I was not impressed with this item. I expected more from the most expensive floor mate. I've owned one for years and loved them, buying a newer model every other year. This one being cordless interested me, however the charge is short and the water container is small. Also the one that I received has a defect and the water just continuously pours out all over the floor. I wanted to take it back but was told that because I owned the Hoover for more than 15 days (it was 17 days) that Best Buy would not take it back and let me buy a different model. I would recommend the corded Hoover FloorMate and would advise the purchaser that if they buy it from Best Buy to start using it immediately in case they have any issues.
No, I would not recommend this to a friend
Hi HooverUser73! Oh no, that shouldn't have happened. This sounds like something our technicians will need to take a look at. This model carries a 2 yr warranty against manufacturing defects. Please bring the cleaner, along with a copy of your receipt, in to your nearest Hoover dealer for service. To locate one in your area visit: https://hoover.com/locator/. If you're still in need of assistance, please feel free to reach out to us via Facebook, tweet us @HooverUSA, or simply give us a call at 1-800-944-9200. Thanks! ~Kenya, Hoover Customer Care