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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 190 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are impressed with the Twin Percussion Pro Massager with Heat's ability to provide soothing heat and effective back pain relief, praising its long handle for ease of use and the variety of attachments. However, some customers found the massager to be heavy and bulky, and others noted that it could be quite loud and that its power level might not meet everyone's expectations. The device's performance and longevity were also subjects of some concern among users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 190 reviews
  • Cons mentioned:
    Power

    Rated 4 out of 5 stars

    Good product for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and I like it, but I do understand all the complaints about the power switch and accidentally turning it off when you are using it. Fix that and its 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Attachments

    Rated 4 out of 5 stars

    Great but not perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This massager will get the job done. There’s enough force and comes with different attachments. But the weight distribution feels offset sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Back pain relief, Heat

    Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best after a long day of work.. the heating feature is a must, it relaxes the muscle and you feel instant relief.

    I would recommend this to a friend
  • Pros mentioned:
    Heat
    Cons mentioned:
    Size

    Rated 3 out of 5 stars

    It was an okay purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works pretty good but it’s a lot bigger than I thought. Also you can really feel the heat. Overall it’s an okay product.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Good may be difficult supporting when on back

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for the wife for Christmas but had to return it because it Was difficult to hold with one hand and apply pressure. otherwise she said it worked good

    I would recommend this to a friend
  • Cons mentioned:
    Power

    Rated 3 out of 5 stars

    Product as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am heavy user of this type of handheld massager. The quality is good for the price. However I found there are two design issue. First the power switch is positioned in a way easy get switch off unintentionally. Second the unit is easy to get overheated after 20 minutes use and unit has protection to turn it off to protect motor. I will need to wait for 30 minutes before I can turn it back on

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Too big

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice but too big and heavy, not really for me but I gave it to my friend she likes it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Power, Weight

    Rated 3 out of 5 stars

    Great if your are into deep tissue massage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing can hurt you if you aren’t careful. It also is a bit heavy and can get tiresome to hold after awhile.

    I would recommend this to a friend
  • Cons mentioned:
    Size, Weight

    Rated 3 out of 5 stars

    Too heavy and bulky.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very heavy and bulky. It is difficult to hold with one hand and message your back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Best massager ever!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the very best messager I have ever purchased and I have bought many in my lifetime. Bought one for mt daughter and one for myself. Especially enjoy the relief it gives me from all the strains/pains I have in my neck. Use it everyday and will never let this one go!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and she loves it. I think it’s okay but she’ll take that thing into the restroom and man does it sound like it’s working for her.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Heavy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very heavy but good massager. Kind of hard to hold due to the weight.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 5 out of 5 stars

    Alternative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great alternative for the very expensive one I previous bought. The one I had with eked great but I couldn't afford another like it. I'm satisfied with the performance. The only thing is how long this one will last.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good unit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this unit. It is a tad bit heavy and the on/off button is in the wrong spot. My hand cuts it off almost every time I use it. But it feels really good and I would recommend it to anyone looking for a good massage feel. Do not expect heat because all it does is get a little warm and that's it..

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    quick and efficient service, good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the twin percussion pro massager with heat to massage my legs. They are always sore after exercising. The massager is excellent. The heat is very nice. It was easy to order from Best Buy. Best Buy is always efficient and quick with delivery. The inventory is extensive. Since the pandemic I have ordered from Best Buy several times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good percussion massager

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy shipped on time. Price was higher than Amazon Prime. Massager does not provide adequate warm heat unless the “red” plastic cover removable heads are in use. We use the massager on Level 1 although there are two more levels. Good buy for the product offered.

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very effective and the warmth is nice. Wish the handle was a little longer.

    I would recommend this to a friend
  • Pros mentioned:
    Attachments

    Rated 4 out of 5 stars

    Feeling well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy with the added attachments. They smooth out the kinks very well for me.

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 4 out of 5 stars

    Stress gone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done great investment long day relax take some stress away

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Love using this

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a strong massager. It has a nice long cord and is easy to use. I wish it was a little lighter. It’s hard to hold it for very long. It really works the kinks out in my upper back and shoulders. I got this on a Deal of the Day for an awesome price. I would buy it again.

    I would recommend this to a friend
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