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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.7 out of 5 stars with 148 reviews

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  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

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95%would recommend to a friend

Customers are saying

Customers regard the Platinum Collection Lightweight Bagged Upright Vacuum Cleaner with Canister as lightweight, easy to use, and quiet. They appreciate its powerful suction, long cord, and the convenience of the canister. Some customers also mentioned that it is a good value for the price and comes with a 6-year warranty. However, a few customers noted that it may not be the best choice for carpets.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 148 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Hoover-Platinum. 2nd one I have owned. Just gave the first away to my Mom and she loves it! Also I am a bag girl. I do not like the bagless sweeper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried the bagless vacuums and had to replace them. This vacuum is great and doesn't have any dirt flying around. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first vacuum that I have ever owned that truly works! I have a house full of boysand my carpet has never been cleaner! It really works well in high traffic areas.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Versatile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems to be the answer to my problems. Hard woods downstairs, carpet upstairs, and carpeted stairs in-between. Having two units makes it easy to swap among floor types. and the shoulder canister is easy to use on stairs. All I need is a light to tell me when bags get full.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great vac for all carpet floors...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    imho, this vac would be great for all carpet floors only. our floors are all hardwood with area rugs. we had to return and exchanged for the hoover wind tunnel self propel. very happy now with our new wind tunnel.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum! Does a great job of picking up the dog hair. I highly recommend this hoover. The cord is long enough that I don't have to continually unplug it as I go from one room to another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this vacuum Cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum cleaner is the best cleaner I have owned!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Have tried many another vacuums and this one is the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    O.K. for most appilications

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In spite of having lots of suction, unit is poor at "edge" cleaning. This replaces a very heavy upright, so the lighter weight is a big plus. There is no height adjustment for carpeting, so is difficult to use on shag. On shag one must raise the unit to move forward and pull back across carpet. Pushing unit forward on shag Very difficult. The canister works very well. Lots of power.

    I would recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi Househusband, I have a quick tip that should help you with using your Platinum on your Shag carpet. Try setting the suction power (on the handle) for "low". Your vacuum should move across your Shag with ease afterward. Hope this helps.

      -Ian
      Hoover Customer CareHoover

  • Pros mentioned:
    Cleaning performance, Suction, Weight

    Rated 5 out of 5 stars

    Finally ... a Vacuum Cleaning System Worth the $$$

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, a disclaimer of sorts …. I’m a long-term, died-in-the-wool Hoover evangelist. No, I don’t work for Hoover, but I’ve used Hoovers religiously for 30 years. I’ve tried switching off to other top-of-the-line brands, but always returned to Hoover for their unsurpassed cleaning power and reliability. That does not, however, mean they were perfect. • The Hoover WindTunnel U6439 bagged upright that I’ve had for the last several years would suck up a Buick. Unfortunately, it also rivaled a Buick in the weight category. Although it’s supposedly a “self-propelled” model, I felt like I had to go into training in order to vacuum my house. It became something I would put off because I wasn’t sure I had the strength to wrestle this bulky beast all over my house. • The WindTunnel controls which allow you to change the brush height from carpet to floor were manual, hard-to-move levers on the brush housing which required you to shut the machine off in order to properly manipulate them. • The HEPA filter on my old WindTunnel seemed to work only for the first few months. After that, all manner of airborne particles would fly around as I vacuumed, even after I cleaned/replaced the filters. • Lastly, noise of my previous WindTunnel was something akin to a jet taking off. When I saw a TV commercial for the Hoover Platinum series machines, I was definitely intrigued. I loved the idea of getting two separate vacuums together for one price (brilliant marketing idea there, Hoover). But I was skeptical; could the power of a Hoover truly be housed in something that weighs only 11 pounds? I’d tried other lightweight vacuums in the past and their suction was dubious at best. I made a beeline for the Internet to start researching. Over a couple of days of intensive reading, I decided to continue my trust in Hoover and took the plunge. Both machines come packaged together in a single tall box which was waiting for me on my front porch when I got home from work. The first thing I noticed was that I could actually lift the entire box into the house without grunting like a Sumo wrestler… that was promising. After removing everything, I was stunned at the weight … or lack thereof … for both machines. The physical appearance is very appealing; the upright is sleek and slim with a 35’ long cord, and the canister has tools-on-board, along with an ingenious shoulder strap so you can “wear it” while you vacuum. You will be stunned by how little these machines weigh … a child could easily lift them both. But could they clean? When I fired up the Platinum upright, the word that kept coming out of my mouth was WOW. First off, no more jets taking off in my living room … just a pleasing HUM. Second, this impossibly lightweight wonder gives a whole new meaning to the term self-propelled. It seemingly FLOATED over my carpeting all on its own, while still having the suck-up-a-Buick power I expected from a Hoover. It cleaned better in one pass than its older U6439 WindTunnel behemoth cousin did in several passes. I was picking up stuff I didn’t even know was there. Whether vacuuming underneath your bed, or behind that dresser that you haven’t moved since you moved in 15 years ago, it was astonishing how well this machine worked in just one pass. I have a rather large, bulky throw rug in my kitchen that I had been preparing to replace because it had become so un-vacuum-able in recent weeks. The Platinum upright made it look brand new. And hallelujah for a TRUE edge cleaner! Everyone claims to have edge cleaning ability on their uprights, but this one truly delivers on the promise. Think about those sneaky areas in your house where all sorts of stuff lingers … like that dead zone along the baseboards tucked up under the bottom of your kitchen cabinets where they meet the kitchen floor. This Platinum upright sucked up all that debris … right to the edge. The maneuverability of the Platinum upright is astonishing. It truly is as light as Hoover claims and it moves as easily as a Dyson. The upright portion of the machine lowers completely parallel to the floor so it really can move under coffee tables with ease. It also moves from carpeting to floors effortlessly with an intelligent, lighted, fingertip control right up there on the handle. The HEPA filtration is light-years ahead of my previous WindTunnel … think HEPA with a Hemi under the hood. Yes, I know that bags are expensive, but you can find discounts if you search online and buy in bulk. I don’t mind paying for a product that truly works … these bags, and this new Platinum HEPA filtration system, truly work. No dust or other airborne nasties were visible anywhere. The Platinum canister has a carrying strap, which makes so much sense. The folks who clean my office building uses strap-on canister vacuums and I always “what an intelligent design” … now, I’ve got my own. And all the tools are right there attached to the unit, ready and waiting for you. I toted that canister all over the house, cleaning window sills, ceiling corners, air conditioning vents, everything! Then I walked into the garage and cleaned the inside of my SUV. It’s quiet, powerful and incredibly portable … the best “canister” I’ve ever used. In my first test run of this Hoover Platinum “vacuum system,” I found myself LOOKING for stuff to clean; I couldn’t get enough of it. The Hoover UH30010COM Platinum is, quite simply, the best vacuum PERIOD I’ve ever owned. I absolutely LOVE this machine … and to get 2 vacuums – an upright and a canister – for the same price just makes terrific economic sense. It has extraordinary power in a relatively quiet, sleek, lightweight package that doesn’t leave me feeling deaf, sore and exhausted. Bravo, Hoover!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work Great and Silently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Then upright vacuum is great and the HI-Lo switch is convenient. The included small canister vacuum is a nice plus. Our grandson loves to vacuum with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had some great "wind tunnel" and bagless vacuums, however they get clogged up and stop working right with in a year or two. I have always had vacuums similar to this one at my store. So we decided to buy this one. I am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent power. Not as messy to empty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Believe it or not, way less messy to empty and clean than those bagless vaccum cleaners. I had one before this that I practically needed a mask to empty... And if I tried to do indoors, I would have to vaccum again... This problem does not happen with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    it's great fpr first time buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because it's not to heavy and easy to carry on around the house to clean up. also cleaner well and clean

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lightweight and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum! An excellent purchase as the second vacuum in my home. It is good for all types of floor surfaces. I really like the small handheld vacuum that is included that I can use in my car or on the stairs. I do not have any animals so I cannot speak about pet hair. I do have children who are asthmatics so having a HEPA filter was important to me. It's also good for bedbugs since you must have a disposable bag. It's not quite as good as my Dyson, but for the price it's an excellent vacuum, thus the four stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good vacuum.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vac for the price compared to other big name vac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hoover is a wonderful vacuum because of its dual function. Also, it has plenty of power and is very light and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just love having 2 vacuums

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like having 2 vacuums when I don't want to get the big one out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum for multi levels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is great for taking up and down stairs and also for vacuuming stairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum! Does a Wonderful Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum does EVERYTHING I expected and then some! I am Very Satisfied with this vacuum!

    I would recommend this to a friend
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