Customer Ratings & Reviews
- Model:
- HZ-789
- |
- SKU:
- 9786488
Customer reviews
Rating 4.4 out of 5 stars with 289 reviews
(289 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the EnergySmart Electric Radiator Heater. They appreciate that it keeps their room warm, has a timer and different temperature settings, and is quiet. Customers also find it easy to use and portable.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Okay product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this will generate heavy heat. But product is just okay
No, I would not recommend this to a friendRated 3 out of 5 stars
burnt my outlet and had to throw out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.burnt my entire outlet and almost set my house on fire
No, I would not recommend this to a friendRated 2 out of 5 stars
Honestly is not that warm
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to heat a frigid room in the winter that we were living in. This thing gets hot but the heat extends to about 1 inch from the actual appliance. Get something with a fan in order to move the heat around and actually feel it.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Thank you for sharing your experience. We would like to help sort out this issue with you. Please email us at [email protected]. We look forward to hearing from you.
Rated 2 out of 5 stars
Ok heater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not satisfied with the heater. It’s not working. Thought it would be perfect for my bedroom, but it didn’t get hot for my liking, it’s still freezing cold. The heater is expensive too.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Thank you for this feedback. For assistance with your Honeywell Heater, please do not hesitate to contact [email protected]. Thank you.
Rated 2 out of 5 stars
Not hot enough
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a medium sized area and good barely feel it. It took a long time to warm up and it still wasn't that warm.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .This is not the performance we'd expect from this heater. We'd like to look into this further. Please reach out to us directly, our email and phone number can be found in your Owner’s Manual or on our website.
Rated 1 out of 5 stars
Horribleness
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this heater because I needed a new one. The Brand I thought would be a great buy. Boy was I wrong. The heater lasted 7 days. It started smoking, making popping noises and the oil started leaking. I was sent a new one (not)...it arrived in terrible shape.... that's two strikes. They are sending me a shipping label to return it. This is so frustrating.
No, I would not recommend this to a friendBrand response from Honeywell Support
Posted .Hi Smilie57,
Thank you for the rating of our Honeywell EnergySmart Electric Radiator Heater. We appreciate the time you took to share your feedback and to give us the opportunity to make improvement for future products. We’ve shared your comments with our Engineering and Marketing teams. Thank you for helping us make the Honeywell better. -Joey
Rated 2 out of 5 stars
Works okay
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for a bit now and it works alright. Wish it heated up a little faster and heated a room more efficiently
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Thank you for sharing your experience. We will share your feedback with our brand team. Please reach out to us directly at [email protected] for assistance with your HZ-789 Electric Radiator Heater.
Rated 2 out of 5 stars
Smells bad, emits odor
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smells poor, returned. Emitted odor while using. Had to return.
No, I would not recommend this to a friendRated 2 out of 5 stars
May be great for small areas, but not for large op
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.May be great for small spaces, but not for large open spaces or rooms.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Thank you for feedback. We are dedicated to providing quality products, This heater is generally used for supplemental heat in bedrooms and living rooms. However, there are several factors that can affect heat in a room; such as drafts, ceiling height, and beginning temperature. We have made note of your comment and passed it along. If you have any questions, please do not hesitate to contact us by emailing [email protected]. Thank you.
Rated 2 out of 5 stars
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy heater is black and heats not well is terrible
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Thank you for bringing your experience to our attention. This is not what you would expect from this Honeywell Heater. We ask you to please contact [email protected]. Our team would like the opportunity to assist you. Thank you.
Rated 1 out of 5 stars
Not worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like it. Could not get it to heat. Even left it on overnight and it generated very little heat. Returned it and exchanged it for a Vornado. I don't recommend it. Sorry.
No, I would not recommend this to a friendRated 1 out of 5 stars
Make louder clicking noise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this heater but return after a week due to clicking noise when heater start. This heater stop whenever desired temp reached but it make loude clicking noise as soon as it start again. This is very enjoying in middle of night.
No, I would not recommend this to a friendRated 1 out of 5 stars
No good for me
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not put out a lot of heat. I returned it to the store. I prefer a blower fan heater that oscillates. So maybe this just isn’t for me.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .This is not what we'd expect from this product. If you still have the product or would like some help finding the right heater for you, please reach out to us directly. Our email and phone number can be found in your Owner’s Manual or on our website.
Rated 1 out of 5 stars
Missing Part
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were unable to use this heater because it was missing a part. The company was unable to provide the part so we returned the heater
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .The only replaceable part for this unit is the wheel kit. Unfortunately, we do not have replacements for any electrical components as we do not advise consumers to try to repair the electrical components themselves. Please reach out to our support team at [email protected] and we will be happy to help make this right for you. Thank you.
Rated 1 out of 5 stars
does not heat up a 6 x 10 room at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.does not heat up a 6 x 10 room at all my little tower does a better job . the temputure gage is not accurate at all just horrable
No, I would not recommend this to a friend- Pros mentioned:Heating
Rated 5 out of 5 stars
Great Portable Heaters
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have two of these space heaters and they are amazing. Our heat went out when the temps outside were in lower single digits and the two heaters still managed to keep my first floor at 65 degrees. The space that is being heated is large and is not open plan, so I was pretty happy that it was still as warm as it was.
I would recommend this to a friend - Pros mentioned:Heating
Rated 4 out of 5 stars
Great for my corner of the office!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Heats up fairly fast. I set it to 70 degrees and once it reaches set temp, it goes to standby mode - a definite energy saver. I have not noticed any increase in my power bill and I've had this unit since the winter of 2013-2014. I was tired of being cold on my side of the office! My space is about 11' x 13'. You can also set it to turn off automatically - and it really does turn off! I like it so much I'm going to get another one for a different area.
I would recommend this to a friend Rated 1 out of 5 stars
Cheap
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Failed in less than 6 months. Ill never buy this product again. It was barely used also.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We apologize for any inconvenience you have encountered with our product. We'd like to look further into this. Please reach out to us directly, our email and phone number can be found in your Owner’s Manual or on our website.
Rated 1 out of 5 stars
Leaked Oil from Day One
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return the item less than a week after buying it. Leaked oil from day 1 and never stopped.
No, I would not recommend this to a friendBrand response from Honeywell Support
Posted .Hi HonestAbe3,
Thanks for reaching out and rating our Honeywell EnergySmart Electric Radiator Heater, we apologize
you experienced this with your unit. We’ve shared your comments with our Engineering and Marketing teams. Thank you for helping us make the Honeywell better. -Joey
Rated 1 out of 5 stars
No heat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned, did not get warm after leaving unit on for a few hours.
No, I would not recommend this to a friend

