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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 144 reviews

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    Rating 4.2 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are impressed with the FloorMate SpinScrub Hard Floor Cleaner's cleaning performance and ease of use, frequently citing its effectiveness in removing dirt and pet hair, and its user-friendly design. While some users noted the noise level and that the suction could be improved, the positive feedback on cleaning ability and convenience outweighs these concerns. The cleaner's lightweight design also received positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-144 of 144 reviews
  • Rated 2 out of 5 stars

    Not what I thought

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really had high hopes for this product. My best friend LOVES it so I took her recommendation. I have two toddlers and a dog with bamboo floors throughout the house. Needless to say we have plenty to vacuum and steam. We have used a 'Shark' for the last 1.5 years (it broke) and thought it was time to try a new product. My husband used this product and was not impressed - I thought it was user error - until I tried it. My dog left remnants of a toy that should have vacuumed up pretty easy - and they didn't. As i used the steam portion, the floor didn't dry as well as I would have liked. When I stopped the steamer it left a dirty puddle of water on the floor - yuck! I was not impressed - returning today and going back to the shark.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Confused what this vacuum is supposed to do.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend and I purchased this to clean both the kitchen and bathroom tiles. After a few runs in the kitchen, it was obvious the rotating scrubbing brushes could not do the same scrubbing as getting on my hands and knees so we decided to return it. The vacuum is built extremely well and the instructions are so easy. Hoover even includes a full bottle of cleaning detergent while other manufacturers will just give you a sample bottle. I wanted to like this vacuum so much but it just didn't do the job.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i only had this two weeks and am taking it back today i have two big dogs and 3 kids and a lot of hard floors to clean and i though this would be easyer but its not sucking up all the water it puts out and leaving the dirt still there its not scrubbing well enofe. very unhappy i was excited to get this now i am bummed out

    No, I would not recommend this to a friend
    • Brand response from Hoover
      Posted .

      Hi Cali Chick! We read your comments on your FloorMate and have few tips that should help. Felicia from our Customer Care team put together a quick video for you: http://youtu.be/Ic4bFJ1X_qk Please let us know if you need any more help. Thanks so much!Hoover

  • Rated 1 out of 5 stars

    Don't buy this...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I though this was going to be the answer to all my prayers. A vacuum and wet floor cleaner in one! Not so much. I was disappointed to learn that the vacuum and we floor cleaner had to be done separately. So I vacuumed first which worked okay. Then I used the floor scrubber with the Hoover cleaner for wood floors. My floor still looked dirty when I was done! Maybe another cleaner would have worked better but the instructions manual specifically says not to use anything in it but the Hoover cleaner. Really a let down!

    No, I would not recommend this to a friend
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