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Customer reviews

Rating 3.7 out of 5 stars with 6 reviews

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67%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-6 of 6 reviews
  • Rated 4 out of 5 stars

    Great dual hose portable AC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the only dual hose units I could find that was available to ship quickly, and it works very well. The exhaust fan was powerful enough for me to put duct work into my rim joist as I installed it in a basement without correctly sized windows. The only cons are the very cheap remote which has no LEDs so if you can’t see your tiny display you have no idea what you’re doing, and zero connectivity; I would have paid extra for the ability to connect my phone and use it as a remote.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. Your feedback about the remote control of the unit is important to us as we continue to deve;op and enhance our units. Please feel free to write to us at [email protected] for any further assistance or support from our customer care team. If you haven’t already, remember to go to HoneywellAirComfort .com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 4 out of 5 stars

    Honeywell 12,000 BTU Portable Air Conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have enjoyed Honeywell portable A/C units for many years now. We use the Honeywell portable A/C in our bedroom overnight to keep the bedroom nice and cool. The newly purchased unit is about just as good as our previous models but much smaller in size. This is good for saving space but also cuts down on the overall weight of the portable A/C.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. Please feel free to write to us at [email protected] for any product related concerns. Our customer support team will be happy to assist you. If you haven’t already, remember to go to HoneywellAirComfort .com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 5 out of 5 stars

    chillaxing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this because my wife and i are older and dont do the heat as well as we used to. easy to set up and get running, perfect for us as we only need it for small part of the year, but 3 days in a row over 100, with out a break was to much. Not any more.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sufficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it because it was one of only a few types of portable units with a duel hose intake and exhaust setup. It accomplishes the purpose that I bought it for.

    No, I would not recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. Please feel free to get in touch with our customer support team at [email protected] We will be able to look into any of your concerns and troubleshoot for you. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 1 out of 5 stars

    Worst AC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad AC, I bought the old model couple years ago is better, this one makes too much noise, can’t sleep. Not recommend to buy.

    No, I would not recommend this to a friend
    • Brand response from JMATEK
      Posted .

      We are sorry to hear this ! Like any other electrical device, this portable air conditioner will create some sound when operating due to the powerful compressor working to cool the space you need it to. Our customer support team will be able to assist and troubleshoot for you. Please do give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at [email protected] with the reference code number BBA0730. We look forward to making this right for you. Thank You ! JMATEK

  • Rated 5 out of 5 stars

    Thankful I purchased this before summer of 2021

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has held up really well in the record PNW heat wave of 2021.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort .com/product-registration to register your product and warranty with us. Thanks again! JMATEK

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