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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.2 out of 5 stars with 865 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers frequently mention the 550 Sq. Ft. Portable Air Conditioner's cooling capabilities, with many stating that it works exceptionally well in cooling individual rooms. The air conditioner is also praised for its quiet operation, with customers appreciating the low noise level. However, some customers express concerns about the product's price, considering it to be expensive. Additionally, a few customers mention that the air conditioner is quite heavy and difficult to move.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 865 reviews
  • Pros mentioned:
    Cooling, Installation

    Rated 5 out of 5 stars

    Great little A/C Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had reservations about this unit, but they were soon disbanded. It took a total of 15 minutes to unpack and setup. It won't cool your whole house, but it will cool two large rooms. Very satisfied with this purchase.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for being a Honeywell Customer. JMATEK

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Cools room

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this knowing it would help us during the really hot days in Northern California. I don't use it during the day just at night so we can sleep. I love the thermostat feature! I bought this one specifically because it does not have a drain hose connected all the time, you drain the "tank" either when it is full or when your done using it. I get hot days only a few times during the summer and fall months so investing in a whole house AC unit is not realistic. Very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Good for spot cooling.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works pretty good for what it is. Note that if you're deciding between this and a window unit, this unit shines because it doesn't stick out of your window. It does radiate some heat through the exhaust tube which is detrimental to its cooling ability. I have a 500sq ft area to cool which is right on the edge of what this unit is recommended for. If I could go back, I would have purchased the 12,000btu window unit for around the same price. I have an LG window unit upstairs that never works very hard to cool the space. This unit will run constantly if I keep it below 78.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 4 out of 5 stars

    easy to use ac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to be able to move this around with little effort. Cools pretty well but doesn't get really cold on 90 degree days.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this on the second floor of a bungalow consisting of a bedroom, half-bath and sitting area -about 350 sq. ft. total. It doesn't cool the whole area, but works well in just the bedroom. There is probably poor insulation in the eaves and between the ceiling and roof. The exhaust hose in the plastic panel pulled away from the window so I placed a couple of books under it which seems to work. The window doesn't seem heavy enough to hold the panel in place.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Noise level

    Rated 4 out of 5 stars

    Good unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attractive unit, quite, cools well for rooms less than 500 Sq Ft

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thanks so much for your review! We are happy to hear you like the design of this Portable Air Conditioner and that it's working well to keep you cool and comfortable this summer. We appreciate you taking the time to share your experience with us. JMATEK

  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Good Portable AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a portable ac unit I purchased last year. The one from last year worked well until I tried to use it this year and it wouldn't work at all. This new unit cools my kitchen and living room very well! Overall I am pleased. I have three gallon bucket that I use for catching the condensate water and I have to empty it daily, it removes a lot of the humid air we have in Ohio. This unit was considerably higher in cost so I hope it continues to work for the years ahead.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellHomeComfort.com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Cooling, Noise level

    Rated 5 out of 5 stars

    Great for it's purpose!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right now, this is the only a/c in the house. It stays in my and my wife's bedroom. It cools the room nicely. The unit is quiet, and the permanent filter is easy to access and clean. We are happy with the purchase, and have nicknamed it R2D2.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Noise level
    Cons mentioned:
    Btu

    Rated 3 out of 5 stars

    Nice a.c., quiet. But not strong enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected.easy to install and quiet. Was actually looking for more BTU's but none were available.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Size

    Rated 4 out of 5 stars

    Keeps my bedroom cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this A/C unit at a good price and it does a good job of keeping my bedroom cool. I would recommend for small to medium sized rooms.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Hi, Thank you very sharing your review with us. We are very happy to hear you're enjoying your new Portable Air Conditioner! JMATEK

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Best Summer Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loveeeeee this. Cools my entire room! Would recommend to anyone

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review and being a Honeywell Customer.

      Happy Holidays, JMATEK

  • Pros mentioned:
    Cooling, Noise level

    Rated 5 out of 5 stars

    Great A/C Unit for office space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works great and it isn't very loud. Using in my office where the A/C is cut off at night and the building gets really warm. Now I don't dread having to work late!

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thanks so much for your thoughtful review! We're happy to hear you enjoy the features and functionality of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. JMATEK

  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    A great and quiet device!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and very quiet over other models I have used. Keeps a large feeling comfortable and fresh!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Works very well. Keeps room cool enough.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do a lot of work in the garage. The room is well insulated but is still open to outside air circulation. The portable AC unit cooled the room and kept it in a very comfortable way. It would be over 100 outside and just above 80 inside. The unit was cooling an area larger than it was rated for. I supplemented with 2 additional portable fans. Heaven.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Nice Portable AC Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. I am asking the unit to cover 1000 sq ft - 2X the recommended 500 Sq ft. While the unit does not reach the set point temp it does offer significant relief from the outside heat. (Record setting 100 degree days here today). Unit appears reliable running 24/7 with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Noise level

    Rated 5 out of 5 stars

    Keeping us cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our apartment. It is not overly loud (we have it in our bedroom). It does a great job cooling the space. I will probably get another for the living area next summer.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Nice unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit for emergency situations bought this during hurricane Floyd.Easy set up. No power for days cooled the room right down and took the humidity out of the room.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Hi Frankie, Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. JMATEK

  • Pros mentioned:
    Cooling, Noise level

    Rated 5 out of 5 stars

    Works fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this unit to replace a 2 year old Frigidaire which constantly leaked and probably never worked right. This new unit makes half the noise and is perfect for our garage bath application. It really cools the bathroom and half of the garage as people tend forget to close the door.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Size

    Rated 5 out of 5 stars

    Great portable air conditioner

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this air conditioner two years ago For my son and it has been a fantastic air conditioner. It is large and has to vent through a window that is set up it’s good for that. Because his 900 and square-foot apartment really well

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Installation

    Rated 3 out of 5 stars

    Great for cooling just ok for drying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit was easy to set up right out of the box.Started cooling mode first.Worked great in living room for the afternoon.Moved to bedroom at night,kept room very comfortable.Can't seem to get it to drain correctly in dry mode but probably won't need to dry that much.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Hi, Thanks for your review. We are glad to hear this unit is working great to keep you cool and comfortable. We'd like to hear more about your experience draining the unit on dry mode. Please give us a call at 1-800-474-2147 between 8:30 am and 5:30 pm EST Monday through Friday or send us an email at [email protected] so we can assist. Thank you. JMATEK

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