking that might do something, but the unit wasn't responsive. I'm going to return it. I'm pretty sure it works great for other people when it actually steams, but since I received a defective one, I can't speak highly of their quality control, and won't even try another one.

THIS STEAMER IS HORRIBLE, I DEFINITELY WASTED MY MONEY! ITS SLOW TO HEAT UP AND FREQUENTLY STOPS PUTTING OUT STEAM WHILE IN USE. TAKES A LONG TIME TO STEAM ONE ITEM. THEN WHILE WEARING THE ITEM YOU SEE WRINKLES PRETTY QUICKLY AFTER A SHORT TIME WEARING. IVE USED OTHER STEAMERS AND THIS WAS THE WORST, DONT PURCHASE IT OR YOU WILL REGRET IT!

Three people used this and all three determined that it was much faster to use an iron than to wait for this to work. Also, the garment tends to swing around on the pole as you are trying to steam it so you need an extra hand to hold it in place. All three people ended up scalding their fingers trying to do cuffs. It went back.

My first steamer stopped working after the fourth use. I went back to Best Buy for an exchange. I thought maybe I just had a lemon, but my exchange unit died after completing my first steamed garment. This product is getting returned. Don't waste your time or money on this.

Lasted about 10 minutes. Reset switch then failed and steamer stopped working. It's cheap and "you get what you pay for."

item is not working after one month!!!!. DO NOT BUY!!!

Overheated and turned itself off. Returned twice same problem, finally got a refund.