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Customer Ratings & Reviews

Honeywell - Portable Indoor/Outdoor Evaporative Air Cooler - White-Front_Standard

Customer rating

Rating 3.1 out of 5 stars with 17 reviews

53%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-17 of 17 Reviews
  • Rating: 3 out of 5 stars

    Good powerful fan that is a little noisy

    Posted
    thesoundandthefury
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I wanted to cool a room without an air conditioner that had to be placed in a windowsill or be connected to a vent to one (much less without the energy costs). So I opted for this, what is also known as a "swamp cooler." It is not super huge, the fan on it is strong, and it can oscillate, which is nice. Adding water to it makes a slight difference, but not much. Adding ice increases the slight difference just a bit. It is pretty loud for what it is, so if you want to use it when you are sleeping, that might be a problem. I have not been able to try it when it is really hot as I received it at the tail end of the recent heat wave. The price is decent when you can get it on sale, the energy consumption is good, and it can be used outside as well. It would have been great if it had a heating element to it as well so it can be used in the winter like other devices. If you really want to cool down and maybe feel a little cold, this is not the device for you.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great price, Great Product

    Posted
    vancedance
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We ordered this to keep our basement cool during the summer months and it works famously! It's extremely large and somewhat noisy, but nothing to extreme. When it's full of water it's kind of difficult to move around but again, not a deal breaker by any means. It's on wheels so you just have to give it a bit of a shove to get it from place to place. We considered springing for the more expensive units that are double the price of this one but we are thrilled we went the cheaper route as this machine works great at half the price. It doesn't look as sleek and fancy as the others but who cares if it works great, and it does!!!!

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Returned it - it spat water & drenched the carpet

    Posted
    Yadad
    • My Best Buy® MemberMember

    I must have got a dud. I returned it the next day as It spat water & drenched the carpet. I bought an Arctic Cove EVC500 instead. The Arctic Cove and Honeywell share some parts - the water fill door & ice tray area are identical. Honeywell has a water level indicator but the Arctic Cool does not. The Honeywell is a bit smaller and has a (harder to reach) drain plug underneath while the Arctic Cove has a drain plug at the bottom of the back wall. The Honeywell filter is held in place by 4 screws while the Arctic Cove filter hinges out without need of a screwdriver.

    No, I would not recommend this to a friend

    • Brand response

      JMATEK

      Hi, This is definitely not what you should expect, and we appreciate you sharing your experience with us. We take this very seriously as we continue to develop and enhance our Evaporative Air Coolers. Thank you. JMATEK

  • Rating: 5 out of 5 stars

    Great product!

    Posted
    lisamc
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    If you live in a very dry place, the evaporative cooler is the perfect solution for hot days. Cheap to run, easy to move, all you need is water and it cools down a room quickly and efficiently. Not as chilling as an air conditioner, of course, but plenty good if you just want to take the curse off the heat--not run around in turtlenecks in summer. And it's way more portable than a so-called portable AC unit. LOVE it!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great price.

    Posted
    Breeling
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Our A/C went out in a small office at work. They were desperate so I ordered this unit online from Best Buy. Apparently it cools their small office better than the regular A/C. I have since purchased two more just like it for other areas at work.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Didn't meet my need

    Posted
    MicKReviews
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The product worked, and some of the other reviews warned it didn't meet their cooling needs. I agree, used it for a small bedroom on a warm LA summer night - the unit was fairly noisy but our biggest issue was it just didn't cool the room down enough.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Fan worked great... didn't cool well

    Posted
    Gamegirls
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The fan is wonderful. However you have to keep an outside door/window open or the whole room gets damp. If you are ok with that, it would be worth a try. The fan on it is really nice. We ended up returning this for a portable air conditioner.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Really Helps keep room comfortable

    Posted
    JoeyM
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've got to say I was more impressed with this than I thought I would be. It's definitely not a substitute for an AC, but it definitely provides a much more comfortable atmosphere than having a fan!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for bedroom

    Posted
    chill
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The machine is quite and works best in a small room or bedroom. Does add a bit of moisture to the air as the unit runs on water.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Was OK at First...

    Posted
    HBurg

    Worked fine...for the first year. Now it just fumes out high humidity. Does anyone know how to fix it?

    No, I would not recommend this to a friend

    • Brand response

      JMATEK

      Oh no, we would be happy to help out. Can you give us a call at 1-800-474-2147 between 8:30 am and 5:30 pm EST Monday – Friday so we can further assist? We look forward to working with you to help make this right. JMATEK

  • Rating: 4 out of 5 stars

    Like it!

    Posted
    deejayisa
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    it makes our room cool even just with level 1. it does what it says it does. COOL!

    I would recommend this to a friend

    • Brand response

      JMATEK

      Hi, Thank you for your review. We are delighted that you are enjoying your Honeywell Evaporative Air Cooler! If there are ever any questions about the unit, please contact our Customer Support team at 1-800-474-2147 between 8:30 am and 5:30 pm EST Monday through Friday. Thanks again! JMATEK

  • Rating: 1 out of 5 stars

    it's just a better fan

    Posted
    elizabeth123456

    Basically it's just a fan. An overpriced fan. It makes it a little cooler but it's not worth it. I am returning it.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    No bueno

    Posted
    Hellokitty872
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    It was great blowing cool air but the back of the machine was blowing warm air so I returned it

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not Good

    Posted
    Sean
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Doesn't work very good, and without an air conditioner it is super hot.

    No, I would not recommend this to a friend

    • Brand response

      JMATEK

      Hi Sean, Apologies for any difficulties you've experienced with your new evaporative air cooler. This is certainly not what you'd expect. When you have the chance, will you send us a note at usinfo@jmatek.com with your units full model number and purchase date? You can also give us a call at 1-800-474-2147 Monday - Friday between 8:30 am - 5:30 pm EST. We'd be happy to look into this on our end for you. Thank you. JMATEK

  • Rating: 5 out of 5 stars

    Works Great!

    Posted
    buyer

    I don't know why some people are so negitive. This unit works great in my 15x15 shop!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    does not cool the room

    Posted
    cowslip
    • Verified PurchaserVerified Purchase

    Tried two days in a row. does not cool the room (10 x 14) even one degree

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Feel great

    Posted
    Snakemouse
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    If you add more ice into the water,it gonna be cool more.I like it

    I would recommend this to a friend