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Customer Ratings & Reviews

Your price for this item is $29.99

Customer reviews

Rating 3.9 out of 5 stars with 431 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers appreciate the added heat and find the massager relaxing at the end of the day. Many users are happy with its effectiveness in pain relief and that it works well overall. However, some users find the vibration to be weak, especially when the massager is operated on battery. Additionally, a few customers mentioned that the massager is a bit heavy and uncomfortable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 431 reviews
  • Rated 3 out of 5 stars

    Pretty Good.....

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. It really works the muscles. Not a high-end quality item but still great for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wife Loves It!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 79-yr-old wife to help relieve neck pain. It works, she says. If she likes it, it's good enough for me!

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Neck massager w/heat, what the doctor ordered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this as a gift for my mom she was happy. She use it while relaxing in her recliner while kicking back watching her new 58 inch tv.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this. I use it often while sitting at my desk. It is a little large for a smaller persons neck but it I still feel the benefits.

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Bought 4!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for each family member... all that work/school from home... hunched over the computers... helps to relax those sore muscles... nice heat feature as well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for a relaxing day and a drink in your hand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this neck relaxer it is a ease to use let’s u use batteries even though I wish it was rechargeable which is the only negative about it other then that its great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't really work the best to massage anything. Wouldn't recommend

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great massage for your neck.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an inexpensive and excellent massager. It can be used with batteries or plugged in. The only reason I didn’t give it five stars is because it can’t be used with just the heat feature on.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this model offers only very light vibration, it does not give much relief of any neck strain. Ones with rollers are better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The vibration is very basic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the vibration is very basic! It doesn't relax me like I expected.

    I would recommend this to a friend
  • Cons mentioned:
    Power

    Rated 3 out of 5 stars

    Not Powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item doesnt have enough power or heat to heal tge neck pains I have recently had

    No, I would not recommend this to a friend
  • Pros mentioned:
    Massage

    Rated 5 out of 5 stars

    Does what it says on the lid!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend really likes this neck massage unit, especially since she can also lie on it and get it to massage her lower back.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    So so at best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Meets all claims Cons: Too bulky Has to be plugged in, so it makes it inconvenient to move around.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Nice original present

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a lovely choice as a present for someone who works out. We are very happy with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eh. It’s ok for what it is. Glad it is inexpensive because it only works so so. You are able to power through dc batteries or plugged in. It does not have a rechargeable battery. It says it heats but I couldn’t determine when or if it was actually heated. Works fine as a standard neck pillow just don’t expect much more than that

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Neck maasager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s good. Heat is only available when plugged in but I use it when my neck is stiff in the mornings. Wish it was more flexible to use on other body parts but good overall

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as gifts for my staff. They really liked them. Be advised that the pillow must be plugged in to utilize the heat feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic product for the price. It has really helped with my husband’s neck discomfort a lot and he loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Definitely helps relive sore muscles.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. . Very relaxing. Automatic sit off just in case you fall asleep. Quite quiet

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    I recommand it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice neck massager at very competitive rates.very useful and convenient.Heating and massager both work as described.

    I would recommend this to a friend