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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 431 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers appreciate the added heat and find the massager relaxing at the end of the day. Many users are happy with its effectiveness in pain relief and that it works well overall. However, some users find the vibration to be weak, especially when the massager is operated on battery. Additionally, a few customers mentioned that the massager is a bit heavy and uncomfortable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 431 reviews
  • Pros mentioned:
    Heat

    Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for relaxing your neck after sitting at the computer all day. Love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for foot treatment... Dont expect much out of it, only for temporary relief..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 4 out of 5 stars

    Okay neck massager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this neck massager for the heat it gives to your neck While on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 2 out of 5 stars

    Comfort was lacking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The intended use was to relax my neck and shoulders while watch TV in the evening. It did a decent job while I was sitting straight up, but when I sat back in the chair, I couldn't adjust it to a comfortable position. I ended up returning this product because I couldn't use it as intended. The unit did operate as advertised, with two vibration speeds while using batteries or vibration plus heat when plugged into an AC outlet (there is no heat only option). To get any feel of a massage, you need to pull down on the straps and even then the massage is localized to the neck and doesn't extend to the shoulders.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    value for your money. easy to use and you can bring it anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Massage

    Rated 4 out of 5 stars

    a small effective massager

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good deal if you just want something to put behind your head. Nice massage.

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 4 out of 5 stars

    A little stiff

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Just a little stiff. Needs breaking in. The heat is nice function as well

    I would recommend this to a friend
  • Pros mentioned:
    Vibration

    Rated 3 out of 5 stars

    Does Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vibration feels good, but it's a little hard to get it placed in just the right spot and then you have to hold it there. You can't just position it and lean back and relax unless you only need it around the top part of your neck and the back of your head.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Massager-only; not an option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works as indicated. I desired the ability for a snug fit, for maximum therapy, however this "rests" so you have to hold the two handles to make it snug; your arms will tire. I did not like that the only power button controls both the heat and vibration options simultaneously; so you can not have only vibration. The device comes with a 2-ft power cord. If you are looking for a therapeutic device for minimal massage, this is the item for you! If you are seeking an aid device, that offers a bit of heat, this item is for you! Neck pain, averaging 3-4 out of 10, pick this item; otherwise, spend more money for a better aid for neck pain 5+/10 therapy.

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 4 out of 5 stars

    Good product for massage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this massage product. It keeps my shoulders warm during massage.

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 4 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad madsager for the price. Glad it includes heat option which is nice.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Vibration

    Rated 3 out of 5 stars

    A so-so product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best purchase. Perhaps was expecting more. You have to pull down on the loops at the end for it to sit heavy on you neck and shoulders to feel the vibration. Holding it for a long period is very tiring.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Cordless

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This neck messager works great...we wish it was cordless & rechargeable.

    I would recommend this to a friend
  • Pros mentioned:
    Massage

    Rated 4 out of 5 stars

    Nice for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The massager is relaxing. The handles help direct to a specific area.

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 4 out of 5 stars

    just a little harder then I was expecting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is helping my shoulder and neck. I just need to get used to the heat.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. Could be better with a rechargeable battery.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Cord length

    Rated 4 out of 5 stars

    vibration neck massager

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to have but have to plug in to use - can't go far away from outlet

    No, I would not recommend this to a friend
  • Cons mentioned:
    Cordless

    Rated 3 out of 5 stars

    Bulky neck pillow

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t pay attention I guess when I bought this massager but it’s not cordless and the length of the charger is poor! You literally have to sit next to a plug to use it so don’t think about relaxing while enjoying your massage!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Pro Therapy Vibration Neck Massager

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HoMedics - Pro Therapy Vibration Neck Massager with Heat has really helped on those long days when I need a bit of help to reduce stress. The ProTherapy Vibration was up to the challenge and is now a key tool in my toolbox. The heat helps and it is comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 4 out of 5 stars

    work

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for wife. for work. she loves it. heat is a plus.

    I would recommend this to a friend
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