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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 688 reviews

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93%
would recommend
to a friend

Customers are saying

Customers appreciate the 14" Chromebook's ease of use, lightweight design, and good screen size for its price. Positive feedback also highlights the device's battery life and performance for everyday tasks such as web browsing. However, some users experienced challenges with printing and compatibility with certain software and hardware. The lack of a CD drive was also noted as a drawback by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 688 reviews
  • Pros mentioned:
    Ease of use, Weight

    Rated 4 out of 5 stars

    Good computer for first time user.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband who is new to computers. It's lite weight and easy for him to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pleasantly surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really, I wasn't expecting this to be as lightweight, functional and with exceptional battery life as advertised. For the purpose -- surfing the internet, email, FB, ebay/Amazon etc it's rather perfect. There was no intent to use this for computing (long range weather forecasting, photoshop etc.)......we have other computers for that (iMac, Mac Air, Mac Pro, iPad, PC's). I'd buy another chromebook in a heartbeat.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great computer for surfing the Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mother in law. She is 74 and just learning how to use a computer. It was easy to start up has a nice light design and a bigger screen than the tablets we were also looking at. She has learned a lot about it already. Had some questions at startup, but she has never been on a computer before so that should be expected. I wouldn't use this for anything but net surfing. It is really not set up to be a powerful computer.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Good for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the great programs camera slim light and fast

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Weight

    Rated 5 out of 5 stars

    Great Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this chromebook because the screen was the perfect size. Its very lightweight so it's easy for me to carry everywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 4 out of 5 stars

    great fit for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    right size for me, great fit for me, easy to use, right price,

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Very nice chromebook, large screen, very good wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Chromebook, large screen, very fast Wifi, quick start up, very good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandson. he is extremely happy with it's performance. Easy to use and very dependable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for Basic Computing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer if you don't want to add programs. It is easy to use and doesn't require someone with an IT background to use. The only drawbacks are that you can't add any new programs like Microsoft Office. Other than that great little computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 4 out of 5 stars

    Great for browsing and streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact little laptop perfect for the basics. Great for kids also.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    The Best Homeschool Investment I Ever Made!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are using online courses in our homeschooling endeavors. So everyone needed a computer but ones that would be within our small homeschooling budget. I also wanted something that would be totally online so no matter where we were my children would have access to their documents, activities, etc. by using Google. We also needed computers that would be fast to counterbalance our super-fast Uverse connection (3-5 Mbps if we are lucky :) ). I had read about Chromebooks and their benefits. We tested out this model Chromebook at BestBuy and bought two. They are extremely fast, the battery charge lasts all day long even when in use (8+ hours), it takes only a few hours (if that long) to charge it back up to 100%, everything can be saved via Google docs, sheets and the like, a very nice keyboard that is a dream to type on, a great screen (I have extreme problems with glare (not only on screens), and I can even use it for about three hours- my children use them throughout the day) and it is lightweight, but extremely durable. We are able to stream our classes, movies, Skype and pretty much everything we do on the desktop (the Chromebooks on wifi are faster than my new desktop on ethernet!). These HP Chromebooks have it all and we have had no problems with them. I highly recommend them for homeschooling, work and movies!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent, just be careful you realise any limits.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Chromebooks, I'll admit it. I bought this for my son and both I and my wife already use one each. They are fast and pretty reliable.....I'm not saying they don't crash once in a while because they do, but it's way less often than a PC and I'm not a fan of Macs. I wanted something for web use, and this is superb for that.....I turn it on and am online in 7 seconds, that's SEVEN seconds. Windows wouldn't even have started to boot up in that time. I realise that they don't do a great deal offline.....but you have to understand that and have to buy one for the purpose that they are intended. If you buy one and then complain about all the things it won't do they you are at fault not it, for buying the wrong thing. That being said, they do more than people give them credit for.....with 16GB of solid state storage I can do quite a bit before I have to start moving things around. However, like I said, that's not it's purpose and I do have a PC for photo editing and stuff like that.....it's just so slow in comparison. For web use, Netflix, that sort of thing...it does everything I want it to as well as anything can do it. The screens are smaller than most laptops but I'm fine with that, and they do appear to be getting bigger as each new model comes out.....just bear that in mind.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Nice light laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy start up and can take it anywhere. Great value!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great computer for those android lovers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this item a whole lot, especially the key pad. The key pad makes it so much easier to type. I am a google/android kind of person, so it's easily accessible. I love the fact that everything is inter-related to google. gmail, hangouts, the google docs.. FANTASTIC

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great lightweight laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my daughter that is in eighth grade and it works marvelously. It is very easy to set up and as soon as we typed our google account in it was completely set up. It is light and easy to carry and has great battery capacity. Almost 10 hours with a full battery!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works as advertised, fast and reliable, light weight and durable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, lightweight, great price, easy to use, great for traveling

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    i love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for what i need, which is typing papers for school and getting online. Google docs will take some getting used to but it's just because I've been using Microsoft products for so long. I would definitely recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, works great, light weight, great and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great Chromebook!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable, nice screen, easy to use, good size, looks great

    I would recommend this to a friend
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