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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 3.9 out of 5 stars with 151 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are satisfied with the cooling performance and portability of the 700 Sq. Ft. Portable Air Conditioner. Many customers mentioned that the unit is easy to install and cools their homes effectively. However, some customers expressed concerns about the noise level and the price of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 151 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AC unit is a great product. Would recommend to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very cold, works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Honeywell portable air conditioner is powerful and quiet.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort .com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Btu

    Rated 1 out of 5 stars

    waste of money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    steer clear! this thing is rated for 14,000 BTU's and barely fills the spot of a 6,500 BTU.... returned it 8 days later! horrible machine buy a window unit much more efficient!

    No, I would not recommend this to a friend
    • Brand response from JMATEK
      Posted .

      We are sorry to hear about your experience with our portable air conditioner. Our units work best in
      enclosed, well insulated spaces. Though this AC can effectively cool an area of up to 700 sq. ft. room environment conditions such as ceiling height, sunlight, number of windows/ doors and level of insulation can affect cooling efficiency and there are ways to increase the capacity of these units. Please do give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at [email protected] with the reference code number BBA0613. We look forward to making this right for you. Thank You ! JMATEK

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it I would recommend my friends to shop at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit go get it and very energy-efficient works well

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great AC great price - good purchase and good price

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort .com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Machine ws too loud.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air conditioner was too loud. I called about returning and did return it for an exchange with out any problems. The new air conditioner is working great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Leaks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 5th or 6th Honeywell. I just got this - had it about a week. I’ve NEVER had a leaking issue. This unit, however, is leaking horribly - after about an hours use. I’ve tried a couple of things, but I don’t know how to stop it. Other than turning off and returning it. Any suggestions? It’s leaking so bad that it took about 5 towels to get the water out of the carpet. I’ve mirrored the settings on the unit I have in my room with the unit I have in my bedroom. They are the same. The one in my living room doesn’t leak. Is this defective?

    No, I would not recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Apologies. This is not what you should expect from our Honeywell Portable Air Conditioners. These units should not leak, some units get damaged in transit which might explain this. Our Portable Air Conditioners are covered by a one-year warranty so you might be eligible for a return/refund if the unit was bought new, and if found defective. Please give us a call at 1-800-474-2147 between 8:30 and 5:30 PM EST (Monday through Friday) or send us an email at usinfo @ jmatek.com, with the reference code number BBA0828. We look forward to making this right for you. JMATEK

  • Rated 2 out of 5 stars

    Don't be fooled by pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned this immediately because we wanted a dual hose for intake & exhaust (which we told the sales associate). The pictures make it appear to have 2 hoses (2 large vent hole on back) but only a single hose connects.

    No, I would not recommend this to a friend
    • Brand response from JMATEK
      Posted .

      You are correct this is a single hose unit and we sell it as a single hose, we don't sale any dual hoses. Sorry that the B Buy sales person told you it was a dual hose he did the wrong thing. I hope you will not penalize our company with for something we did not do!
      You can always call us at 800 474 2147 and get guidance on this products. In your particular case we can even recommend a good competitor as again we don't currently sell dual hose portable air conditioners. Regards G.C. JMATEK

  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Too noisy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I turn on the AC, the entire room is really noisy. I can't even hear my roommate. Don't recommend it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won't cool even 500 sq ft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in May to cool my 550 sq ft garage that mind you is fully insulated and no windows won't get below 78 degrees even running it all night. Called Honeywell and they told me to try it in a bedroom, I told them of course it will cool a bedroom it's cooling 1/2 of what it's rated for bottom line is if you want to cool 2 or 300 sq ft it would probably be fine but at 14,000 but it should cool more

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Item was broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    item was broken from day 1. Returning today. Very disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible delivery, unit lasted 1 month before brea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery drivers left it on the sidewalk without following the delivery instructions posted on the front door of the apartment complex. The box was beat up to begin with. After 1 month of use, the unit would only run for 1 hr before needing to be drained. It drains a half gallon of water every hour. Horrible purchase.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    doesnt cool like it should

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we should of taken it back. Cant see anything on the screen. just not happy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad a.c.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product came broken out of the box "vent would not open automatically like it should & water leak somewhere inside unit.. return it 3 days later

    No, I would not recommend this to a friend
    • Brand response from JMATEK
      Posted .

      We are sorry to hear about your experience with this portable air conditioner. Sometimes due to their weight, these units get damaged during transit, which might explain why it was broken upon arrival.
      Our portable air conditioners are covered by a 1-year limited warranty which means you could be eligible for a replacement/warranty exchange if the unit is found to be manufactured defective and was purchased new.
      Our customer support team would love to recommend a unit to meet your requirements. Please get in touch with us at 1-800-474-2147 between 8:30 and 5:30 PM EST (Monday through Friday) or send us an email at [email protected], with the reference code number BBA0530. Our customer support team will be able to assist you. Thank You ! JMATEK

  • Rated 1 out of 5 stars

    it is not very effective at blowing cold air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i should have just bought a used window unit for $30 because it would have been as effective as this large expensive unit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    very loud, didn't cool well

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product rated for 900 sq. ft. room is 395 sq. ft. and didn't cool below 71 degrees on a hot day

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT recommend

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After we are using our air conditioner maybe 10-20 days was broken.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    great product. it does the work well.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been suffering from the hot summer for 11 years since I moved into my current house. my large bedroom is at the end of the building on the second floor. during the hot summer time, with my center air on, my room can still easily reach 85F-90F plus after 11 am. I have been looking for a portable air conditioner for few years. I was hesitated buying one due to the negativity on most of the reviews of each products/brands and from friends experience that they ended up return their portable air conditioner. I finally set up my mind and decided to give it a try. Ordered online from Best Buy, they delivered it withing 3 days via UPS. box is ripped when I received it, but I think it is the UPS at fault. Installment was simple and easy. moving the machine upstairs to my room takes some effort due to its weight. Since I first time turn it on, I know I will keep it (unless something went wrong during the refundable 15 days) and will not suffer the LA hot summer anymore. I got an additional 20% off from Googling the Best Buy coupon code--thanks for the one review that I read...it saved me $110 on this unit. I will definite recommend this product to anyone. Noise?? yes, it is quite loud; but it does not bother me more than the summer heat in my room. you pick--noise or the heat???

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaks water really bad out the bottom of the a.c unit

    No, I would not recommend this to a friend