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Hoover - SteamVac Plus Carpet Cleaner - Gray/Red-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 234 reviews

95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 234 Reviews
  • Rating: 5 out of 5 stars

    Great carpet cleaner

    Posted
    Charlie12681

    I was skeptical at first because I wasn’t planning on buying this product. The one I researched wasn’t available anywhere and by time I found it all the sales were over. I bought this one and B.B. offered price match and I purchased a warranty as well so I was still ahead of the game. I got it home and as the instructions say VACUUM FIRST.... then I pretreated my rug and then assembled the cleaner. I am a tenant so it’s important that this do the trick as I have a large dog. The previous tenants had dogs as well and they marked all over the carpet and it was never cleaned properly. Ok down to business: The assembly wasn’t bad at all literally 3 screws on the whole thing. I put it together filled the tank and started. I used Walmart brand carpet solution and that was pretty decent. All in all I was very pleased with the performance. It’s a little difficult to Operate when your back is too close to the wall but it maneuvers very well and it wasn’t too heavy or cumbersome. The suction was really good and as this was my first Hoover carpet cleaner I don’t have a lot to go on but still wear shoes until it’s thoroughly dried. You do need to empty and refill the tanks often but I’m perfectly fine with that as this machine did what I needed it to do. I tried the attachment it’s a little hard to assemble at first and I really don’t have much use for it but it was okay in my opinion. All in all I’m dry pleased with this purchase and as always HOover has not let me down. Attached is a pic of the carpet from when I cleaned. On the left is the clean side and the right(brown side) is the dirty side. Keep in mind I was told the carpet was naturally brown when in actuality it’s cream colored. I guess they thought I didn’t notice where the sofas were. Hahahaha Hope this review helps you out a bit.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good Floor Cleaner - Ridiculous Attatcment Process

    Posted
    Cricketd

    The floor scrubber/shampooer actually did a pretty good job. I have three dogs. Removing the dirty water canister is slightly difficult you have to balance to handle while using both hands to pick the container up as there is no handle on the dirty water container. A minor problem when trying to refill the water, the cap would not come off in the open position, I readjusted several times but had to pull out a flathead screwdriver to pry the cap Off jabbing myself and my hand. After avoiding a near death accident, I continued to clean the floor and it did a very good job. Then, came the attachments. You need to be a gymnast or be extremely flexible. Your vision must be very good and again you will need the screwdriver and possibly face another near death experience. After figuring out how to connect it all together, bending upside down, sitting on the floor , disassembling the shampooer, finally you think the attachments are connected, wrong they are not, repeat, disassemble, recheck attachments. But as usual the attachments are almost useless. No surprises most attachments are useless. First the instructions are ridiculous, hard to understand, the imagery is very tiny, difficult and confusing . I would give the attachments NEGATIVE 5. If you have no steps or unhulstery or no use for attachments I would definitely recommend the shampooer on just floors. Sadly I sent my husband to Best Buy to purchase this today after two days of research.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Rug Cleaner

    Posted
    MaryAnneD
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Hoover Steam Vac is just what I wanted and need. It did a very good job on my loft carpeting and the stairs. You have to switch to the stairs attachment, but it was simple to attach and easy to use and the stairs look as good as the loft. It doesn’t clean as good as a professional cleaner, but I am very pleased with the results. It’s been almost 3 weeks since I cleaned the carpets and they are still looking freshly cleaned. I am also pleased that the carpets dried very quickly, especially since I have two long-haired cats. It does a super job picking up cat hair. It doesn’t take long to assemble and it isn’t too heavy, which is really important for me as I am fairly petite. Although it isn’t recommended for tile floors, I tried it on mine. Unfortunately, the tile didn’t look any better. In summary, given it’s reasonable cost, I think it’s an excellent value.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Lighter than older model

    Posted
    Shannon

    I have an older model that I have had for about 10 years. This model is a lot lighter. I finally broke down and replaced my older model because the solution stopped spraying out of the bottom. I’ve been using my older model for several years with tape on the suction tube. (lol) I’m sure the hose cracking is sure to be expected after many years of use and abuse. The tape has been working fine, but when it stopped spraying the solution it was time for a new one. I find this model to be just as good as my older one. It cleans very well and only leaves the floor slightly damp. For those who say it doesn’t suck well and leaves the floor wet, must be rushing. Take your time and do slow strokes and your floor will only be slightly damp and dry completely within an hour.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Stop renting a carpet cleaner!!

    Posted
    DirtyFloorNoMore
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This carpet cleaner exceeded my expectations. It was easy to assemble, use and clean! The results were fabulous and the carpets dried so quickly! I have 2 dogs and 3 children and the carpets were stained and starting to feel a bit crunchy. I have rented a carpet cleaner before and was happy with the results. And had planned to rent a machine again but was waiting for the rainy season to end and then the dogs got sick and kept throwing up and so then I was waiting for that to stop. Then- I had an idea! Just buy the machine and you can clean up anything that comes up... best decision ever. Love the carpet cleaner, the results and the fact that I can use it anytime I need.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Pleasantly Surprised

    Posted
    sweetlibra
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    When first opening it does not look as if it is worth the money, but looks can be deceiving!! I bought it because my hand scrubbing the carpet stains left by my dog was no longer working and the smell of urine was getting noticeably stronger. It is not overly heavy which I like and it was very easy to maneuver. The only flaw is that the dirty water container is not as large so it needs to be emptied alot but I didn't mind. The clean water container holds a good amount of water so I was happy about that. It took about 2hrs for the entire bedroom to dry and my carpet was nice and soft afterwards. When I walked back in the room I could smell the difference.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome Carpet Cleaner

    Posted
    Believer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Purchased this after verifying through multiple online reviews. Some stated the container solution gets used pretty fast, and have to say that may be the case depending on the amount of water you use, so the length of time is in your hands. Great purchase I must say, and it pays for itself if you decide to call a professional carpet cleaner. Now this device compared to professional devices is in no way shape or form close to being the same but spot cleaning is outstanding. Almost get anxious when using just to see how dirty areas are that need to be cleaned. Its been a few months of ownership and used about 5 times, very happy with the purchase and hope to use it many more times in the future.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    It does it's job but is bulky and heavy

    Posted
    LosDaBoss
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    It does what it's supposed to do. It works well but I do believe it has a few downfalls. First, it is very bulky and heavy. There are competitors who use smaller, more weight efficient devices that work the same way or even better. Secondly, I feel as if the suction can be a little bit stronger. After going over the carpet several times it still was very wet and I had to run some fans in fear of developing mildew. Also, the reliability of Hoover products aren't the worse but neither are they the best. This is my 3rd Hoover. I bought this because there was a huge sale and I figured it was well worth the price.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good carpet cleaner for the money

    Posted
    StevenW
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this when our water heater sprung a leak and we had to replace it. Water went 20 feet out in the basement family room and I didn't want to have to tear it out because of mold and replace it so I ran to BB and got this the same day. It sucked up all the water and the shampoo cleaner made the carpet smell fresh. It does take time and patience to suck up a lot of water so don't expect to be done in 20 minutes or whatever. It took over an hour to suck all the water out of the carpet. Still, I am very pleased with the result and a month later we have no mold or mildew.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for the price point.

    Posted
    Blonde216
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have had this for about a month, I have used it a few times and it has done a wonderful job with pet messes. My carpet comes out so clean and looks new after each use. My only gripe about it is where they have to store the tools, my tool didn’t stay on so I had to find some place in my Closet to keep it. Also, most carpet cleaners have full lines, this does not so you are guessing how much solution and water to use. I also don’t love the way you attach the tools to use them. It could be a simpler process. However, despite all of that i am happy with my purchase as it does a great job doing what it is meant to do.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Terrific for apartments!

    Posted
    CRMcat
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Love this product - not heavy, not too big to store even in a small apt with limited storage space, and does light to heavy jobs with ease and totally positive end result. It was a bit tricky to assemble, but it really performs well on the scrubbing feature and wash water retrieval from application area. No extended (no walk over after use) dry time needed. I've avoided treated areas for 30 mins to an hour, and carpet reaacts just great! (ie, it bounces back to fluffy almost immediately, but as with all carpet washing, always best to leave fibers a little bit of time to recover completely before smushing down underfoot)

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great value

    Posted
    PowderKeg
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This works very well for my small house with old berber carpet. When my ex moved out and took her peeing cat with her, I was left with carpet I thought was ruined. I rented a steam vac, hired a professional steam cleaner but after a few weeks some of the deeper stains would always come back. This machine does the job as well as a paid professional with commercial equipment so its great to have on hand to go over every couple months as needed. Very easy to use and so far has not disappointed in keeping my carpets as clean as can be expected given their age and condition.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for pet owners!

    Posted
    Thrree
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have this because my little pup thinks the downstairs carpet is also a bathroom. Had spots everywhere. Eventually broke her of that habit and now the carpet looks like it never happened. Used it every weekend for about 6 weeks now. Easy to use (no handle for carrying up and down stairs though which is the only negative). And considering the price to rent one this works great for smaller areas. I would get a larger tank if you have a large area or have to use it multiple times. Using it once in a while (even for larger areas) would be ok.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent

    Posted
    Rocky
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this to replace my old machine. All I can say is WOW, the first time I ran it; the dirty water was so dark, I could not believe it. I had just used my old machine less than 1 month before. I live in an apartment and have dogs so I like to do the carpets about once a month. Needless to say I have used this all over the house as well I have used on my Large living room carpet that covers the other carpet, looks brand new! easy to use and easy to put together. I would buy again in a minute!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Effective carpet cleaning at a reasonable price

    Posted
    RockvilleRich
    • Verified PurchaserVerified Purchase

    I needed to clean a badly soiled wall to wall carpet in an apartment, so I purchased the Hover SteamVac. This machine did an awesome job, and saved the day. I used the SteamVac on a dirty old Oriental carpet later, and was very impressed with the job it did there too. It's okay on bare floors, but nothing special, though I understand there is an attachment for bare floors that might improve that function. Great on low nap rugs and carpet!

    I would recommend this to a friend

    • Brand response

      HooverUSA

      Hi RockvilleRich, this is what we love to hear! Thanks, Cierra Hoover

  • Rating: 4 out of 5 stars

    Does the job well

    Posted
    Dakotaice
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased this carpet cleaner after having little luck with the rental machines. I figured a low cost carpet cleaner would do the job and I was right. The Hoover works well on carpeting and area rugs and I used the hand attachment on a smaller rug with success. The machine is somewhat bulky and heavy, especially on thick carpeting. There are four steps to remove and clean the receiving tank which should have been made easier to do.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Carpet Cleaner

    Posted
    LexICT
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this unit to replace a broken Bissell unit. I have only used it twice now, but can tell a huge difference in cleaner power. We have a couple heavy traffic areas that never really got clean with the Bissell. Now you can't even tell where the traffic areas are. The hand tool attachment is a bit more involved to connect, but definitely not a deal breaker. If you have pets or kids this unit makes short work of the messes they make.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good steamer for pet owners

    Posted
    DianaVBVA
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This steamer works very well at keeping carpets clean from stains and smells, which is not an easy task with dogs!! It is very easy to use and maintain. I will never rent a steamer or have my carpets professionally cleaned again, this steamer does the trick and works better than expected. You can use most steamer cleaning solutions found in grocery and super stores, just read the labels. Makes life's little messes not such a big deal! = )

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Dirty rug

    Posted
    Jamer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Have a 8x10 piece rug on hardwood, so had to take it out to the patio. Wasn't sure how it would clean or dry on concrete, but gave it a try. Next morning it was clean as new and dry. We could just see all the dirty soapy water coming out of the carpet, so we continued to put just water in the tank until the suction water was clean. Easy to operate after a little OJT. Great product for the price.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great all around

    Posted
    Retired63
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have had a few of these, they work great, clean very well and cleanup (the machine) very easy. This one as compared to the others has a quirky dirty water bucket. You have to be careful to put the lid on after it's dumped or the gasket gets torn. Other than that, these machines usually last 4 to 6 years for average cleaning. PS Use the Hoover brand cleaning solvent, that works the best.

    I would recommend this to a friend