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93%of customers recommend this product.

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    • Brand Response

      ManufacturerTechSupport 

      November 13, 2013

      I'm sorry to hear that you are having issues with our product. However, this unit l is backed with a 5 year limited warranty. Please contact one of our customer support agents and let them know about the issue you're having. You can reach us by calling 1-800-477-0457 (M-F, 8-7PM EST) or by e-mailing ConsumerRelations@kaz.com. Hope this helped!HoneywellSupportTechnician