Customer Ratings & Reviews

OK, this item was returned. The adapter base was supposed to be the same as the older model ... nope, it wasn't so I had to go and get the older model. With that said - the unit itself is excellent. I had used the old one for about 5 years or more and love it. It ended not being the problem so I still have the older unit. Only "problem" is this unit doesn't link up with thermostats in different rooms - only this one unit. However, it works great online with me changing my temperature settings from Amsterdam, Ukraine, and many points in between! It works. It looks good. And it has staying power with me using it for a long time now! There IS a difference between the new and old versions - READ UP and see which version fits your desired information level on the thermostat AND decide if you want to have a "meshed" temperature system in your house - this doesn't support that system but Honeywell does have a new system that does.

This thermostat, installed by Best Buy's able contractor, is SO much better than the older programmable Honeywell it replaced. This works with Alexa AND doesn't use batteries as the older one did. And I can view and adjust the temperature with my smart phone! Also, I don't need a course in programming to program this; Honeywell has made this one logical, which their older one was not. As it's powered by the low-voltage system, it has a nice 'glow' for a background which can be changed in color! Also, my energy supplier rebate caused my final cost be half!

good looking, compact and easy to use. only issue is we have a two stage compressor and this model does not allow for optimal efficiency. also, I have a wine room with a sensor and this model does nit support a sensor so I couldnt use it for that room.

Wirks great. Husband put it in with no trouble. Love the bright display. Reads outside temperature. Set up program to automatically set temperatures when we normally leave. Can change the temperature from my phone if returning early.

In this review, I'm gonna break it down into 3 separate parts installation, use, and the app. It should be noted if you're installing this product on an older model unit, year 2000 or earlier with an eight wire set up, there will be a little more time consumption used to install this product. There are booklets of information and 800 numbers included to call customer service if needed. You can also look up your current device for specifications as well, but Honeywell does have included phone numbers for assistance. The UI of this unit is very intuitive. The touchpad itself responds very nicely even while wearing gloves.The display is very bright and easy to read and the option to change the backgrounds is a nice added touch. The menus are very straightforward and easy to understand and the wifi set up is very simple. There is an app download for android and iOS. The app will prompt you to register your device, don't forget the card that's included with the provided paperwork which has your Mac address and your CRC code. Registration takes all of 2 minutes and you're up and running. The interface on the app is very user friendly making it easy to schedule temperatures in multiple zones, away times, and you can even set up when you're gonna be on vacation so you're not wasting electricity. Also included in the app is a 5 day forecast to give you the ability to do some extra planning and to ultimately save you money on your heating and cooling bill. Would I buy this product again, sure. I will likely first check my system first next time but again, there are plenty of phone numbers to call, in case there are extra wires or if you need help. Would I buy or recommend this product for a friend or family member, yes! Although set up was slightly challenging, the perks of the app and the actual product itself, makes this a must buy.

Very easy to install and connect to through the app. Works well in our home. Been using for an about four weeks.

First, to get this out of the way, the WIFI app for this device is as thin as possible. It give no status info, no serial, no mac address, does not tell the fan status, nothing. All it does is reflect, sometimes wrongly, the current settings that you established. You can change the temp and that's about it - maybe. sometimes there is a big lag. But that is not the biggest problem. This Thermostat cannot establish the ambient temperature apparently, or cannot hit the target that the owner sets, or both. It reads ambient temperature erratically, within a range of about 4 degrees hgh [I have not used cooling yet, only heat, and the outside temps have been cool, below the 70'ish targets I set]. I have seen it suddently change, for instance, from an ambient of 71 to 69 in a wink. At night, it is prone to overshoot the target after a long delay. That is, the target being 69 degrees, the house will get very chilly before it finally comes on, then it will run the heat for about 20 minutes or more before finally stopping. I get up and go check the readings and the ambient will be 71 or 72, not 69. This missing of mark has repeated many times but not all times. It is erratic. Also, changing the "Hold" target temperature sometimes immediately triggers an adjustment of the ambient current temperature. within 30 seconds or so of adjusting the target, the ambient may move down 2 degrees or so. The display does put out heat, so I turned the brightness of the background [you cannot adjust the foreground number displays] to zero, blacked out, to remove that source of heat, but the software/firmware may have that hit "baked in" regardless of reality. Tech Support is non-existent. The phone queue is eternal, chat never opens a chat window that is live, and who knows about email. Save your money and just buy a real thermostat for 80 bucks or so and enjoy.

We have had this now for almost a month, and we love it. We love the ability to be away from home and control the temperature. The installation took about 20 min, we just had to change it to the c wire, which was not complicated at all. The look of the thermostat is very elegant. I highly recommend.

Easy to install and easy to download the app. Have had for about a month now, put one upstairs and one downstairs and they work great. I was even able to set them up to the WiFi while not at home. Would buy again, great purchase for the price.

We had a Google thermostat and it stopped connecting with our app, and we were just fed up and wanted something a little nicer. This purchase was amazing! I love how it can connect with the Amazon app and it shows the temp outside too.

Honeywell has done a nice job with this smart thermostat. Honestly I’m no electrician and I’m not a man looking for fun toys, but even a woman can enjoy today’s technology with this new thermostat. From the app on your phone, you can change the temperature in your home or turn off the A/C and turn on the heat or vice versa. I am enjoying all of the smart home toys that have come out and you can control from your phone. But this thermostat has humidity and temperature outside so you know what you’re looking at when you walk outside. Honestly down here in Florida those are great features and I know a lot of the newer thermostats have them today. Thumbs up to the ease of use and features for sure. The installation was easy. If you have an older home, you will need to check your wiring to ensure it’s updated before buying this product. It may require re-wiring so please don’t buy before you read requirements and check with your electrician.

We had it installed professionally by our HVAC guy due to needing to crawl the crawl space upstairs for access to the equipment. Done very quickly. Works flawlessly. Exactly what we wanted to access the heat/AC via phone app. I adjust the heat/AC at any moment & easily change schedule, temp, fan settings without a second thought. Glad we found it & got it on sale! Recommend if you want a simple, smart version of an older, previous Honeywell thermostat.

Able to control thermostat from miles away. Just what I needed.

Great product. Easy to use, the display is excellent and you also get the outside temperature too. The smart feature works great with the app - nice to be able to control when away.

Easy install. no Batteries Remember you need a blue wire Too Nice colors. works great with or without internet. GOOD VALUE!

Good thermostat. It has schedule modes where you can set temps to where you want them at specific times of the day for each day of the week. Nice clean sleek look.

Not compatible with Honeywell’s latest iOS app, so you are left using a VERY dated looking app for control. Not compatible with Apple HomeKit, although it specifies in the literature that you can control the thermostat via Siri. Good looking. Works well as a basic WiFi thermostat to be controlled via a basic app. Also measures and displays in-home humidity, which is kind of neat. Long and short; but a newer Honeywell thermostat that is HomeKit/Alexa/Google Assistant compatible and which uses the better app. Would be worth the extra money.

I had to upgrade my thermostat and when I did I purchased this one and it was a great purchase I like how it connects to my phone and I can change it from anywhere which is amazing and I like how I can set times when it kicks in when it turns off temperature it was really worth the money

Super easy to install and once it connects to a mobile device you don't even need to look at it or touch very easy to use but the app could use some updating

Love this thermostat! It works well and I love the fact that I can control the temp on my app when we're not home.